Great location, friendly customer service, clean store. I was greeted as soon as I entered the store by a sweet young lady behind the register. I couldn't locate exactly what I was searching for and the young lady assisted me by leading me to the correct space. It wasn't too busy and I was in and out in less than 10 minutes. read more

Sally Beauty Supply - Outside entrance - Cosmetics & Beauty Supply Near Me - Kennesaw, Georgia

As usual, the things I wanted was not in stock. So I ordered online...... big mistake. They shipped it to the wrong address and they will not ship it to the correct address unless I pay for the whole order again! DO NOT USE THESE PEOPLE THEY DO NOT STAND BEHIND THEIR WORK NOR DO THEY FIX THEIR MISTAKES read more

BEWARE! I purchased a Peanut cordless clipper on the strong recommendation of the young woman working there. I made it clear it was for daily shaving. After trying it once, it was useless. I attempted to return it and was rudely informed they have a no return policy. That would have been useful information when I purchased. You would be better off to buy online. At least then you can return it if it is damaged or not as advertised. read more

If I could give this place 0 stars I would. This place is a wreck. Prices are outrageous, company policy is stupid and ridiculous. I'm a stylist and I have gotten to know the staff well. It seems like the company has fucked over many families and sent people down their spiral. It smells like hot armpit and cat pee half the time and the other visits it's Cartersville's nastiest people in there. Cmon people, let's learn to wash our assholes correctly, if you can buy the stuff needed to dye your hair, let's buy some dollar soap to wash ourselves. Employees get mistreated and seem overwhelmed. Not to mention the place seems like a crime breeding ground and they have terrible security. I've overheard many times employees find someone stealing and they can't do anything about it because they have no cameras. Let's not forget the roaches I found in a box of my product that came from this store. Find a small business supply store cuz fuck that place. read more

Two sales associate we're sitting on the floor. I walked inside, neither one greeted me. I needed an eyebrow shaper, so I looked around, but did not see one. I made the mistake, of asking the sales associate where the eyebrow shapers were. One of them gets up, "they are behind the counter." She walks behind the counter, and let out the loudest, deepest exhale, really dry; "what kind are you looking for?" I was super disgusted, but asked if they had single shapers, but they only had packs of 3. I told her "thanks anyway," and walked out! I have never been so disgusted, at a shopping experience in my life! I will NEVER, EVER step foot into another Sally's Beauty! Those two are in the wrong business, if customers are not a priority! I was immediately disgusted by the fact, neither one of them greeted me. read more

So I wanted to spend my hard earned money at my local Sally Beauty Supply, that I regret doing an will never again. Mrs Debby Smith is to thank for that. I had my service dog in the store and my mask on knowing what product I wanted when she decided she wanted to publicly embarrass me in front of customers because she didn't believe my dog was a service dog, guessing because of my color because that has to be the only reason. So I will never take my money or time to come to your store ever again. Don't treat customers over your dumb assumptions. Then I walk in to let her know she will be posted an the manager was just as ignorant. Please do not spend your hard earned money with these people, especially with your service dog. Thank you! read more

I always go here for all of my at home pedicure and hair experimentation supplies!! The staff is always helpful and totally friendly and who could pass on the Beauty card? -Exactly!! read more

I bought Opi Infinite nail polish here and it didn't work as claimed, for up to 10 days I barely got 2 days out of it following all directions. I decided to return it, the woman who waited on my was very nice and returned it no problem. read more

Normally I don't do reviews but the staff here was as unknowledgeable and unprofessional as they come. I went in looking to get a new set of clippers. The two young girls behind the counter either don't work in the cosmetology field outside of Sally's or just didn't care about anything other than highlights. One girl sat there painting her nails the whole Time while the other looked like a deer caught in headlights while I asked her about the clippers they sold. She even told me that didn't carry TWO items I enquired about in which minutes later I pointed out both to her no matter than a feet away from her on the clipper shelf. While she finally took the time to see the items that her store Carries the other girl had the nerve to interrupt her and ask her what she thought about the color she was painting her nails! Based off the advice of this "professional" I purchased a blade that doesn't even fit the clippers I currently own. This location really needs to make sure the staff they hire on actually know about hair care, etc and not just bring employees on because they look the part. I'll stick to ordering on Amazon from now on. read more

I've been coming to this Sally Beauty Store since it opened it doors, over a decade ago and never had any issues when anyone who worked there, until today. Obviously the store had gone through a complete re-staffing, because the faces I saw I hadn't seen the last time I was there just a few weeks ago. I don't know what they did with the old staff, but they need to bring them back... The minute I walked in, I received the 'side-eye' from a woman working a cash register. Judging from her age, she was probably the manager. (She was the oldest of the group.) As I checked out finger nail polish, another worker came and asked if I needed help. I told her what I was looking for-- inexpensive nail polish that cost about a dollar (they are now $1.59) and she basically pointed towards where I had already been looking. (Except for the ones on sale, they started at $4.69 each.) I decided on something and went to the register, receiving a 'side-eye' from another worker also behind the register and talking about her hair. The worker that initially asked me if I needed help spotted me on line. She asked me if I found something and I told her yes. I looked away and when I glanced back, she too was giving me the 'side-eye.' I was now up to three side-eyes from three workers out of a staff of four! As I waited to be rung up, something said: 'look around for that inexpensive polish your self.' I did and found it on the side of the register! (that buck fifty nail polish.) I guess the person who helped me wasn't familiar with the layout of the store. My turn at the cash register. The woman who gave me the initial 'side-eye' the moment I walked in, gets to ring me up, vibrating a dismissive-ness I could feel. And wouldn't you know, she gave me another 'side-eye.' For those who don't know what a 'side-eye' is, is a sideways glance away from the person you are either looking at or addressing. It is indicative of feeling as if that person is a nuisance, a bother, or someone you don't want to be around. After today, they will not have to worry about that. I will never go to that Sally's again. As I said, I had been going there for over a decade since the doors open and I've never received such disrespect in all the days of my life. Prior to this, the staff there had always been wonderful--kind, friendly and helpful. Not anymore. I don't know why they changed out the staff, but it's no longer my worry. They just lost a loyal customer to their store. I will be going to another Sally Beauty and following up my YELP review with some posts on Twitter, facebook, Instagram and a letter to the corporate office. It's all about how you treat your customers. Rudeness aka 'side-eyes' is not how. read more