I've been going to Olga for a while now, she's truly a amazing hairdresser. Every time she gives me…read morethe best style, I leave feeling so very happy. Niki

They have the worst customer service. Rude employees, they…read morejudge you by your appearance. The services they provide are never good, they scars on your face. My wife had her eyebrows and upper lip threading, her skin turned super red and swollen. When I questioned the lady the reason why it turned so red, she replies rudely says what are you asking, is that even a question to ask. Says if it still stays red come back I will refund and don't get service from us next time. Such unprofessional service should not be encouraged. My question was genuine not to question her capabilities.

Firstly, the products are great truly. And if you can manage to go during the day, the Manager and…read morestaff are lovely. However, if you have the unfortunate situation where you need to interact with the closing staff, they're rude and condescending. Unless you have a flexible schedule, do yourself a favor and order from Sephora. You'll avoid a frustrating experience and you get free samples.

I've ordered some Deciem hair products before, but this is my first foray into their skincare…read moregoodness. I was completely out of face wash and was going to hit Shopper's or Rexall for a quick fix before doing my usual Sephora order, until I passed by The Abnormal Beauty store. Many of my friends are in love with their products, so I wanted to check it out. Like so many beloved new brands, TAB is wonderfully disruptive. No major marketing campaigns, just clinically clean ingredients at accessible price points. I bought three normally high ticket items for about $50.

CANNOT RECOMMEND I had a very disappointing experience at…read morePaula's Wig Boutique. I purchased a wig and waited for it to arrive, only to find out when I went to pick it up that it had already been cut and altered before I even tried it on. I was never consulted about changing the style, length, or shape, and I was shocked that such a major decision was made without my input. The entire interaction left me feeling uncomfortable and unwelcome. Instead of feeling supported and listened to during what should have been a personal and confidence-boosting experience, I felt dismissed and small. On top of that, the prices are extremely high for the level of service provided. For what I paid, I expected professionalism, communication, and respect. Unfortunately, I cannot recommend this shop based on my experience. Hate and racism live here.

Absolutely love Paula's Wig Boutique! Great selection, friendly staff, and amazing quality wigs…read more Highly recommend!

Get your stuff and get out.. I came in to get a few things…read moreas I wanted to balayage my hair and the staff are super rude here. Now I know they are not professionals by ANY means; however they should at least have some knowledge about what they sell.. If I ask a question the response shouldn't be "I think that should work, I don't have a clue.. " and then walk off rolling your eyes. Like girl come on, throw me a bone at least? Lol If anyone is planning on colouring your hair do your homework on what you need to mix or buy because like they said "they don't have a clue"..

I called ahead to find out if they had a specific product I saw on the website. They did not carry…read moreit. The manager said they have another jumbo triple barrel waver in another brand so I travelled out to The Stockyards to purchase it. I got to the store and lo and behold they do not carry such product. The manager was referring to a deep waver. Now if you are unfamiliar with these products you may not understand the difference, but this is a beauty supply store. They should understand that deep and jumbo do not mean the same thing. The words are on the front of the package. It doesn't get much clearer. I was extremely disappointed since I had to travel such a distance to get to the store, especially when reassured by the manager that they carried the product I wanted. Lesson learned: TRUST NO ONE

Terrible service. Placed an order online. No tracking. No shipping updates. Does not respond to…read morecontact email at all. Website does not have proper contact number for online orders. And when I finally got ahold of a person, magically my order is out for delivery. After 2 weeks still no delivery. No one is even trying to make this right! Should have just ordered from the USA.... So many better business that won't steal your money. Guess we will see what BBB has to say about tbbs. Looks to be a failing company.

Unfortunately I have never had a good experience with TBBS. I am unable to sign into my online…read moreprofessional account. Every time I've attempted to call to rectify the issue I am told there is only one person who deals with this and she is not available. The staff on the phone are rude and dismissive. I do not live or work close to any locations so online ordering is my preferred method of ordering. I have had to switch to another supplier.

I have had haircuts with Ethan for many years now - always perfect. Jay has coloured my hair with…read morebabylights several times and I'm very pleased with her skill and thoroughness. From entering Holden Grace, where your coat is taken and you're offered a beverage, through all the processes you are spoiled, until you leave, feeling on top of the world with your new look.

I couldn't be happier with the outcome of my hair appointment! I love my new style and everyone has…read morebeen asking me who did such a great job on it. That would be Nathan!

disorganized salon, Visnja, the owner gives unsolicited advice, and criticized my hair style while…read morestill denying me service. I am sharing my experience to ensure that there is accountability for the poor service I received and because I feel there were ongoing issues with clarity and consistency in communication throughout the booking and consultation process. Before my consultation, I contacted the salon to confirm whether they could accommodate my hair type and whether ongoing appointments, including Saturdays, would be available. I was told that this would be possible, and I was also referred to a stylist. Based on this information, I proceeded to book and attend an in-person consultation. At the consultation, I attended in good faith, having planned my schedule and travel around what had been communicated to me. During the appointment, I was asked additional questions about my hair history and products. the owner indeed ordered me to carry out specific tasks including contacting my previous hair stylist in Nova Scotia to ask her about the hair dye, sending her photos of my products. I took the time to follow up after the consultation with the information requested, as I wanted to ensure I was being thorough and cooperative with what the salon needed. During the consultation itself, Visjna chaged her mind and said we cannot take you on Saturdays despite having already greed to do so prior to my consultation. So there was discussion about possible alternative appointment times, and I was given the impression that arrangements could be worked out if I was flexible with scheduling. I responded by being flexible and open to different days in order to make the booking work, even though this required me to adjust my original expectations. I accepted Wednesday, her suggestion However, after all of this, I was later informed that the salon would not be taking me on as a client. This decision came after I had already attended the consultation, provided additional requested information, and adjusted my availability based on what had been discussed. This made the overall experience feel inconsistent, as the information I was given initially and during the consultation did not align with the final outcome. My main concern is not that a salon may decide not to take on a client, as I understand that capacity and suitability can be factors in any business. My concern is that the communication leading up to that decision was not clear or consistent, which resulted in me investing time, travel, and effort based on expectations that later changed. After I shared my experience, I received a response from the salon suggesting that my review that my review was harming their reputation and questioning my intent in leaving feedback publicly. I found this framing concerning, as my review was intended to describe my experience factually with the communication process, not to attack the salon or its staff personally. I believe clients should be able to share feedback about inconsistency in communication and expectations without that feedback being interpreted as an attempt to harm a business. Overall, the salon lacks professionalism, respect for clients time, and poor and disrespectful attitude towards clients hair types ands tyles.

These ladies were very professional, and actually made my hair look better than I thought possible!…read moreI also appreciated the relaxed vibe and the coffee. :)

This review is for Ben, who was so friendly and helpful to my friend and I when we walked in today…read more He gave us a lot of information which was so helpful and was extremely inviting and kind. This was our first time inside Saje at the Eaton Center Mall, and he was such a wonderful representation of the company and made us feel very welcome. While we didn't buy anything this time, we definitely want to come back in the future because of him. Thank you Ben and the other Saje employees working on Victoria Day! Wonderful customer service :)

I have been a loyal Saje customer for years. I've always enjoyed their products and the shopping…read moreexperiences I've had at multiple locations over the years. However, I decided to stop by the Eaton Centre's location on August 14th a little before noon, and quickly realized how unbearable it is to come here. While I continue to love the products (forever obsessed with Solace!), the blonde woman who spoke to me was incredibly obnoxious, pushy, and made the entire experience uncomfortable. It was very apparent to me that she has no genuine interest in the products she is selling, and is more concerned with making sure that I just by SOMETHING rather than nothing. I know this to be true, because I made a comment about their body butters not being that great early on in my visit, to which she agreed. After recognizing that her goal was to coerce me with malicious sales tactics into buying something I did not need, I decided to play a game and revisit the body butters by saying how much I loved one of them. She then went on and on for over ten minutes about how live changing they are. HUH? In addition to that, when I attempted to communicate what I was looking for, she instead decided to speak over me and offer me a pain cream. I told her I did not experience pain, but that I was looking for refills for other products I already have. Instead of being kind, compassionate, and engaged with me like staff has been in my other visits to Saje, she continued to berate me over this pain cream and how it was fine if I didn't actually have pain, because it feels "so good" that it's worth it regardless. I don't know how to encapsulate how disrespected, overwhelmed, and confused this experience has left me. As I said, I adore Saje. I've found their staff to be so kind and welcoming. I can tell that, at other stores, they actually CARE about what I'm saying. All this woman cared about was getting a quick buck. Saje, please reflect and examine what you stand for. I miss the Saje where I knew my wellness was cared about. This history is the only reason I am being generous with my rating here. If your goal is to scam your community into buying whatever so that your pockets get lined, definitely continue with the hiring trajectory you're on.