Rude and unhelpful customer service. When I arrived at the store, there was still 10 minutes before they closed. The greeting I recieved was a cold and rushed "we're closing soon." Not off to a great start there, Saks. I then approached the nearest associate to help me find pants that fit me. I was then reminded for the second time that they were closing soon in the cold and rushed tone. After the associate helped me find some pants that might fit me, I was then hurriedly guided to the change rooms. While there, I found a pair of pants that I liked, so I asked the store manager if they could locate a bigger pair of those particular pants. She replied, "we're closed." Keep in mind this was at about 7:00:30 PM, 30 seconds after the official closing time on Sunday. A bit ridiculous, I'd say, to turn down a potential customer in such a rude and unhelpful manner. In the short 10 minutes I unwelcomedly stayed there, I was told "we are closing" about 4 times.
Great job, Saks. Living up to your name read more