Kirsten was wonderful! She went through all the available policies thoroughly and helped me even…read moreget the statefarm app. As of today, I'm insured- thanks to her!

Walked into the office to get a quote, and Marilyn was a pleasure to work with. Super friendly,…read moreexplained all the coverages, and had me good to go within twenty minutes with my new cheaper car insurance plan

We had Farmers for 30 years, never made a claim until we had a small kitchen fire from a toaster…read more The corner of a window & a slight burned edge of a cabinet. Farmers adjuster came in, took advantage by gutting my entire beautiful "white" high end kitchen cabinets and replaced them w some cheap garbage of pressed board w a stripe of oak on the doors, that are falling off a few months later. Farmers would do nothing about. They made $$$ on my claim....worst insurance ever. CINDY REIN was the agent and never saw her till several weeks later. Ruined my oak floor by putting wonder board over it. Perhaps she has learned how to treat customers since then but treated us like garbage. The insurance we have now is always helpful and give us the very best options/assistance immediately .....unlike Cindy.

ADA Cindy…read more Time between 2:00pm-3:00pm Cindy,Molly,Jasmin David,JennieGabrielRivas Cindy from Farmers Insurance ask me to remove my life insurance policy and all my other accounts that I had with them because my husband decided to cancel the auto Insurance. I also said that I felt discriminated because the way they have been treating us the last months that they made it so difficult to cancel the auto insurance. I have some recordings from today conversation. In the recording Cindy said that I should remove the rest of mh accounts with them, but she knows my health problems. She also said for someone who gets migraines, she has a big mouth. I have a lot of health problems Cindy knows, I'm basically disabled that is why I can't drive. She also knows that, the only person who drives my car is my husband nobody else. Google Reviews down here If you are Hispanic, your English is not perfect, and have disability please don't go to her. Unfortunately because I told Cindy and Molly how I felt. I told both of them I felt discriminated, because of the lies they been telling my husband and I for the last month was not ok. I was feeling that they were taking advantage of us when she lie about the life insurance unfortunately because of my health problems I don't have so many options. Forwarding to now, the problem was that my husband spoke to molly receptionist and told her that he decided to cancel the insurance. Molly said ok, but there was paperwork he need it to sign he said ok, the paperwork was going to be send via email. That same day Molly called me, saying that a cousin that was visiting me was going to be added to our auto insurance. I don't handle the auto insurance, is my husband since I'm not allowed to drive. I said why? I explain to her that he doesn't live there that he moved and that he can't be added. She said because a lot of people have been getting into accidents, and are sueing farmers insure they decided to add everyone that lives in the household that has a License and is 18 years old. I was like no , our fee was going to go up $1000 he doesn't live here so why would I add someone else, so at the end she did send me restriction endorsement form. But remember my husband had already talked to her earlier and she knew that he wanted to canceled. She was also supposed to send him the cancellation forms but she didn't. I don't drive so the form that I received was in my husband name. She wanted me to sign that and send it to her, but the one insured is my husband. When my husband got home I told him, I got a call from the auto insurance company. My husband said I talked to them already I told them I was going to cancel, don't worry about it. I said ok, left it up to him because he is the one that drives. My husband never got documents from molly, neither from Cindy. A few days Molly called me and said if I didn't send back the form sign, they were going to be adding my cousin to the policy. I was like omg, they are playing games. I called and I told her hey my husband told you that he wanted to cancel the insurance. You called me that same day and you told me a different store, you didn't send any paperwork to him but you did send paperwork to me. That is on my husband name, and you know that he want to cancel. I told her that they were playing little games and that was not ok, I told them just because you have trick my husband in the past because his English is not as good that doesn't mean you can take advantage. My husband got off work early put me on speaker so I could hear what was Cindy our agent saying about the situation. She told my husband that the firm was send, but it was the exclusion form and she told him that him and I need to have better communication. After hearing and keeping evidence I she said enough, my husband didn't understand of what forms were sent out. Cindy also escorted my husband out, since my husband asked for a date of a call that Molly made to him. On top of that she asked me to move my accounts, she knows that moving my life insurance because of my health issues would cost me a leg a month or I wouldn't be able to get one. She even said years ago that it was good I got the life insurance before my health started. So I would really think two or three times before going to farmers and talking to someone like her that doesn't care about people like my husband and I. We are seeing what options we have English's is my husband second language and is also my second language. I

I was referred to Wix when the time came to enroll in Medicare. Beyond the original plan, there is…read morea bewildering number of supplemental options, being sold by different insurers. Wix acted as my advisor, gathering information about my health care providers, medications, and general needs. They carried out the initial research, and then guided me through online steps that I could take myself, to further narrow down the choices to a final one that seemed best for me. They promptly and patiently answered my many questions, and ultimately made sure I was successfully enrolled well before the deadline. My understanding is that agencies like Wix are paid by whichever insurance company the client chooses, and the possible insurers all appear in search results at the federal Medicare web site, so Wix is free to concentrate on helping each customer find what truly works best for them.

Carrie K. was an awesome agent. I had a telephone appointment with her & she gave me some great…read moretips about a couple of insurance plans (pros & cons) I was considering but no pressure. She then emailed me the Summary of Benefits details so I could make an informed decision. I phoned her back & chose the plan that fit best.

Got a call on my cell phone from these people, completely unsolicited. They said they'd mailed me…read morestuff and asked what I thought of it. I asked where and how they got my contact information, and the guy was rude and hung up. Obviously, I did not compile business experience with them because there's no chance that'll ever happen--just as I'll never again take their calls. Charming outfit, answering reasonable questions with disrespect.

After invested money with this company, they make it very hard to withdraw funds…read more So far, I am extremely unhappy with the experience my mother and I are having with this life insurance company. First, I don't appreciate that they cold called her and pushily got her to let them come over for a meeting about her retirement. Clearly they got her name from a list of recent retirees. Second, I don't appreciate the stress she went through the past few years, unable to get call-backs from her agent. It's not to say that she never got a call back, but it often took multiple messages and weeks before her agent would get back to her. That is when I stepped in and demanded a meeting to get my name put on her accounts. I spoke with the office manager and got him to assign my mom a new agent. I then attended a meeting with the agent to discuss my moms accounts and get my name put onto them, so I could start doing business for my mom, since they made her feel bullied in decisions about her money. I was promised by the manager that the new agent assigned to my mom would be much better about calling her back. She was, at first - but that was only until she realized that my mom had wanted to schedule a meeting to withdraw some funds. The agent promised to get her the forms and then showed up at my moms house with another agent, who convinced my mom not to withdraw any money, saying that my moms bank would make it very hard to withdraw funds from her savings account. That is a lie. I then left 2 scathing messages; 1 with the office manager and one with her agent. Neither called back. I then called her agent the next day and she answered her phone. After explaining that I was very displeased with their meeting and her bringing a person, whom my mom felt bullied by, to talk my mom out of doing the business she wanted to do, she promised to call my mom that day and make an appointment to bring forms to withdraw money. That was 6 days ago. The agent also told me that she hadn't actually put me on my moms account but just added me as a beneficiary, which I already was - according to the hard copies of all of my moms paperwork. Talk about getting the runaround! At this point we will have to try to go through their corporate office to get forms to withdraw funds and then I will file complaints with the Oregon Insurance Commission and the NAIC (National Association of Insurance Companies). I had already threatened to do so, but that fell on deaf ears.

Take your business elsewhere.... he doesn't deserve to even give you a quote. Super rude and…read moredoesn't care very Aggressive not friendly at all. Lost my business!

The worst insurance agent I have ever had. I was never notified of an increase of $100+/mo when my…read morepolicy renewed and would have appreciated that to avoid overdrafting my checkings account. I was told to call Saturday between 9:00 am - 1:00 pm (which is also stated to available hours on google and the Allstate app) and he stated he was not open and hung up when requesting to cancel my policy. I am an insurance adjuster, this is absolutely unacceptable customer service. I would not recommend this agent or Allstate at all based on my experience just trying to cancel a policy!

My parents have been clients of Vu Han's State Farm office for nearly 35 years, so when my husband…read moreand I were ready to insure our home and vehicles, it felt natural to continue that relationship. We worked with Brian, and the experience exceeded our expectations. Brian was thorough, patient, and incredibly supportive throughout the entire process. He took the time to explain our options clearly, answered all of our questions, and made sure we felt confident in the coverage we selected. As an added bonus, our new policies ended up being more affordable than our previous plan, which was a welcome surprise. It is clear that this office values long-term relationships, trust, and excellent customer service. We are grateful for the care and professionalism Brian provided and are happy to be continuing with an agency our family has trusted for decades. Highly recommend.

I've been at VH agent office for almost 4 years, and do love the customer service here, they are so…read morefriendly, helpful and fast service! Highly recommend for starters and everyone looks for a good insurance company as well as the best service.

I've been working with PRL since we purchased our home in Portland in 2018. Since that time we've…read moremoved to another state and luckily PRL was able to continue to be our insurance broker, seamlessly setting up new policies for us without much work on our part. We first worked directly with Lori who was always attentive but our accounts have since been assigned to Kristine Saetern for servicing and she too has been wonderful. She is always there for us - lightening fast on providing documentation, updating our policies or answering any questions we have. And, she checks in on us with friendly reminders and policy communications. We love having Kristine as our insurance representative!

I would like to recommend PRL. The women there have been every easy to deal with and communication…read morehas been good. I moved all my insurance business to their company.