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Salon Anew

3.9 (18 reviews)
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Services - Salon Anew

Haircut

Nail fill-in

Toe nail fill-in

15 More Services

Hand nail fill-in

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

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Notice the jagged cuts and dark roots
Elaine M.

Beware of stylist Kristina Oswalt, she literally destroyed my long blond hair! I tried this salon because it was close to my home and because Kristina was listed as a color specialist in 6 different lines. Because I have very thick, course hair that has been processed blonde my whole adult life, I needed someone that was truly a color specialist. I moved from California to Loudon, TN last summer and had held off finding a stylist in my area because I was so nervous. I had my stylist in Cali send me the EXACT formulas she used on my hair for both color and toner. When I sat down with Kristina I was very clear with her on wanting to be bright blonde again and told her of my concern that I would end up with a color band from my dark root grow out. She assured me she knew what she was doing and she knew exactly what my stylist was telling her. We all agreed I needed a very tight foil weave and so I sat there for the next 4 hours. As a side note, the salon has all the mirrors hung so high that you can't see yourself when you are sitting down so you have no idea what you look like as the process is going on (I could literally only see the top of my head) During the 4 hours, I repeatedly asked questions and voiced my concern about a color band as I could see she was not pulling the color through on any of the foils. When I got to the bowl to be rinsed and washed, I realized she wasn't toning my hair. She stated the color looked perfect and I didn't need toning (I have ALWAYS needed toning or the color gets brassy and orange). At this point I was becoming very nervous but again, I couldn't see anything from the mirror as she started drying me. Once she was done drying, it was time for the cut. I had a few layers in my hair and asked her to clean everything up. She proceeded to grab a razor and started butchering my hair! I have thick course hair and a razor is the last thing she should have been using. I was getting so nervous at this point but again, I couldn't see anything! She finally stepped back, accessed what she did and actually called another stylist over to try and "fix" my hair!! The stylist attempted to even it out but it was hopeless at that point. When I stood up, I about died... My color was an absolute mess with orange brassy spots throughout, a massive color band from my root grow out and you literally couldn't tell I just had my hair done my roots were still so dark overall. Then I tilted my head to the side and saw the jagged cuts everywhere. Kristina was quiet and when I told her it needed a lot of work, she said I could come back Friday and she would fix it! This was after 4 hours of her ruining my hair and she wanted me to come back and pay her again to try and fix it! Kristina walked to the back and never came up to the front desk where I was paying. I begrudgingly paid and left. I immediately FaceTimed my stylist in California and she was shocked at what she saw. I was so devastated but at this point, I desperately needed my hair fixed so I booked a last minute ticket to Cali. She assessed the damage and said she needed to cut my hair off. I went from mid back length hair to an extreme short cut because of the crazy cuts she made everywhere. The color correction took hours and I still need to go back for more my hair was so destroyed. I tried holding off writing my review until the owner addressed me but unfortunately, that never happened. Being a new customer, I did receive an email, supposedly from the owners personal account requesting feedback, but when I sent her a very detailed account of what happened with pictures, she never personally responded and had her front desk person call me instead. She stated they were refunding my money but with absolutely no acknowledgment of what happened or even an apology. As a small business owner myself, I was shocked that she didn't take the time to respond. What is worse is that the stylist, Kristina Oswalt, still works there! She is still proudly displayed on their website as a "color specialist". A truly horrifying experience!!

New Villagers Tim & Lois Trader

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4 years ago

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2 days ago

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3 months ago

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11 months ago

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2 years ago

Very professional salon and Madison does a great job. The salon is clean and everyone is friendly

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4 years ago

Love the haircut I get from Misty. She is patient and always does a good job on my difficult hair which is short and stubborn

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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4 years ago

Misty did a great job with my color and highlights. She is always patient and very nice. She also is the best at eyebrow waxing.

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5 years ago

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6 years ago

I found the perfect salon and Vickie the owner. Short style and color perfect. A big city salon nestled in a small suburb. 5*****

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6 years ago

This place is great. The workers here are very friendly. I like to get my eyebrows done here. Thanks, Vickie.

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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Review Highlights - Salon Anew

I get a haircut and highlights from Misty, and have gone to her for over a year now.

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People searched for Hair Salons 766 times last month within 15 miles of this business.

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Salon Anew - hair - Updated May 2026

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