Shannon at the Beauty Studio was my makeup artist for getting a full face of makeup. She was very…read morefriendly and talkative during the whole session. She constantly checked in with me to make sure I was happy and comfortable with how the makeup was progressing. At the end of the session, I was given a small container of dry shampoo as part of the package. Check out her IG page to contact her for bridal makeup: @glambyyshan.

Alyssa was amazing! She helped me right away to find a brow pencil I'd purchased before and she…read moreeven applied it for me. I was in and out in 5 mins or less. She was so knowledgeable and friendly. She made my day.

Manager is absolutely horrible and has no idea how to nicely speak to a customer. Yelled at my…read moredaughter when she asked if she could return something less than a minute after she bought it. They also don't do any returns and will only exchange if something is unopened, so if you buy something and don't know if you will like it, save yourself the headache and go to Sephora instead.

I have had two not-so-good-experiences here. The first, I purchased two bottles of nail polish…read morewhich the employee did not wrap in tissue;just put them in the bag with other items. I put that bag in another bag, containing clothes and when I got home, the nail polishes had broken and ruined my new clothes. The second time, I went to the counter with some items, one of which was on sale and when I went to pay the cashier told me that even though that item was on a "sale" table, it was not included in the sale. He looked surprised when I put the item back. I think that Trade Secrets, not only this one, but others, as well, looks at a customer and, in my case, overcharges, based on what customer is wearing. Highly unethical.

I was nervous about going into this store. I am 62 years old and my son and his partner gave me…read moremoisture cream as a Christmas gift which I fell in love with! I always thought this store sold only bath bombs and was NOT for a mature woman. Was I wrong. Thank you to a very knowledgeable, patient and kind sales employee named Christine I was able to sample two moisture creams and purchase one. She spent time with me explaining what was in the products as I have sensitive skin. Christine made my day and Lush I will be back to your store. Thank you Christine for your kindness and patience with me. I appreciated you more than I can say. Now my problem is I love all 3! I look so forward to coming back to your store.

Lush is one of the few stores that are opened in the mall since the lockdown, even though you…read morearen't allowed to go in the staff has made it really easy to do a store front pick up. I mis read the instructions on the website, and I was under the impression that I was able to go to the store front and make a purchase. However, you're supposed to order online and the associate told me it was fine, I can order right then and there and my order will be ready. It was ready in ten minutes, contactless, and easy.

I went for some highlights and a haircut- Great service and experience - Highly recommend!read more

Fantastic experience in the Aurora Ontario salon yesterday. Super hip location with a great vibe…read more The young girl that cut and colored my hair was great. She is my new personal stylist.

Lash lift and tint. Wouldn't recommend. Crimped lashes. Got bottom lashes in there too! Go…read moreelsewhere. $145!

I had a triple beauty facial and during the oxygen facial portion she only did one pass over my…read moreface leaving me still feeling hot and sensitive. I've had oxygen facials in the past from other locations and everyone does 2-3 passes. I even called other locations and asked what their routine was just to check to make sure I wasn't being a Karen and I was right. She skimped out on my facial and it shouldn't matter if it was a gift card or anything else I should have had the full experience. They need to update their ear coverings for the microdermabrasion part because my ears were full of crystals.

I came here a few weeks ago and my hair cut and had my eyebrows threaded. Since having left I have…read moregotten about 15 different compliments on my hair cut. The prices are great here. The hair colouring looked great and the colour last for quite while.

Stay away from this place. Bought a Chi Flat Iron on December 2017. All Chi products have one or…read moretwo year warranty. The manager refused to honour their warranty when there was a problem with product. She claimed I never purchased it from their stores although I presented the receipt!!!! I contacted Chi directly and they will look after it. Stay away from this store or purchasing any products. The manager is short sighted. Doesn't recognize in small towns like Aurora, word of mouth can burn or bloom a business.