Amazing facial and massage. Staff is very friendly. Love the rooms and ambiance. Highly recommend…read moreAshley for massages - she's outstanding.

Loved it all 3 times I went. So relaxing, extra comfy tables, amazing therapist each time I went,…read moreclean, relaxing. Bonus to have a bite to eat at kid cashew after.

This was my very first "spa day" experience and absolutely every minute of it was wonderful! Upon…read morearrival, we were greeted with glasses of champagne. We had paperwork to fill out, then were given a tour. There's a locker room, restrooms & showers, steam room, sauna, a waiting lounge, and a beautiful pool/hot tub area with a waterfall. We had full body massages, which were lovely, and pedicures. Every member of staff we interacted with was beyond friendly and exceeded any customer service expectations you could have. This would be a great place for a girls trip, bachelorette or another special occasion!

For a relaxing and elevated spa experience with calming ambiance, book reservations in advance with…read morethe Spa at Rock Barn. You may eat, order drinks and receive light snacks during your time at the pool, on the outskirts of the jacuzzi. Or while lounging across from the golf course. This is an hour outside of Charlotte but it was the mini escape I needed. Special thanks to Kinson and Jennifer for providing top tier service. Pro-Tip consider a package to maximize your stay.

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

The ladies are so nice! I've been a loyal customer for 2 years and I always come here. I find the…read moreprices to be very reasonable.

Off the beaten path, peaceful and easily accessible. We appreciated being able to get scheduled…read morehere last minute, and I was very pleasantly surprised with their pricing, as well as the ambiance inside. Don't overlook this spot!

What a beautiful spot. Needed a place not far from Charlotte to play golf with my husband for our…read more25th wedding anniversary and the course was beautiful. All the trees and flowers were in bloom for Spring so it was extra special. I loved the course and how it had different elevations. Even though the greens ate my lunch. But that's a me thing. I also loved that even though there are plenty of houses on it, it did not feel that way. And regardless they were unique and pretty (from a designer perspective anyways). I had such a good time, I would go back again and again. The staff was super friendly and was kind enough to help me set up our day since I'm not the golfer in the family my husband usually handles those details. So they took that stress right off me. I highly recommend and look forward to going back when we have more time and try out the spa too.

What a beautiful experience! I was gifted a spa day for my birthday and Rock Barn did not…read moredisappoint. My Mom, daughter and I spent an entire day getting pampered. The service was amazing, the food was tasty, the pools were enjoyable. It was a great time. I had the Queen for a Day package which included a massage. The massage was not the best to me but everyone else enjoyed theirs. I will definitely return!

I've purchased from the MN for several years now, but it seems that the staff is not as friendly as…read morethey were under prior management. The lady that moved to the Esthetician position was very rude to customers so it's probably a good thing that she is no longer on the front line. The staff now is very professional, but just not as friendly as I had expected. I shop at the Kannapolis location now, even though it's a further drive. Concord Mills is no better.

From the owner: We're a bit of a beauty and pampering playground offering a bunch of complimentary services,…read moretry-before-you-buy philosophy and a fun environment to play with any of our products with our great staff! Makeup? We got it. Skin Care? For days. Latest colors and techniques? Always current. We are also a full spa and salon! You are welcome to stay five minutes or five hours! You won't want to leave! We enjoy getting to know people and finding out what we can provide to solve their concerns. Stop by for a free foundation match, skin assessment, makeup tutorial or even an express facial! We don't pressure and love to answer questions! See us today!

I suffer from lower back pain and sciatica so I was in search of a massage place . I loved them !…read moreThey were reasonably priced and staff was very friendly. My masseuse was Matt. He did a great job literally massaged every knot out my back and focused on my side with sciatica. I slept like a baby after my massage !

My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I've lived in Salisbury for 3 years and have tried several nail places, all underwhelming. My…read moreneighbor and friend recommended I try Kim's, as she's gone there for 20 years. I made an appointment for a gel pedicure. The TLDR...this is my new spot. The service I got was exceptional. Other places had me in and out in under 40 mins. At Kim's, the entire service was an hour. The price was CHEAPER than the crappier places. Lisa was so kind and professional. There was serene music playing. No people constantly walking in - I personally love that they're by appt only. Kim has an earbud in connected to her phone, so the patrons didn't have to constantly hear a phone ringing during our service. It was incredibly clean, which really impressed me. 10/10 - of all the places I've been, the is the only I'll be recommending folks to!

They're taking all precautions for the COVID by checking temperatures, washing hands, and wearing…read moremask (both workers and customers must wear mask). They've placed plexiglass up between the customers and workers and skipping every other chair. They're doing appointments only but was able to see me right away. I had broken a nail and needed it fixed. Kim hooked me right up and it didn't take long. She charged me $5 and it was worth every penny. The next time I'm visiting my sister I will be back.

My mom and I went for an enhanced spa head spa service. It was our first time and we really enjoyed…read moreit! Our therapists were lovely and ensured we had a great experience. The vibes were calm and had great ambiance. It was clean and well situated. The pricing of the service was reasonable and they have a ton of other service options. I'll definitely be back!

I booked my appointment the night before as I was lucky to have found a time that worked well with…read moremy schedule. I booked with Meredith for a 60 minute massage session. When I entered, staff welcomed me and showed me where the water was and the bathroom. Once it was my time, Meredith met me in the lobby and then walked me back. I told her I was looking for a massage that focused more on my back and feet as that is where my pain was. She started me on my belly and focused on my back. At one point she ended up using hot stones which I did not expect, but it added to the experience. Then she focused on my calves and feet. It was all a good pressure. When I flipped over, she focused on my neck and that helped to provide a lot of relief. The 60 minutes always goes too fast. I felt a lot better leaving my appointment.

Great environment! Very professional nail techs. Follows COVID guidelines. Will definitely be…read morecoming back!