I am a current tenant and I am writing this review to document ongoing issues with billing…read moretransparency, communication, and responsiveness. Management has repeatedly claimed that I owe an additional $110, yet has been unable to explain where this charge originated, what it is for, or when it was incurred. When I attempted to pay rent, my tenant portal reflected an unexplained extra $110, without any itemization or written explanation. Tenants are only able to pay rent online, and partial payments are not accepted. This means tenants are required to pay the full amount shown in the portal or risk late fees, even when part of the balance is disputed and has not been explained. This places tenants in an unfair position when billing errors occur. I have sent multiple emails to both Copper Landing Apartments and FPI Management requesting clarification and documentation. Several of these emails received no response, while others were dismissed with instructions to "check the ledger," despite the ledger not reflecting or explaining the charge. Requests for a full ledger review and an audit showing month-by-month charges have gone unanswered. In addition, management will place multiple payment notices on tenants' doors, yet fails to provide clear answers when tenants ask for clarification regarding the charges listed on those notices. This lack of responsiveness extends beyond billing. When repairs were needed in my apartment, a formal 10-day demand letter had to be sent before management would respond or take action. Overall, this has been the worst apartment experience I have had. Issues are routinely dismissed, responsibility is shifted back onto the tenant, and meaningful responses only occur after repeated follow-ups or formal notices. Prospective renters should be aware that management responses to reviews may appear polite but do not resolve the underlying issues or provide documentation. I am sharing my experience so others can make an informed decision before renting here. Due to the lack of response and documentation, I have also filed formal complaints with the appropriate state and housing oversight agencies so the matter can be reviewed independently.

I am not one who likes to complain, but after living here for 2 years now and I think its about…read moretime I said something. The 1st year was nothing but a breeze. We never got a complaint about our apartment nor did we ever complain about anyone around us. But, recently, things have NOT been great here. No one cleans up their dog poop and snow removal does not seem to be a known thing around here and whenever we let the office know, nothing gets done. Like always I turn our rent in to the office about a week or two early AND would ALWAYS have them make a copy for me for my personal keeping and NEVER experienced a problem with it, until last month. Last month, like always, I turned rent in early. Well this time there was a problem, A HUGE PROBLEM. After having my rent turned in already for about a few weeks now, we randomly got a notice on our door saying that we have THREE days to pay rent or to VACATE, with another notice that stated we have TEN days to comply with the lease or to quit the premises. I immediately went down to the office first thing the next morning WITH MY RENT RECEIPT THEY COPIED FOR ME asking them what this eviction notice was all about even though I had a copy of the money order. You know what they told me? That it was NEVER logged into my account, that they could NOT find it and that I would have about a week to get a new one and they would be "willing" to wave the late fee. WHAT LATE FEE???? I TURNED IT IN EARLY AND AND YOU PHOTOCOPIED IT. They literally LOST it and literally kept telling me "I don't know what to tell you. We don't have it or know where it is. But it shows it hasn't been cashed yet so you can get a new one." Getting a new one involved me having to wait a week to hear back from the money order company to even just hear that they would approve the request or not. Then it took over 2 weeks for them to send me a new one, which I had to pay in order to get. The management is nothing but a joke here, they don't do anything to better the tenants, they only seem to care about themselves and money. There was ONE lady that used to work in the office named Amanda, she was AMAZING and BEYOND friendly to every one, but had recently just got promoted and no longer works in the office and ever since she left, the office management just went down hill from there. Addition information as to not rent here: Apartments look nice, but are CHEAPLY made (everything breaks and falls apart), paper thin walls, your winter bill sky rockets due to how cheaply the units are made, you can't have decorations on your balcony, snow removal is NOT a thing here, poor management, dog shit EVERY WHERE outside, broken down cars just sit in the parking areas, SOMEONE WAS MURDERED HERE, cars have been stolen from here (mine was actually one of many stolen cars), no pantry space in most units, the washer and dryer units are shitty, and SO SO SO much more.

We pleased with the response of Maintenance. Provided what was needed in a very timely manner…read more Instructions followed and today we'll see if the treatment was successful - fingers crossed.

From the owner: Welcome to Deer Creek apartments in Spokane, WA. Live the way you've always wanted without…read morecompromising style or quality. At Deer Creek Apartment Homes, our one, two and three bedroom apartment residences are designed with you in mind. Now you really can have it all . . . lifestyle included. Give us a call or stop by today for a tour!

Apartment management is beyond terrible, the intial move in inspection was rushed and the lady said…read moreit is okay for there to be normal wear and blah blah blah just to nit pick absolutely everything at the end and eat up your security deposit and bill you for trumped up cleaning charges for absolutely nothing. I spent 3 days deep cleaning the apartment for it to be white glove inspection ready. Just for her to come in and say a spec of dirt on the washer required the whole area to require cleaning.(im not exagerating. I have pictures). The president of the United States does not have maids up to the standard of the manager named Listina. God help you if you didnt scub the walls to pure white. You'll be billed for the upkeep of an old and rundown apartment. In summary never go here. Managment gets a cut of your deposit or gets kickback from the cleaning people or both. No stars would be a better review.

Decent place. WATCH OUT for the Criminals that lurk around this place! There are package thieves…read moreand robbers!! There are sketchy people that roam around the buildings. I wish the police were on patrol More often. We can work together to Rid society of the low-life, pathetic, scumbag robbers that resort to crime. Let's catch these Losers, and put them behind bars! They do NOT deserve to be intermingled with the rest of society.

You are surrounded by whiny, tattle tail people that have nothing better to so than cry to the…read moreoffice about every little thing their neighbor does. For the same price, you can go to a different complex that has way more amenities than just a gym.

Move out person was horrible. Made up stuff. Charged half our deposit for cleaning and damages. We…read moreleft this place spotless and no damage, better than we moved in. Total scam.

The people at the office are friendly and very helpful In…read morethe summer time the police show up with sirens on alerting everyone they are handing out popsickles. Also in dec. The grinch comes here! People pretty much stay to themselves. The only drawback is a couple of dog owners think they own the property they rent and make it known they dont want you to walk your dog by their apartment.

The complex has plenty of parking and the navigation is easy throughout. Its location allows easy…read moreentry and exit. My problem as a delivery driver is the labeling of the apartment doors. I often end up at the wrong doors because the building number can be hard to see at night. The units can have the same numbers which can confuse anybody. If you are looking for unit 105, there are so many of them because they repeat for all buildings. My suggestion is that the management should add the building number to the door, for example instead of 107 Mark the door as F107, or G107. This can eliminate misdelivered packages and keep your residents happy.

I love everything about this apartment! It's spacious, updated and has perfect light. The…read moremanagement is extremely kind and courteous. The community is quiet and respectful. Parking is not an issue for me at all! These are all usually top concerns for people, so I would say this is really and ideal spot for anyone who love's privacy, and loves a good view!

From the owner: Comfort and convenience collide at GoGo West in Spokane, WA! Our pet friendly one-, two-, and…read morethree-bedroom homes are ideally situated minutes from downtown Spokane, while embodying quaint, country charm. Looking for an apartment that accentuates your lifestyle? That is exactly what you'll find at GoGo West! We have focused on creating floor plans and layouts that will help make your life more comfortable and exciting. We know that choosing an apartment can be overwhelming, but at GoGo West, you'll find that we are here to make each step of the process painless!

Doesn't deserve one star. Every customer I have talked to, and I have talked to many, has been…read moreripped off, lied to, and very disappointed. I have counted at least 7 different managers that I have met in the past three years. I NEED to move out!