From the get-go, it seemed like Chris did the bare minimum. He wasn't proactive or particularly…read morefriendly, and when we moved recently, he screwed it up (changed our mailing address but not our residential/covered address!) and then became completely unresponsive. Emailed him at least 4 times over several weeks and received no response. When I called customer service, the bot tried to transfer me to our assigned agent but then immediately said "your agent's office is unavailable due to unforeseen circumstances" and transferred me to the general support team instead--so I'm not sure what's going on over there. The woman from the support team was much friendlier than he ever was. We are now with a new agent.

Isabella at State Farm has helped me for the past 2 years and has been nothing short of…read moreexceptional. She has truly been the best agent I've ever worked with. I always get prompt service via email or phone. My questions are always answered in a very clear and helpful fashion. I feel she helps me find the best policies and expenses for my needs/ has helped me save money and still maintain good coverage. I have 5 policies with State Farm at very fair rates. They have covered significant expenses for 2 car accidents for me in past with no issue. I highly recommend State Farm and working with Isabella.

Christopher is outstanding! I came to him not knowing if I could afford health insurance if I were…read moreto leave my p/t position that offers it. Turns out I qualify for plans that are affordable. Given this information, I decided to quit my p/t job and pursue my small biz. It has been my dream to expand my biz and I am thankful for his expertise in helping me find a plan that meets my budget and health care needs. I was impressed with his knowledge of various health insurance plans and he quickly picked up on what plan would be best. He did not overwhelm me with a long list of plans. I encourage anyone who is considering signing up for insurance through the Affordable Care Act to meet with a health insurance broker. It is free of charge to do so.

This is tricky, since I did NOT do business with this agent, and from the other review I read, I'd…read moresay he does very well for clients. But this is a caveat based on what happened to me today when I tried to get my own quote from Farmers (national), using the online contact number. The representative I talked to asked for much more personal information than others have asked for, and I wondered why . . . the Farmers agent told me that this was a preFERRED insurance company, that they did not just accept ANYbody, and that if I did not give him all the info he asked for, I may as well go somewhere else. Which I did. But this points out that independent agents, in general, are in a position to be much more helpful to the client. Some are, some are not, but It seems it would be worth the try. EL

The TEAM!!! Ryan and his team of associates are great people who work hard to take care of ALL of…read moreour insurance needs. We have been working with them for about 4 years and we are very satisfied with their services. Fast and prompt answers and easy to add or drop coverage as needed. Best pricing too. Previously I went through a life long friend for all my insurance needs. But he and his team got complacent and didn't shop around for the best prices anymore. Ryan Paulson and his team have fulfilled all of our needs for houses in different states and the fleet of vehicles that we own and drive. Ashland from Ryan's office is also very awesome to work with and she has always taken care of my unusual situation and insurance needs. Thank you Ryan and your Team!!!

Ashlynn is the best insurance gal I've ever worked with! She goes above and beyond! She is patient,…read morehelpful and takes the time to explain. She gets back to you and genuinely cares about her customers and their needs. I Highly recommend her!

Upon looking for house and auto insurance, we came across State Farm and Doug Menely, as well as…read morehis office staff, Ann. We couldn't be happier! Ann was extremely efficient at processing our paperwork, AND friendly -- to the point of saying hi to us out-of-context at the local vet! They're situated in a lovely historic house/professional building in the center of Sellwood with easy parking. And, the best part? Their rates were 1/3 the price of Liberty Mutual. Awesome!

Based on our experience this branch of State Farm is unsatisfactory. The level of customer care we…read morereceived from the office clerk is below average. She is like the telemarketer that never stops calling. Every transaction was stressful. She constantly made us feel if we did not get the coverage SHE wanted us to have, we would lose everything. The only reason they were our agent momentarily was because our agent of almost 10 years retired. In the end, we went to another agent. Four years ago the reviews they received may have been deserved. However, based on our experience 1 STAR is a stretch.

I've spent since 12/29 trying to get my Allstate account set up online. Sent four emails to the…read moreRoadside assistance with no response for nearly a week. The first email they responded to the they clearly didn't read what my issue was or what I had tried. I was driving home from the gym and saw this office and said WHOA an IN person office for Allstate? I'm so frustrated with this. I'm going in!! Well Matthew Hall was sitting at his desk and he was ready to help me. I explained to him what I'd been experiencing and he looked at my account and within a minute or two FIGURED it out. Seriously he had 0 benefit personally, for doing this. I truly believe some agents would just tell me to call customer service. BUT he didn't. He made sure I was fully able to login AND access my account and then printed out my card for me (temporary card.) FIVE stars for service. It takes a lot for a FACE TO FACE business to have great service these days but Matthew Hall does. So if you need Insurance - you're in good hands!!

Long story short - hadn't heard from my insurance provider in years - bought a new car and got a…read morequote from Bill Higley Insurance and even adding an additional car to my policy it was still more than $1000 a year cheaper than my previous insurance. They work magic here.

Gunnar Olson State Farm insurance has helped me save money on my home, auto and life insurance…read more They have great customer service!

We've been insured with Gunnar Olsons office for about a year now. Nothing but a great experience!…read moreFriendly staff, quick response time and local.

Morgan Kullowatz, local to the Portland area, is a gentleman and great at what he does, not only…read morebecause he believes in his A+ life insurance products, but because he is dedicated to his family, and he is a passionate listener. Most of all, he cares about his clients, when it comes to his business. He wants what is best for them, not his pocketbook. There's the old saying that no cares how much you know, until they know how much you care. Well, it goes without saying, that Morgan not only knows his products and company inside and out, but he cares more than the average life insurance salesman. In fact, Morgan doesn't pressure you at all, as an insurance salesman. He hears you out and meets you where you're at. He'll walk you through Term Life, Whole Life and the myriad other products that his company offers. As a doctor who is married and plans to raise a family, and having two parents who are both insurance agents running a business (they sell life insurance as well as auto, home, renters, etc.), I truly value what Morgan has to offer. He'll never pressure you. He'll listen to your needs and provide you with options that meet your financial goals. Options that meet your "WHY." Highly recommended.

I can only say positive things about Morgan. Not only does he know his stuff but he's ethical and…read morewon't try to sell you products you don't need. He was able to get me better coverage at a better rate. He is also quick to reply to messages. I've had a few other agents and none have held a candle to Morgan.