I originally rated this business 4 stars a few years ago, but unfortunately my experience this time…read morewas drastically different. My hair was burned, and the cut was honestly atrocious. I reached out to the salon to let them know what happened. I was not asking for a free cut, a refund, or anything beyond basic professionalism. My message was read, and I never received any response. That lack of acknowledgment or respect as a client was just as disappointing as the service itself. Mistakes happen, but how a business handles them matters. In this case, the complete silence spoke volumes and ultimately led me to update my review. Hair damage takes time, money, and effort to repair, and it is not something clients should be left to deal with alone after trusting a professional. A simple response, an acknowledgment, an apology, or even a conversation would have gone a long way. Instead, I was left feeling dismissed and unheard. I do not take leaving negative reviews lightly, but future clients deserve an honest account of my experience so they can make an informed decision.

I see JoyLynn at Salon Couture and have been so happy with her service! I'm a low-maintenance gal,…read moreand she never makes me feel inadequate or self-conscious. Her cuts and styling always feel great. My girls enjoy going to her as well! The location is easy to access right off 71, with good parking and a cute, cozy waiting area. Highly recommend JoyLynn!

I normally do not write reviews but this was just bad. My angle of my face or even picture request…read morewasn't even considered. It went from dry cut to, flattened to my face and then proceeded to cut straight across. I came out looking like Tommy boy with a bowl on my head and cut straight across. I do not recommend this place for thick and or wanting even plain layers. Run!

I decided to give Salon Muse a try after Yelp invited them to one of our events. I will say, with…read morethe virus going around, I made my research to make sure they were following all recommended safety protocols and they exceeded my expectations! To begin with, there is no waiting inside the salon. You have to stay in your car and call them and they will tell you when to come in so we already started on the right foot! The first thing you will need to do is use sanitizer when you walk in and put on your face mask. Everyone inside was wearing a mask so it felt even more comforting. Additionally, the stylists have their chairs set 6 feet apart to follow social distancing. Everything from the chair to the hair washing stations are sanitizer after each person is done. Kenzie Turk was my stylist and she was awesome! Great conversation without it being too much and she recommended some products but wasn't pushy like some other places! I will definitely come back!

Taylor does an amazing job throughout every step of my haircut. Her consultation and communication…read morebefore we started my haircut helped customize exactly what I wanted. She explained the products she used to style and finish out with a beautiful finished blowout. And went out he way to finish my style with a big barrel curing iron that gave my hair soft waves and I learned a new technique with the curling iron she used. I have received many positive compliments from friends and family. I'm so grateful she was able to squeeze me in the day I messaged her for a haircut spot. Thanks again to Taylor and all the friendly staff for making my first haircut experience comfortable and friendly.

Avoid this salon. I brought in clear inspiration photos and gave them multiple opportunities to fix…read moremy hair, but I still left with a result that looked nothing like what I requested. The first photo is what I asked for. The second is what I actually left with. When I called to discuss it, I was told, "We're not the salon for you," instead of being offered a solution. I asked to speak with the owner, who immediately said he didn't care to see the photos and doesn't give refunds. He was rude, dismissive, and showed no interest in making the situation right. A salon's true character shows when something doesn't go as planned. Instead of standing behind their work, they dismissed me as a customer. I wasted my time, my money, and now have to pay another salon to correct their work. Hopefully this review saves someone else the time, money, and disappointment that I experienced.

Since they recently raised their price from $20 to $30 for a senior cut I will no longer go here…read morefor my haircut. I think a $10 raise is unreasonable. Especially since other local shops are still $20.

Excellent Barber shop! I went to a young man named Corbin and he did an excellent job! I recently…read moreunderwent brain surgery, and the surgeon took off a significant chunk of my hair. Obviously, this was a difficult experience. The young man did a superb job at covering my scar. I needed most of my hair taken off to match what the surgeon removed, and he was very good at checking in with me that I was happy with each and every step of the cut. He was able to cover most of my scar even though it's while large, and he took his time. I would definitely suggest for anyone looking for someone who is passionate and hardworking. I typically wear a wig full time, and I asked for a cut to go under it perfectly. Now, my wig that I wear full time looks better than ever and I'm comfortable at home. Extra big thank you again to Corbin and the other employees

I had an appointment for a wedding hair and makeup trial before my engagement pictures and Katie…read moretexted me the week before to tell me she had to cancel it. I agreed to let her coworker, Emily, take the appointment instead. Not only did Katie never apologize to me, she showed up at the time of my appointment, ignored me, and proceeded to color someone else's hair. When Emily finished, I found out she doesn't do makeup, although I was expecting her to because Katie told me she could, and Katie refused to do it because she was taking care of another customer DURING MY ORIGINAL APPOINTMENT TIME. Extremely rude and disrespectful. Emily did a great job though.

Beautiful salon filled with wonderful woman! Love Tangles! They are all very welcoming and…read moreaccommodating

I stopped in early on Friday morning. The staff was wearing masks. There was only a 5 minute wait…read more The staff was friendly and nice. I wasn't a huge fan of the angle of my bangs.

I did not receive a good haircut. But the experience was made worse by the attitude of the other…read morestylists when I returned to see if someone could assist in fixing it.