I got a bad cut before my vacation and rebook with the different location with a stylist that…read moredoesn't even work there anymore off their website and was told I have to wait 4 days for another appointment. After an hour and half on the bus

I love Chatters - I go to Meagan, she's wonderful!…read more They also offer a lot of products, have a rewards program & very decent prices!

has amazing hair supply's for all textures of hair! It's very limited in halifax to find the right…read moregel or containing treatment so it's a gem for sure

This is my go to hair store for all my hair needs. As I am a hair Braider, without P3 (Princess) I…read morewould be lost. oh and of course the workers there are the best. I always feel welcomed .

Love the vibe love the people love the work, knowledgeable, and I can get my hair done and my…read moreproduct on one place perfect

I have been to Chatters in Dartmouth a few times since the beginning of 2011 and have never had any…read moreproblems. Mallory listens too what I want and also gives me options of what to do. I like different hair looks and I get them. People always compliment me on my hair and it feels great. I find if you don't like something tell people they are based on customer satisfaction they cant learn if you don't tell them.

As we get older we have to accept the inevitable that we need assistance for medical concerns and…read moreit's never a fun trip often an embarrassing and re-traumatizing one and I can't say enough about the experience I had with Carolyn and Erin at the Home Health Care section of this Lawtons who made both my trips for medical necessities a pleasant and positive experience despite the trauma and upset for the medical supports. It makes such a difference when the people you're interacting with know their information and I learned so much from both of my visits-they are both coming from a nursing background and I'm sure that's what brought the different quality of care and concern for my medical experiences. Very empathic knowledgeable and supportive. I most definitely will be returning here from now on for all my medical needs. Persons with disabilities are treated like garbage on a regular basis so it's an absolute treat to be treated as a human being with dignity as both of them did. I did follow up with phone calls to their customer care team because the service was just that great

This review is for the Pharmacy at Westphal Lawtons…read more Your Chinese pharmacist is RUDE and could use some telephone etiquette. What a disappointment. i WONT be submitting any further prescriptions to your store. Prescriptions are not cheap but your manners sure are!

The staff is so incredible! Very knowledgeable about the products in the store and give great…read morequality honest advice and recommendations. The staff doesn't hover or act intrusive but are available when you need them or seem stumped and are happy to stay with you as much as possible to be as helpful as possible, time willing but are never too far if you require further assistance. The staff are kind, friendly and not pushy. If you're going into Sephora, you're not going to look around, you're there for a purpose and reason. That was a wonderful shopping experience, exactly as I've come to expect when I walk through the entrance and leave with my cute stripped bag or three and I of course will be back. I'm a customer but I always feel welcomed and comfortable in the store and with the staff. They actually all seem to enjoy working there as it shows in their customer service and sales approach. Thank you Halifax Shopping Centre Sephora location in Halifax, Nova Scotia. You're staff and store are always on my list to visit when I go to the mall. Huge happy customer hugs and I hope you all continue to keep that extra sparkle you have. It's my birthday month, I just turned 44 and as a loyal customer and loyalty points member, I happily left with my yearly birthday present from the company! Thank you, AA

Long story but helpful if you have time to read. I want to warn everyone…read more I have been Rouge for many years and happy with all of my purchases since until April 10, 2024. I placed an order online in total of $428 for delivery on April 7 at 1am. It said delivery by April 11. On April 7 at 6am, the very first thing I did after I woke up was I chatted with their customer to ask them hold off my package for 2 days while it's still in the warehouse or if they could switch to a pickup order because I would be on vacation with my family that I haven't met for 4 years until April 12. They said "No". They couldn't do anything to stop it. They kept suggesting me having someone to watch the package when I told them already I had no one nearby. They were absolutely a terrible listener. We lived in a townhouse by street and there is no safe spot to put the package at all. I don't know my neighbor or anyone nearby that I could ask to keep the package for me since we just moved there. They said only way I could do is to contact the carrier company myself once it's shipped to ask them to hold it. Okay, fine, once the package was shipped. Status " Awaiting for carrier pickup". It was by TForce Logistics, then I asked Sephora for TForce contact details but when I gave TForce a call, turned out it was TForce Freight which they never ever do delivery for Sephora and they said they have been called a lot from misunderstanding. I was just shocked!! Sephora doesn't know their own people! OMG!! I called again still got a wrong phone number. Anyway, I got TForce correct number eventually but this logistics company is Very bad. They don't know what they're doing. They couldn't pull up the tracking number that Sephora gave. When I asked if they would usually call receivers before delivery or not, they said they wouldn't know until they could pull up the tracking number. They have very low rate on Google. People have bad experience with them. However, Sephora choose to just use the cheapest carrier to save themselves and offer pain to their customers. I was on the phone with Sephora and TForce on my vacation back and forth for more than 4 hours and my request still didn't get done. I was very upset and worried and this matter literally ruined my good time with my family. Sephora third customer service that I called said TForce wouldn't be able to pull up the tracking number until they receive the package from Sephora. I called Sephora again and couldn't hold my tears because I was so worried that my package would get stolen while I was away. The last customer service I spoke with on that day asked me to choose if I wanted a refund or delaying they shipment. I said refund and I would return all the products to the store if it doesn't get lost because I just wanted to get done with this order. She asked me to call back when the status changes to "Delivered" and they would proceed the refund. On April 9 at 6pm, I noticed that the status had been changed to "Picked up by carrier". I thought, okay, now TForce should be able to pull up the tracking number and hold it for me. On April 10, I called Tforce again at 7am to hold it. They said they couldn't because it's already on the way. The only way they could do is to put a note for the driver to read and hold off. Sure enough, my package was delivered at my front door at 8:30am without any phone call from them. I called Sephora according to her instructions and it was picked up by a more senior customer service. I was devastated that they would not be responsible for any loss or stolen package. It's there, then it's there. And there would be no refund. She said no one would promise me that and it was just that they would try to delay the shipment. I tried to explain that I was offered for 2 solutions which was either refund or postponing the shipment. If I knew that there wouldn't be a refund, I would have picked postponing the shipment instead. I asked her if it's my fault and begged for empathy but her response was "Is there anything else I can do for you?". I was just in a Big Big shocked moment. Basically she said that I was lying. I challenge Sephora here to go listen to our conversation and tell me if that customer service used the word "try" or not. It was a FIRM solution she gave to me!! Before excusing someone or protecting your own people, look at yourself first. Everyone, there is no room from Sephora for emergencies or mistakes or changes once you place an order for delivery. I would like to tell my story to everyone at the loudest voice so that no one has to suffer like me. I will still shop at Sephora because I need Dr Dennis products otherwise i would say bye to Sephora forever. I tried my best to be responsible for my order but no help from Sephora at all. Heartless and poor communications within. Their free delivery is useless and very risky. I would never buy anything for delivery from Sephora ever again.

Had the best experience at this location with the help of Vee! Came in wanting some new hair…read moreproducts to help bring some life and volume to my hair and left feeling so amazing! Vee was so helpful and made me feel so comfortable and as if we have been friends for years, working in retail myself I have been able to distinguish basic customer service body language but they seemed super genuine and happy to help! definitely will be going back and looking for help from them!!

I have yet to have a positive experience at this Sephora location. My latest experience was after…read moreordering product online. I used the UD Razor sharp eyeliner once and was unhappy with the results. It flaked off in a matter of minutes. It is supposed to be long lasting water resistant. I decided to go to the store to return it and hoped to be directed to another product to try. I was not greeted as I entered the store. There were several employees on the floor and I walked to the counter where there was a customer making a purchase. I waited , an employee asked if I was being helped with the return. I said no. And she walked away After several minutes an employee opened another cash and asked how she could help. I explained the issue with the eyeliner, and I asked if she could suggest a replacement. She didn't seem very knowledgeable about the products, and even though I repeatedly told her that I wanted a liquid liner, she kept showing me pencils Liner. Finally another employee asked if we needed help. She suggested a liquid liner, but I needed a colour, not just black. Both said that there were no other liquid water resistant liner available In colours. I finally settled on a Stila liner. When I got home I looked at the sephora site and discovered that there were other options for what I wanted. Had the employees been more knowledgeable, I would have gotten a refund and ordered the item I really wanted online. I reached out to customer service and was told that I would be contacted by the manager of the store within 5-7 business days. It has been 2 weeks and have NOT heard word one !!!!

Maritime Beauty is a location that will sell wholesale to hairdressers with their license. Great…read morefriendly staff that are always ready and willing to help you. Located on Barrington street the is plenty of parking right out front. I love going here when the sales are on. They have many different product lines from Redken being the most popular to Bed Head to name some. On the esthetics's side they have OPI as the main polish of choice but have actually brought on a new line which I am not familiar with. All the tools of the trade to get you started with manicures and pedicure's do not want to mention prices as this is wholesale and everyone would know the mark up on these products. All I can say is thank goodness I maintained my license.

Maritime Beauty Supply has been a life saver for me. They carry all the brands I like and it has a…read morefriendly staff that will assist you, no problem. You can only go here if you have a license (hairdresser). I like the fact they carry Aveda products as well (makeup). I always like the lip liner they have. You can pretty much get everything here.