I called over here on Outer Loop at the New Cut Rd market place before coming over here because it…read morewas 530 and they close at six the lady who answered the phone said she would put my developer on the counter and I said OK I'll get there I'll get there by six. I arrived promptly at 5:58 got to the door gas one it was locked Yep other people was behind me trying to get in they would not unlock the door nor would she let me enter purchased the developer that she had sitting right on the counter waiting for me this is a piss poor excuse for a business she knew I was on my way when you come in the door to talk to any of us I give them both a double thumbs downs it wasn't quiet 6pm. Piss poor employees. I'm only giving them a one because you got to give them something

Sometimes, I make mistakes. Usually, these mistakes result in minor consequences like a burnt…read morepizza or a few extra miles of road covered. Every once in a while, these mistakes result in full on catastrophe. I usually color my hair at home. I'm sure there are arguments against it but the outcome is usually quite acceptable. Periodically, however, I'll step to the left or the right and try some random different product off of the drugstore shelf. This usually ends badly and I have yet to learn that lesson. Recently, I threw caution to the wind and bought a product that I'd never used before (at the drug store). I ended up with hair the color of Banana Laffy Taffy. It was pretty awful. A trip to a salon didn't really change much and I'd already surpassed my "emergency hair repair" budget. I stopped in this location to grab some toner and conditioner to repair the damage. The aisles here are narrow and it gets crowded with more than two people shopping for the same items. On the day that I dropped in, someone thought that dragging three small children (one of whom screeched like a pasty little gibbon) was a good idea. So, my shopping trip took a little longer than expected because I had to hang out in another aisle to avoid being immersed in that mess. The staff was superbly informative when I asked for help finding a conditioning mask that would make my hair feel less like straw. I left with everything I needed to put myself back together for less than thirty bucks!

Lush continues to offer products and delicious scents that I don't encounter elsewhere - especially…read morethe bee body bar with a bit of grit for exfoliation. Visiting recently, I was reminded how much I enjoy their products and treating myself to items for my hair and skin. Ironically the items I never buy are their most popular - the bath bombs. Super cute but their one-time use at that price point leaves me unexcited. If you haven't been by lately, make a point to walk inside the store when walking through Oxmoor Mall and find you one item to leave with. Treat yourself!

Love lush. So many unique products. Their products are more of a natural & earth friendly approach…read more Their motto is "Leaving the world lusher than we found it" :) You can also take your empty containers to save some $ on your next purchase. I've mostly bought their face masks & cold eye patches which I love. I'm starting to venture more into their hair care. I'll keep you posted on that. Customer service has always been nice. I always get good recommendations on what to try next.

The store was clean and the displays are well organized. The staff is friendly and helpful. I like…read morethat there is the option to purchase soaps with or without shea butter as an ingredient. The items are a little more expensive than mass produced brands, but I think the pricing is fair because the soaps are handmade with simple ingredients. However, this was the first time that the scents of my favorite soaps were definitely not as fragrant as usual, but that can be a risk with handmade scented products and gave me the opportunity to try out a new local line scent. I have also spoken to their staff about booking a party, they were very nice and informative. It seems like a fun option for a kid's party where each kid gets to make their own bath bombs.

I was at Buff City this past weekend (Fern Creek in KY) and I purchased some laundry soap, a mini…read morebody wash, and I had a coupon for a $10 free gift, so I added purchased a shea bar soap for 9 dollars for my coupon. Not only was the associate not very friendly (same girl multiple times) but she didn't even take my $10 coupon off. She only took a $5 purchase off for the mini wash and the only reason why I got the soap was because I had a $10 gift coupon I was cheated out of My $10 off gift, and I'm seriously thinking about not going back to buff city anymore.I will probably do research and make my own laundry detergent. I will definitely NEVER go to Fern Creek again.

Just wanted to share the excellent customer service from Kristiana. It's so refreshing to have…read moresomeone who's informative & asks the right questions to make sure I'm getting the right product. Great job & thank you! Love the CND recommendation!

For someone who changes their hair color as often as possible, Cosmo Prof is a must in my book…read more You do have to have a cosmetology license to purchase from here or know a friend who does. The products are extensive salon products at cost prices. They have recently upgraded this particular location and it is wonderful. The staff is always nice and friendly and as helpful as possible if you are unsure about products or have questions. This place saves me a bundle of cash, gas and trips to the salon. Love Cosmo!

The convenience of this location cannot be beat when I am visiting my mom's house. They have a very…read moregood selection and we are always greeted with a warm smile and an offer to help. Even with another store slightly closer to my mom's house, it's the friendliness of the staff and the ability to support a black owned business that keeps me coming back. Check them out!!

well I have had a good time the location was a good choice it was close to the highway and the…read moreairport. they had some good staff and people helping my grandma which she needed some help

Absolutely nothing but positive things to say about here. I went after a traumatic event ( which I…read morewas unaware of what would happen or I would have scheduled a visit prior ) and I was meet with such kindness, understanding and grace. My consultant Madison was a huge help in making me feel beautiful and human again. She was so helpful with my family too, showing them how to make this a livable lifestyle. By the end, I had everything I needed to feel beautiful again. As a young women, this is where I suggest going if you are experiencing these types of issues. Incredible understanding staff with reasonable payment options and plans while also showing you multiple different solutions to the problem

Nice shop in a convenient shopping center with lots of parking. They have a big wig selection. Call…read morefor an appointment because they can get very busy. The ladies here offer personal assistance in choosing the right color, style, size, and brand that's best for their customers. Wigs come in various prices and they can also order most of them in your size the personalized attention is a value added feature that makes this a positive experience.

I like how this B&BW is located in a shopping center and not a mall. So much easier to get in and…read moreout of although, they don't have everything that the mall does. That's really the only down side to this location. The reason for my 4 star review and it is closer to me than the mall is. It can get crazy busy around the holidays, I still got in and out pretty quickly, I do plan on returning again and again.

This is one of the better locations to go to in the Louisville area. Located in a shopping plaza…read morenext to a Ross, the location makes it easier to get in and out of as opposed to most mall locations. The store is always very neat and organized and always smells so dang good. They typically always have coupons and specials going on, so I tend to only come when they have a current sale. The sales associates are typically pretty friendly and helpful in terms of helping you browse the store. I definitely enjoy the layout of the store. Your shopping experience typically ends up being quick and convenient. I will definitely be returning next time I'm in need for more wallflowers or body lotion.

My nail tech, Maria, was wonderful. She spent a lot of time and did an excellent Job on my…read morepedicure. I will ask for her again 5 stars Elise

I was getting a pedicure and I told the tech that I was still having pain and discomfort in my…read moretoes. She told me she already did wha she could and it would go away. Well it didn't. I asked for a different tech and she started talking about me. I've never felt so disrespected. The manager did call me later that night to fix the situation which she did. I finally got my pedicure and my nail fixed but I'll never go back there. Plus I went last week to get my nails done and one broke after 2 days.