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    Salmon Catcher Fishing Charters

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm

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    4 years ago

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    City Cruises

    City Cruises

    (74 reviews)

    Harbourfront

    We booked a boat tour of Lake Ontario with City Cruises with our city pass. I recommended getting…read morethere early so you can be first in line to get on the boat and subsequently first to go upstairs and get first dibs on seats. They have snacks and drinks for sale and you're able to move around the boat while it's in motion to look at everything. Our guide narrating everything was HILARIOUS, just absolutely hysterical. He had a very dry and witty sense of humor and was incredibly funny. I was laughing the whole time. He was under appreciated by his audience and I think that may have been to the speakers not being the clearest but I just stood up and moved closer to them.

    WORST CUSTOMER SERVICE…read more I spent over $400 on 16 tickets for the Sunset Cruise for my birthday on September 27, 2025. We never made it because Toronto was completely gridlocked from the Messi event. I called and was told by one of the operators that I would be able to use the tickets another time, so I wasn't worried. When I actually tried to rebook, nobody answered the phone. After calling over and over, I was forced to use their texting service. Suddenly, I was told my tickets couldn't be used, I couldn't get a refund, and they wouldn't offer any credit or compensation. Instead, they told me to contact travel insurance. I'm from Northern Ontario. Why would I buy travel insurance for a day trip within my own province? Keeping over $400 for tickets that were never used and refusing to work with a customer in any way is terrible business. The complete lack of communication, impossible customer service, and unwillingness to stand behind what your staff told me is unacceptable. I won't be booking with this company again, and I wouldn't recommend anyone else does either.

    Escape to Charters - Check out all those  SMILING FACES !! Evonne Bogoria Birthday Party !!!

    Escape to Charters

    (12 reviews)

    Horrible, dishonest people had my event on May 5, 2019, for my brother's PROPOSAL, very…read moredisorganized and captain wife "LISA" refused to let him dock the boat where we wanted in the water until we paid the remaining balance !!!! Once everyone got off the boat I asked for a receipt and he stated: "he forgot his book at him but will give me an invoice on Monday". As Monday rolled around he emailed me following details "Amount: ***" thanks for having your event on his boat. I told him this is not a receipt as it has no information its simply an email with my amount and he replied saying this is the best HE COULD DO AND STOPPED PICKING UP MY PHONE!!!! he stated he cannot provide HST # for his company (even though I paid HST) BECAUSE HE DOES NOT DO IT FOR SMALL PEOPLE AND tried to change the topic by asking "did you have fun" that's all that matters money shouldn't matter. LASTLY, he had said I could have my own coke bottles on the boat and when we were in the boat I noticed they were missing, this was because the staff had taken my bottles and put them behind the bar and when I told them I already spoke to the captain, captain wife wanted to clarify and when she asked him infront of me he denied that HE HAD SAID THAT TO ME! VERY VERY VERY STRESSFUL !!!!! DO NOT RECOMMEND, I rather paid extra for more professional service !!!!

    I will not be using this company again! They messed up on our booking, the main lady was very rude…read moreand inhospitable, the music was a radio station (yet they boasted that they would have great music), dinner was 1.5 hours late and served at 9 vs 7:30pm. All guests were anxious and hungry. Due to the delay in dinner we never got an opportunity to really enjoy any dancing as the while night we were waiting on food. We were not given any updates on that situation and even went back to the dock to the confusion of all guests to pick up the late dinner. A little courteous update would have been appreciated. I was pressed to give a tip upfront!! Rude! Tips are to be earned, and they were very undeserving of a generous tip. The boat was dirty from top to bottom and the food was mediocre. Overall I would give it a 2/10 and will not be recommending this company to anyone.

    Salmon Catcher Fishing Charters - fishing - Updated September 2026

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