This is the best place I've been to for my hair. I have thin, fine hair and I'm used to it looking…read morelike I haven't washed it in a while. I got a haircut from someone that really was prepared to do a different cut for me without being pushy. She showed me photos, and also explained that since my hair is thinner, it won't be exactly like the pictures. I was so thrilled to see the process and of course the final look. Definitely a new customer!

I am extremely frustrated and disappointed with my experience at Mirabella after years of positive…read moreexperiences with this salon. I booked a full highlight and haircut for noon, and on the morning of my appointment, my stylist asked if I could move to 2 PM to better accommodate her schedule. I agreed. After processing my highlights, my hair was washed and toned. My hair is very fine, but I have a lot of it, and it tangles easily. She then spent nearly an hour detangling my wet hair with an extremely fine-toothed comb, which I have never experienced a stylist using to detangle wet hair. At no point was I told I would be charged an additional fee for this or that the time spent detangling meant there would no longer be enough time to complete my haircut. After about 2.5 hours, my appointment was abruptly ended because the next client was waiting. I was sent home with my hair soaking wet and uncut and told I would have to come back another day to finish the service I had originally booked. I was then charged $225: $140 for highlights, $25 for additional product, $25 for toner, and an unexpected $35 "detangling fee" that was never discussed with me beforehand. I called the salon twice afterward because I was so frustrated with how this was handled. My stylist later explained that she couldn't finish my appointment because she had already pushed her next client back 30 minutes. I found that particularly frustrating considering I had moved my own appointment by two hours that same day specifically to accommodate her schedule. I understand that appointments can run long and additional product can cost more. What I don't find acceptable is adding an undisclosed fee and ending a booked highlight-and-cut appointment without completing the cut or even drying my hair because the next client was waiting. I was offered another appointment to come back for the haircut, but after this experience, I have no desire to return.

I've struggled for years with finding a salon & stylist in the Lansing/ Okemos area that I want to…read morestick with until yesterday! The reception staff is so patient and helpful, and they were so welcoming when I walked through the door. I had two apppintments with Amanda, once for a free consultation to discuss exactly what I was looking to have done and then the big appointment to cut and color my hair. Amanda was INCREDIBLE! She was so fun and bubbly and personable. The vibes and energy were there from the jump and it ended up being on of if not the best & most fun hair appointments I've ever had. She worked with me to achieve the goal I had for my hair, and was able to pull it off while maintaining the health and integrity of my hair. Not only was the quality of service immaculate, but the cost at the end of the appointment was only a few dollars higher than what she had quoted me at the consultation and still PERFECTLY within my beauty budget! Amanda absolutely gained a new regular and I can't wait to go back for touch-ups.

I have been going to Capellini for two years. My haircuts are easy to keep looking good until my…read morenext haircut. Stefaney had her appointments timed so that you don't have to wait for more than five minutes. My hair always looks nice! Stefaney is quite busy, so you need to schedule a few weeks before you need to get your hair cut and/or colored a few weeks. SR

Very unhappy with Douglas j salon. They have steadily lost their way since the founding father has…read morepassed. Since then, their managerial skills have declined considerably. Unannounced they decided to no longer purchase Aveda color. Their colorists were not advised about this nor did they have an explanation for the colorist to give to the client. What do you do when you sit down for a hair color and the colorist changes the product you love? You have no choice right then and there. I am not happy at all with the results, sure they will offer to fix it. Who wants to spend another 2 hrs at the salon. A phone call to warn me would have avoided my INTENSE dislike with how this was handled. I will find a better salon that treats their customers with respect. It is totally unprofessional to be treated like this without a call to give me an option to change my hair color treatment before I actually came in for my appointment.

LOTS of $ for a weak perm that fell out, was stringy and straight and not as nice as the waves I…read morealready had. Broken chunks prevented a report so they corrected by a layered cut but it's a straight mess after a while and I have to go in with a curling iron here and there. Was left the first day with a to. If stringy ends, witchy. People are nice.

Deanna does a great job.. especially on short cuts . I highly recommend Blades. You won't regret…read moreit ..

Deanna was great! She scheduled my haircut for the day after I called and was very personable and…read moreprofessional. I'll be back!

I'm notoriously bad about getting my hair cut and colored on a regular basis, so when I do make it…read moreto the salon, things are typically looking a little rough. Ellie is my go-to stylist at The Head Room, and she is a miracle worker. She is always open to any ideas I have for styling and has great suggestions for how to keep my look fresh while still accommodating for my slacker ways when it comes to touching up my roots, etc. She is very skilled and personable, and I just adore her. I've also brought my young daughter to The Head Room for haircuts with Jamie and Andrea. They both did fantastic work and were very sweet and patient--I imagine preschoolers are typically not stylists' favorite clients, but you wouldn't know it based on our appointments. I feel pricing at the salon is reasonable, on par with what you'll be charged at other similar salons in the area. The only issues I've ever had at the salon, as other reviewers have mentioned, are with booking appointments. It can very challenging to get an appointment for color within a few weeks of calling, so it's necessary to plan ahead quite a bit (not my strong suit). I had one incident where I actually remembered to book my next color and cut at the front desk immediately following an appointment. When I showed up for the next appointment a couple months later, the salon had no record of it. I had the appointment card from the front desk and everything, but there was really nothing that could be done at the time so it was a wasted trip. They were very apologetic and helpful about making a time to squeeze me in the next week, but it was a frustrating experience. Not enough to keep me away but worth mentioning. Overall, a great salon that I highly recommend. Just keep in mind that appointments (especially for color) may need to be booked out a few weeks in advance and if you don't receive a reminder call for your upcoming appointment, it'd be good to contact the salon and confirm your booking before making the trip over.

I saw Nadia on a whim & desperate for a hair cut. Her service was beyond my expectations she was so…read moreattentive and knowledgeable. I will be going back to her!

I wanted to transition my summer highlights to a light caramel brown color and Melissa did just…read morethat!!! I know for most girls it is hard to switch from a old hairstylist to a new hairstylist but sometimes you have to go with your gut instinct. I would highly suggest to come to this hair salon because I will most definitely be coming back!

Paige did a wonderful job on my perm and cut. She was very pleasant to work with. She was new to…read morethe business and a little nervous but showed what she was taught and her skills right away.

As an MSU student, I appreciated the proximity of the salon to campus and the reasonable prices…read more Anna is a very personable, funny stylist who I enjoy chatting with throughout the appointment: she listens to my inputs, and I am always confident she will deliver excellent results. For scheduling, she is flexible and open; in rare instances when she is not immediately available, Anna is fantastic about communicating openings in the next day or so. Also, the salon often runs a college student discount, which I love! Nothing but positives to say about my Urban Roots experience!

Very friendly service and great haircuts! Anna's always very nice and cares about her customersread more

Great clips, Edgewood Town Center Lilly…read moreWas a tremendous person I felt was did an amazing job on my I highly recommend this individual to cut my hair over and over She took her time and did an amazing job Thank you

It's easy to get an appointment. The haircuts are done within minutes. The prices have gone up…read more There are better options if you are willing to pay a little more.

Erica did a fantastic job with my highlights and haircut! Great call on adding the low lights! I…read morelove it!! Thanks Erica!!

Kathy and Minh are not only personable and competent, they are also iincredible hair and nails…read moreexperts!

Did hair & makeup for my daughters senior photo shoot. Amazing work!!! Hair was perfect and makeup…read moremade my daughter look like herself, but even more beautiful. She accentuated all my daughters features in a beautiful and natural way. Also, fun & engaging personality, we enjoyed our time. Very highly recommend!!!

From the owner: I’m a full service licensed hair stylist specializing in cuts, color and bridal services! I love…read morehelping my clients feel their most beautiful!