One star because none wasn't an option. The rudest office staff ever! Caught Lauren in a bold…read morefaced lie and ended up having to do her job for her because apparently she isn't grown up enough to admit her mistake. They are two faced and blame their mistake on the patient. RUN FROM THIS PLACE and NEVER look back! Office staff is HORRIBLE!

I have been a patient at this clinic for several years. NEVER ONCE gave them any attitude or…read morerudeness! I honestly thought that they were great up until some overly sensitive employees took offense when I was not smiling and overly joyous during a visit and decided to lie and proclaim that I was unhappy and possibly angry about a copay which was only $30! I never once expressed discomfort or anger about the copay. The manager Ann called me and was very dismissive claiming that she's going to stand behind her staff and then offered to cancel all of my upcoming appointments without my asking her to do so. They also cancelled my husband's upcoming appointments without his consent or knowledge. AWFUL experience with this clinic and I do NOT recommend them! They do not care about their patients AT ALL!

They will tell you one thing while you're there . Have you pay a balance after your services then…read moremonths later say you owe more after I asked over & over what I would have to pay . Talked me out of a procedure into another one for more money . I really liked the experience but getting billed months later after already paying after my procedure is shady . I asked over & over even called before going so I could know the cost . Now all of a sudden I owe more ?? Smh

I've gone there for at least ten years. Dr. Smith is awesome and very gentle. You will never fear…read morethe dentist again!

Best dental service in 70 years. Expert crowns with friendly and calming staff. Dr Nguyen is…read moreprofessional with great chair side manner, always a nice smile. Will remain my dentist always.

So helpful and pleasant. I hate going to the dentist like almost everyone. But I broke a tooth and…read morehad to go. This place and this dentist, fit me in and made me feel so comfortable. It is a great and honest place to go.

Stop being scandalous as many visits as it takes 1 year still not correct lied on the price lied on…read morethe service

This place is horrible for a number of reasons. They lie to you about what is really going on with…read moreyour teeth and try to charge you a fortune to fix teeth that aren't faulty. I had a second opinion after the dentist there was really rude and judgmental and was told something completely different. I will never go there again.

Used to love this clinic. Something has changed. First, they went out of network for UMR, then…read moreBCBS, now they say they are going out of network on virtually all insurance so you can expect to pay more money out of pocket directly to the clinic. I pay good money for my dental insurance. This is just an unacceptable business practice. It is disappointing to run a business like this when your average citizen's resources are strained already. Very greedy. Taking my dental care to another provider.

Cancelled an appointment because my wife didn't respond to a text within a few hours. We were with…read morefamily the day after Christmas and she didn't see the text. The appointment was way over the minimum 48 hours they required to affirm the appointment and get the paperwork. Their next appointment was in May and she already had been waiting since July. Absolutely ludicrous!

They allow large dogs purporting to be an emotional support animal in the waiting and treatment…read morerooms.

Not responsive to concerns, and requires several trips to correct their work. They only do the…read moreminimum required for payment from insurers, but try to upsell you on treatments. I no longer trust their work or abilities.

Excellent dentist! Very knowledgeable and friendly staff. They take the time to explain the x-rays,…read moreand procedure.

Friendly staff. Got my wife in quickly to diagnose the problem - figured out the last dentist hit a…read moreroot while putting in a filling causing her terrible pain. Gave a referral as well as some meds to tide her over til her next appointment. Thank you to the office!

My family member goes here. Why does the brackets alway break? I had braces years ago and that…read morerarely would happen if ever. Maybe they are choosing cheap material? But the most annoying thing is the girl working the front desk, the blonde. Absolutely useless and rude. Always on her cell phone and has the patients check theirselves in on a kiosk. What the hell??? Do your job, that's what you are being paid for. Makes me wonder if she is not a family member of the doctor. I would not recommend this place to anyone. The girls in the back that work on the patients are super friendly and professional, however. It just seems to be a real imbalance in this place.

This place has terrible customer service! They were great at first, but then god forbid you miss an…read moreappointment or have any issues that need attention. It takes them two months to work you back in. And no one ever answers the phone. If you leave a message on their phone system, no one ever returns the call. Don't fall for the "Let me check with someone blah blah and I'll call you back at this number." That callback will never come. I was very excited to finally get Spark (similar to Invisaligns), but then it takes FOREVER because of how long it takes them to work you into their schedule and to receive new trays. For example, I was already stuck with the same trays for 6 weeks (should only wear one-two weeks). The bottom one cracked nearly in half due to wear and I have been super gluing it back together. Had the terrible luck of getting a stomach virus the night before I was finally scheduled to receive the new ones. Instead of coming in sick and spreading my germs and vomit around, I did the rational thing and cancelled. But the receptionist would not understand that the current trays were useless, I couldn't afford to wait another 2 months or my teeth would be completely shifted. She never called back. Then the next day, when I finally got a different person, she left me on hold for over 30 minutes and then it was disconnected. If it wasn't for all of these delays, my teeth would have been corrected in six months, not nearly a year later still trying to wrap it up. Still no rescheduled appointment three days later, would NOT recommend them to anyone!

I was super excited to go here but all they wanted to do was upsell me on services. Two of the…read moreladies in the front office were arguing too.

Missed a crack tooth, much pain! Charged $200 for exam and x-rays. Wanted me to wear a mouth guard…read more Sell, sell sell.