Since this was my first ever botox appointment I was super nervous and had my hesitations because I…read morehave an extremely low pain tolerance. She made my experience very comfortable and assured me that the pricks will be quick and it was. I was very happy with how it went and she was very informative and educational of the procedure and the aftercare. I loved how honest and kind Daniela was and I will definitely be returning. I would recommend her to anyone looking to get any enhancements at a beauty clinic.

Before Daniela, I used to visit a popular cosmetic injection spa. After becoming almost 'botched'…read morefrom them, I decided to try elsewhere and chose to see Daniela. I felt confident knowing Daniela is a nurse practitioner and would probably know more than an average certified cosmetic injector. Daniela was able to educate me on the steps of the procedure rather than just insert needles into my face. This made me feel comfortable and trusting that she knew what she was doing. I've now used Daniela for many other procedures and they have all turned out beautifully! I'm addicted! Little to no down time and natural looking results. She's my go to girl!!!

Went to get my hair done just last night (Nov. 18/15) and it was my first time there. I was paired…read morewith Megan (so sorry if I spelt your name wrong!) And she was fantastic! We did a drastic cut, my hair was down the my waist and now up to my shoulders! She was absolutely fantastic and supper supportive while I was panicking. While also keeping up with my non stop talking. If you're like me and are terrified by Horror stories about bad hair cuts, then this is a safe place. Highly recommended, plus they do FREE bang trims (:

What an absolutely lovely salon with great staff and of course, Jennifer!…read moreI arrived today with my twin grade 8 daughters to find that I didn't return a voicemail confirming our grad hair appointments. .....heartbreak! But they were so wonderfully accomodating, making some adjustments to their schedule to make sure my girls had a great experience and fabulous hair! I know that not every salon would go to such an effort for a client.....and they went above and beyond to accomodate us FYI grad went great tonight with all kinds of compliments on my girls' hair

I am so happy I found Alicia, she did an amazing job, a true artist in her craft. I have been super…read moreinsecure about my brows since I was in highschool. My brows were very patchy and I was very nervous about getting them done because I didn't want them to look unnatural. Alicia created natural fluffy brows and did exactly what I asked her for!! I would highly recommend anyone looking to get their brows done to check her out.

From the owner: Advanced Permanent Makeup Artist With 4+ Years Experience! Let’s Change The Way You Feel About Your…read moreMakeup Routine. Offering nano brows, microblading, powder brows, combo brows, lip blush and eyeliner.

Laser Hair Removal Experience - Disappointed and Let Down…read more I'm writing this review to share my factual, lived experience with Laura so others can make informed decisions. I was a loyal, trusting client who purchased a full body laser hair removal package that included 8 sessions and one additional if needed. Despite this, I was only provided with 8 total sessions -- yet she falsely claim I received "10+." I have detailed records and time-stamped screenshots that prove otherwise. My first session -- done with single pulse mode -- was the only one that produced significant results. When I asked to continue with that mode, Laura (the tech) refused, saying "it takes too long." She used glide mode for the remaining 7 sessions without my consent. Treatments were rushed, poorly done (missing many areas), and produced minimal results. She later admitted in writing that I had made the request for single pulse mode and that she dismissed it. Instead of respecting my preference and safety, she increased the laser's intensity on a mode I didn't consent to -- putting my skin at higher risk for burns or irritation. At one point, Laura seemed open to fixing things. She said, "I truly want to make this right, earn your trust back, and get you results safely and comfortably," and "I never want you to feel taken advantage of or dismissed." But that follow-through never came. Now, both she and the owner of Lovella, Ella, have become cold and uncooperative -- refusing to take accountability or offer a fair solution. When I spoke up, they changed their narrative. They now claim I "rescheduled too often," despite me following the proper 4-8 week timeline between sessions. The 9th session -- part of my original package -- was never delivered, due to their delays. I followed all pre- and post-care instructions exactly. Ella, despite being the business owner of Lovella, who accepted my $2,000 payment, has tried to frame the issue as "between you and Laura." That's unacceptable. The business is hers, and the technician (Laura) worked under her name. I also raised concerns about burns and irritation, which were dismissed without even examining the affected areas. They've since tried to blame me with false claims about doing "home skin treatments," which I absolutely did not do. If they're referring to over-the-counter skincare, none were used near appointments - and certainly not in a way that would invalidate professional results or cause burns. To top it off, Ella ended her message with a veiled threat: "If you choose to leave a negative review based on inaccurate claims, that is to your discretion." Let me be clear: every claim I've made is backed by dated screenshots and written communication. I was denied services I paid for, gaslit, and treated dismissively when I voiced concerns. I asked for a fair partial refund or additional sessions done correctly by someone qualified -- and they refused. Their most recent response was not only dismissive, but full of contradictions. They told me not to contact them by phone (only by email), yet Ella previously asked to have a phone call about this issue. Plus I have never called them about this... Laura now claims she no longer works at Lovella, even though Ella had just told me she works part-time. Which is it? Worst of all, they continue to ignore my documented concerns about burns and ineffective treatment. This entire experience has been frustrating and deeply unfair. I'm not sharing this out of malice, but to protect others from going through what I did. Even now, they are trying to intimidate me into silence. I no longer trust Laura with something as vulnerable as my body, and I encourage anyone considering treatment there to proceed with caution. Final Note: I've stayed respectful throughout and was open to a fair resolution, but they dismissed my concerns and refused to engage further. I'm only sharing this publicly because they left me no other option. I used to love Lovella. This experience has been soul shattering. The betrayal is what stings the most...

Not only is Laura's work absolutely amazing, she is too! As a long time client, I have had the…read moreopportunity to get to know Laura as she's done my lashes, brows, and facials over the years. Her work is amazing and her attention to detail is beautiful. She is so talented at every service she offers. Laura never fails to make me feel absolutely gorgeous when she hands me the mirror. I have never had a bad experience with her, and love the way she uplifts me and I'm sure she does the same for her other clients.

Hi is Vanessa Bogue I went in today April 10 for my facial acne consult consultation. Susan and her…read moreteam were amazing. She spent the time to real get to know me and my concerns by asking questions about. They are very professional and care to get to know their clients and their needs. Susan makes her experiences personalized for the individual and I really appreciate it. They are very nice and welcoming I can't wait to start my journey with them, they are very trusting and I feel very safe to start this journey on my skin with them.

Back again for more treatment and I couldn't be anymore happier with the results…read more Thank you Susan for your hard work

I came here a few weeks ago and my hair cut and had my eyebrows threaded. Since having left I have…read moregotten about 15 different compliments on my hair cut. The prices are great here. The hair colouring looked great and the colour last for quite while.

Stay away from this place. Bought a Chi Flat Iron on December 2017. All Chi products have one or…read moretwo year warranty. The manager refused to honour their warranty when there was a problem with product. She claimed I never purchased it from their stores although I presented the receipt!!!! I contacted Chi directly and they will look after it. Stay away from this store or purchasing any products. The manager is short sighted. Doesn't recognize in small towns like Aurora, word of mouth can burn or bloom a business.