I was here last Tuesday and I had the best experience ever!! The lady who helped me was Desiree. She was so helpful and so nice. First thing when I walked through the door she smiled and greeted me and told me and showed all the things that were on sale that day. She also recommended tweezers that she had personally used because that's what I needed to buy and had a hard time finding a good pair. They work really good. I wanted to say thank you to her and let her know she is great at her job. read more

Thank you Layla for such an incredible experience!! I was soo lost on how to fix my hair and she was so quick to offer a solution!! I'm soo grateful! read more

Miah has amazing customer service! She was very attentive and beyond helpful. She was able to help me find what I was looking for and educated me so that I could use the products correctly to get my desired result. She was busy and still made time to hear me out and provide examples and solutions! Thank you Miah! read more

keyla was so sweet and helpful and very funny thank u girl for the shopping experience

Off of their location, where the BIG LOTS used to be there are only a handful of stores inside this mall area, and Sally Beauty supply is there. What you would find in just about any supply chain store around. It is nice and clean with lots to choose from as well as products. I do not know how they stay in business my guess their regulars, and although there is stores that do the same thing Sally is widely known for being one of the first to be recognized as world renoun in this market for haircare, beauty. The staff is friendly helpful as well. So I give this store 8 out of 10. Glad they are still around especially with the economy which totally SUCKS right now. But the conveinent location and such is nice to have. So until next time Keep shopping for deals and $avings to! read more

I went to this store and the hair merchandise was overpriced and they lie and say they have sales and it turns out complete lies and the girls are rude and slow and act like if your going to steal take my advice don't shop here at all go somewhere else. read more

Wow the 2 girls there are extremely rude or just don't care. No customer service skills what's so ever. I walked up to the register to ask for help and the girls looked at each other and said "do you want me to get it or you?" And then she proceeded to tell me "one of us will meet you there" when they weren't even helping anyone, but just standing around Also, I wanted the sale price but she told me that's with a Sally's card and I asked if I could sign up but she said "our registers are slow right now" I too should have read the reviews before coming here. read more

Horrible customer service I was ignored twice after asking for help. I called yesterday to confirm I was able to return a product and I come in today and they refused to help me. That is why I specifically called ahead of time to save a trip. The cashier was so rude. Please save your money and don't even waste your time coming here. They lost a repeat customer! read more

Had what I need and at a fair price. I would use this location again. Good service and nice people.

Horrible customer service. Not even worth the one star. I should have read the reviews before stopping here. I was in the area so I stopped...never again. There is a Sally's near my house so I will continue to go there!! We stopped in to get new clippers that we saw online (we didn't want to wait for them to ship) however the online price was substantially cheaper. The cashier immediately told us that the difference was the shipping costs. Hello!?! Online offers free shipping and there was a 25% coupon available!! She still would not price match. We went to the one by our house and they price matched without us even asking. read more

Amazing store! i always find what i need by the help of the employees! They are always so nice & helpful! i never spend more than 10 mins to find what i need! Nice variety of items & always a pleasure to shop there! read more

Wow. I'm so disappointed I want to cry. It's my birthday and I got here at 8:02pm they told me they were closed. I knocked on the window for a minute and called because the girls went to the back I guess and one of them finally answered the phone I told them it's my birthday I know exactly what I need can you please just help me out. I don't t live over here.. I came to get a hair dye and a dying applicator. Literally know the exact ones I need and they refused to help me. I'm so upset like thank you so much for being so disappointing on my birthday and now I can't do my hair because I was exactly 2 minutes late. Ive worked in retail for the last ten years and I have NEVER turned anyone away like that. I am also a manager by the way and would be mortified if my employees were like that. Y'all suck. read more

I have never been in a retail store so horrible... I worked retail for years so I'm great at giving people a break. As soon as I walk in there are two girls sitting behind the counter on there phones. I'm not even sure they noticed I walked in, so I said hi. I was in there 20 mins and not once did they approach me or ask if I needed help or was finding everything okay. They continued to sit behind the counter loudly talking about there personal life's, which was not an appropriate conversation and eating chips!!!! I finally walk up to pay and she didn't even set down her bag of chips. She was eating her chips as she rang me up. I couldn't even take my receipt because she grabbed the receipt with her discussing chip licked fingers. I wish I was joking... lol I cannot believe this place. I will be driving to a different location. read more

Well after being there for like 20 min choosing my products, I go and pay for them, it was a total of like 27 dollars. I give her a 50 dollar bill and the cash register lady tells me she doesn't have change, are you serious that you don't have like 23 dollars to give me back in change?! I was very upset, I left the products and left read more

Poor customer service... The workers are not helpfull at all. She's very rude, shouldn't be dealing with customer. read more

I was coming here to get developer maps says they close at 9pm I showed up at 8:05pm they told me they close at 8pm sorry but I told them the maps say u close at 9pm so is the false advertisement?? And she said yes I was so mad cause I drove down there out of my way cause it said they closed at 9pm read more

This is a very small Sally's Beauty Supply. But they seem to have quite a bit of merchandize for such a small store. I think my favorite part is the clearance section in the back right corner. I love going back there and trying out the clearance items. Its like a whole section of clearance! This makes me happy. Other than that pretty standard Sally's Beauty Supply. I would definitely come back to this location for the clearance prices! I bought a Hot Tools curling iron here and I love love love it. That wasn't clearance, unfortunately- but it was worth every penny. read more

Hours are different than what is on here!! Very frustrating! They close at 8 not 9 so just be ware!

I went into Sally's just for some hair dye and a couple goodies I found on sale, and left so happy. Gracie helped me pick out the right hair dye for my hair, answered all the questions I had, and was so so so sweet. Sally's products are always great but I'm making this review seriously just for the customer service. This is the location I will be going to from now on, and the corporation of Sally's will be getting a call about how great their employee treated me. Thank you Gracie! read more

Very disappointed. The staff told me to use developer 10 and my hair came out terrible! When I went in the next day a different staff member said I should of uses developer 20! Educate your staff before they try to advise customers! Very upsetting! read more

Wish I could give this place no star. The ladies that work there are extremely ghetto and disrespectful. Me and my mother had gone in to purchase 2 items I had put on hold. My mother was needing a restroom and asked the lady if she could use the stores. The lady checked my mom up and down and gave her a gross look and said "no" We got up to the cash register my mom was literally dancing and said I can't believe if it's an emergency you would get fired for letting someone use your restroom and the lady chuckled and shook her head. Then my mom rushed out to find a bathroom as I paid for the items. As I was walking out she whispered "gross" and the two girls started laughing. read more

Very poor customer service. All of the girls are so rude.. Last time I went in there the girl that was working didn't even welcome me in or ask if I needed anything which I did but ended up walking out because I got no help at all .. Also, another time I was in I bought the biotera shampoo & conditioner which was buy 2 get 1 free so I got a leave in conditioner as well, when I went to check out the girl rang me up for everything full price & when I asked her about the promotion they had going on she told me I was wrong & was very rude. I had to go get the tag that was right in front of the biotera products & show her & she didn't even apologize when she found out she was was wrong. Will not be coming back to this place it's a joke ! They need new management & all new staff read more

Much smaller and not so well organized Sally's. If you are a club/VIP member than you visit sally s monthly or even bi-weekly and know this. Basic, essentials available and seemingly knowledgeable staff in employ. read more

This is the closest beauty supply store to my home and I have been using it for years! Despite their small size they always seem to have what I'm looking for or at least something comparable to get me by. The girls who work here have always been friendly and helpful when I need to locate something specific, but their knowledge of the products are a bit limited. I recommend doing your research beforehand. This location seems to always have deals running and don't be afraid to ask up at the front counter if they have any deals on the items you want to rung up. I recently dyed my hair a disgusting shade of orange but thanks to them I was able to buy a variety of colors to fix it for under $10! (3 dyes under 10 bucks). Like I said, ask what deals they have! read more

This place has hired people that are a joke. This chick next to us had accidentally dyed her hair green and nobody in this place could explain to her how to fix it. I had to sit there for 10 minutes to explain how to fix it and she was so pleased with my help. Then I was asked to sign up for a beauty card and she did NOT mention that it cost ME $5 to sign up for the card. When you sign up you get a "FREE $5 BONUS COUPON" but you just paid $5 to sign up so you're paying for your next five dollars just ahead of time. Sure, in the end you save with the card over time but not telling (two people in a row) that they have PAY for a "free Sally's Card" (as the girl stated) is bull. Had she told me it cost anything it would be an entire different story. Train your people better. read more

By far the worst Sally's I have ever been to! I purchased an electric nail filing system with the extended warranty, the file alone was $137 without taxes! So I purchased this yesterday at about 7:20 pm. So I have not even had this for 24hours! I got home and the file didn't work. Bummed out I called the store I purchased it at, they unfortunately did not have anymore in stock, but informed me that I could exchange it at any other Sally's I called around and found out that the corona Main Street store had one. My fiancé called and explained the situation they said it was no big deal. So we traveled to corona from Murrieta. When we got there the girl who helped us Yvonne I believe her name was... was very rude and so unhelpful! We showed her that the drill would not release the STOCK tip. The plastic and twist ties were still on! She then informed us that she couldn't exchange it. We asked why, since we called and asked multiple stores including her store! She said on the 7th they changed their policy and electronics were final sale. I said it didn't say that on the receipt and we were never informed of that. We also mentioned that we had purchased the extended warranty. She said I needed to return it to the manufacturer. I called the Anaheim hills store they Informed me that was incorrect. I asked to speak to a manager she refused. She was so rude and had a nasty little attitude! She refused to help at all, we had the drill in the box perfectly, she proceeded to take everything out of the box cardboard pieces Included! I asked why she did that. She legit had no idea and couldn't get it back in the box. So now I had to take this mess home with me. The worst experience I have ever had! read more

Terrible customer service. I walked in and the two girls working didn't even bother to stop their conversation to greet me, and when I did have a question it was as if it was such an inconvenience for me to ask a question. Then when I went to checkout the item I was purchasing was priced at a different price point, the cashier told me that was the price only with the Sally's card. I told her I didn't have one. She didn't even ask if I would like to sign up for one, or how I could go about getting one. Next time, I'll drive farther to a different location just because of the service I received here. read more

The staff at this Sally Beauty Supply store are not very friendly and are not very helpful. I was very disappointed... every basic question I had could not be answered. I will never go to this store again..... read more