One star because none wasn't an option. The rudest office staff ever! Caught Lauren in a bold…read morefaced lie and ended up having to do her job for her because apparently she isn't grown up enough to admit her mistake. They are two faced and blame their mistake on the patient. RUN FROM THIS PLACE and NEVER look back! Office staff is HORRIBLE!

I have been a patient at this clinic for several years. NEVER ONCE gave them any attitude or…read morerudeness! I honestly thought that they were great up until some overly sensitive employees took offense when I was not smiling and overly joyous during a visit and decided to lie and proclaim that I was unhappy and possibly angry about a copay which was only $30! I never once expressed discomfort or anger about the copay. The manager Ann called me and was very dismissive claiming that she's going to stand behind her staff and then offered to cancel all of my upcoming appointments without my asking her to do so. They also cancelled my husband's upcoming appointments without his consent or knowledge. AWFUL experience with this clinic and I do NOT recommend them! They do not care about their patients AT ALL!

I was super excited to go here but all they wanted to do was upsell me on services. Two of the…read moreladies in the front office were arguing too.

Missed a crack tooth, much pain! Charged $200 for exam and x-rays. Wanted me to wear a mouth guard…read more Sell, sell sell.

Excellent dentist! Very knowledgeable and friendly staff. They take the time to explain the x-rays,…read moreand procedure.

Friendly staff. Got my wife in quickly to diagnose the problem - figured out the last dentist hit a…read moreroot while putting in a filling causing her terrible pain. Gave a referral as well as some meds to tide her over til her next appointment. Thank you to the office!

I went to see Dr David Ouelette June 2023 because I have TMJ, we discussed him putting crowns on my…read moreback teeth to correct my bite. I had multiple very old crowns so I told him I wanted to put all new crowns on top so they would all match, he put on a total of 18 crowns. 1) he nor his assistant ever discussed shades or colors with me, she just placed the order with the lab. Permanent crowns came back, and my teeth didn't touch, I couldn't even chew, I voiced my concerns "his assistant" said Oh, your brain will adjust.. WHAT!! I don't think so, I discussed my concerns with Dr O. He removed the crowns and sent off of new crowns.. I was of course excited to get my new smile, I asked to see them and color, his office manager said oh no we want it to be a "surprise", well, it was a great surprise, I hated the color and shade..I discussed my concerns with Dr O, he said if we had put whiter and brighter they would look "fake"... hello.... I'm paying big $$$ for these crowns "let me make that choice".. his assistant told me "we" always choose this color and shade for this kind of work.... I cried and still cry every time I look in the mirror.. My husband and I went back to speak to him in his office about my concerns..he seemed shocked at my concerns, we left his office, he told His office manager to schedule him 3 hours with me, I'm assuming to remove crowns and replace, I never got the call to schedule that appointment. I've been several times since that day to have crowns reseated due to them falling off. And never a question about that 3 hour appointment. I started having horrible tooth pain, I went back he said I needed a root canal, well with a "very long" story short, that was the 1st of 10 root canals and 1 extraction. I had such horrible pain before the root canal, my husband called their emergency # with No Return call back from them.. No concern calls, are you ok calls.. Nothing!! So needless too say this has been a very LONG and expensive year for more dental work (root canals and an extraction) The stress has been horrendous, I have lost a lot of my hair due to this stress.... ‍ So please do your research and go to the "Professionals" for this type of major work...they don't charge anymore $ Go to the Best! The girls that he has working for him "run his office"... Fast forward 23 months. I'm still having problems, I've had to have yet another root canal (13 total ), 3 extractions, and surgery on my gums, due to inflammation around "Every Crown". Because "his assistant" (Not Dr Ouellette) placed the crowns. I've been told by 2 other dentist that is against the law.. (Dentist has to place each crown) So I'm still having problems (more root canals, laser treatments due to inflammation around each crown. And 13 crowns due too improperly preparing the teeth for the crowns. 2 other dentist told me Dr Ouelettes "assistant" when placing the crowns she pushed some crowns up above the margin, and some crowns not far enough, leaving space for cavities to form. And those wrong placements have caused all the inflammation. It's been ongoing after 23 LONG Months This is updated 05/2026 I just had to have two more root canals in the last 3 weeks.

I had an old post and crown that seemed to be coming loose. I went to this guy because he was the…read moreclosest dentist to me. This was my worst experience with a dentist in my life. He was a condescending prick. All he wanted to do was do a bridge, which is the most expensive option. I got another opinion, and that dentist said just wait, until it actually gets looser. Well it hasn't and it's been four years. This dentist didn't even make an effort to be friendly or pretend to be.

Dr. A. Murphy at Dental Soulutions was excellent…read more He took his time with me and clearly explained all my options for a root canal, which really put me at ease. I never felt rushed, and he made sure all my questions were answered. Highly recommend if you want a dentist who truly cares. Office staff was grea. C Robinson

Doctor Rob Richardson is a kind and funny man whom makes you feel at ease by making your laugh,…read moreencouraging you to say if you feel uncomfortable during any procedure, and does an immaculate job upon completion of the product or service he is giving his patience. He's the best in LR Without question.

If you are looking for an dental practice that cares about people, this is the one to go to. They…read morewere so accomodating and worked with me on every aspect. Annmarie W.

Dr Wyatt's office staff is sooooooo sweet! I love Ruth she is so kind and friendly! Dr Wyatt is the…read morebest dentist! He is a true artist and doesn't try to make you do unnecessary procedures just to charge you more money. You can truly trust him! He is a good guy!!

The nicest staff. I love the office set up, it is great for someone who is nervous about dental…read morecare. Wonderful HIGHLY RECOMMEND!!

The dental hygienist I see is wonderful--capable, quick, friendly, smart, and gentle. I feel that…read morebetween her and my dentist (Dr. Davenport), I'm in the best of hands!

No confidence in dentist there. Tried to upsell. Misdiagnosis and tries to take advantage of…read morepatients vulnerability, must ask questions about your care.

From the owner: Our team at Otter Creek Family Dentistry is here to put you at ease! Your specific needs will be…read moremet with comfort-focused, advanced solutions. With our wide range of services from cleanings and orthodontics to implants and more, its easy to get great care here. Our compassionate staff treats you like family so youll always feel right at home.