I usually don't write reviews, but I had an excellent experience at this Sally's. After experimenting with some box dye from the grocery store, my hair was ultimately about ten different shades of spotted yellow and brown all over my head. My trusted salon was prepared to do the fix for a high price, so I decided to call the store for another opinion. When I went in a few hours later, Annette helped me find a color that would match my natural brown perfectly. She gave me a variety of different products and found me the best deal for each one. She took into account not only the color mix that I needed, but also a protectant for beforehand and a treatment for after to help begin the process of making my hair healthy again. I just finished the treatment and blew my hair out, and it looks perfectly even. I felt as though she genuinely cared about my problem and how she could do her best to fix it. Thank you Annette, I don't have to wear a hat anymore!! read more