They are on time, the practitioners are always friendly and spend enough time with us. They're…read moregood at answering questions and providing information.

Doctor Merlin is awesome we are going on my 4th surgery.Trudy from occupational therapy is the…read morebest I recommend both.

Chris is a gifted physical therapist. He greatly helped alleviate terrible plantar fasciitis that…read morehad plagued me for years. He custom made wonderful orthotics while I waited and delivered excellent pt.

Highly recommend Orthowell Orthotics. Chris is personable, knowledgeable, and the staff is…read morewelcoming. I needed rigid orthotics made and emailed Chris about it. He responded promptly with an "absolutely!". In ONE visit, he measures, instructs (with good advice), and makes the orthotics on-site. You walk out with them!! I highly recommend Chris. It is now my go-to place for PT and orthotics. You will not be disappointed.

Saw Dr. Adam Roy for the first time for knee pain. He was so professional and knowledgeable but…read moreabove all he was personable and listened well. He diagnosed my condition and gave a solid plan for recovery. Also at the outake Rosa was excellent.

Excellent care great doctors and nurses helped with all of my pain…read more I would recommend them to anyone that is a lot of pain

The check-in process is a bit time consuming here, depending on the time of arrival and how busy it…read moreis at that time. I don't see the purpose of having to sign and initial the same paperwork for EVERY single visit. The last 3 visits I had within 7 days of each other. For all 3 of those visits, I was asked to initial and sign the same paperwork. This practice burns a ton of paper, which is wasteful and certainly not green. You are here due to pain whether it is in the arm, shoulder, leg, or any part - there is pain involved. The last thing anyone should expect when arriving is to wait for a long time to check in. Fortunately this facility will close and move to the new spine center under development. I am looking forward to that location instead. In the meantime, this location should focus on becoming more efficient with reception. My doctor is very good and the technical staff who support him. I certainly recommend him for pain management.

This place is awesome. Every time I call or come in everyone is cheerful, friendly, efficient and…read morecompetent. They must have great management because I've never experienced such a well run medical office. Always willing to listen, help you, make a change, look something up, treat you, etc. So refreshing I almost want to go there to get the shot in my bad elbow!

I have an injury that is being covered by worker's comp. Carol, the receptionist, would not even…read moreallow me to book an appointment without information from my insurance company - information such as case numbers, etc which don't even exist until I have an appointment to be covered by the insurance! Different companies use different insurances for worker's comp, so therefore not all cases can be handled identically. I can understand if she doesn't know how to do her job, maybe referring me to someone who does, but her attitude was atrocious, especially after being told my condition. You should hire a receptionist who knows how to interact with other people, because I have no desire to visit your office after the two conversations I had with that woman. Luckily there are several other orthopedic specialists in the area.

I took my son here for a broken thumb through his growth plate. The doctor was very dismissive and…read moredidn't even spend a full 2 minutes in the room with us. Never even asked if we had any questions so I had to quickly ask my questions as he was walking out of the room. They'll have no problem sending me a bill for the full service, when all we received was less than mediocre service. Very disappointed.

Excellent physician and surgeon. Came in on a Saturday afternoon to the ER to work on my wrist…read more Easy to talk with, answered all my questions and went over Xrays with me. Showed me Oscar (muppet) in the examining room and let me keep the pins when they were removed. Met another patient at OT and she liked him very much also.

Dr. Zimmer was great. no-nonsense, very direct, and he explained everything clearly and…read morethoroughly. I love it when a doctor explains what is going on and doesn't treat you like a stupid person who doesn't understand the human body. I would recommend him to anyone.

I've worked with Andrea for more knee and ankle and she has been a superstar! I got better under…read moreher supervision for my PT and I continue to do all the therapies and exercises she taught me. It's a nice office totally set up to help anyone that needs physical therapy with ocean views too. I would recommend these guys all day long. Great experience!

Step Ahead Physical Therapy was a wonderful experience. My therapist Andy used a holistic approach…read moreto my hip injury and it helped me tremendously. Their techniques were very one on one and very effective for me. The location in Marblehead was also beautiful overlooking the water. It was very calming and relaxing. If you are looking for a fantastic therapist with great results this is your place. They truly care about your recovery and your future well being.

Absolutely one of the very best orthopedic surgeons and a super nice fellow. I wish all surgeons…read morewere even 1/10 as good as this one . He rebuilt me better than what I was born with . Zero issues after 49 years