I have called twice now to book appointments as gifts for my mother, and both of us have had just…read morewonderful experiences with Revamp. I live in Los Angeles but am originally from Wooster, and my parents still reside there. Kara was so kind & helpful, and made the process so smooth both times. She took my payment over the phone and kept the gift certificate at the front desk so that my Mom could call, schedule, and come in to redeem at her convenience. They also have two online purchasing options that I didn't go with as calling and coming in was easier for my mother. She raved about the salon and her therapist Nikki; and since they offer so many services that are so convenient to book it's really simplified gift-giving from across the country for me!

SometimesI need a place to unwind . This is pretty much a full serviced Salon, I say that because…read moreso far all I have had done is my nails. I go to Taylor and she isn't always busy talking to other people about things that have nothing to do with my visit. The concept of in and out, no connection isn't a restful relaxing, take my mind off of mundane things atmostsphere. I can get that at any walk in or Supercuts, I mention that because the original owners of Supercuts were patients of mine and that isn't how they wanted treated. At Revamp I get the feeling every customer is focused on until they walk out the door. Some people love the disconnected service, but if I am going to pay $50-60 dollars for service then I want that service attention. I love going to Revamp and intend to try many of their other services especially the massage and facials.

I legit love Tracie and the work she does! My first appointment was an eyebrow wax and I booked my…read morehair cut/style based off of that! She's always welcoming and listens to what you want and advises when asked. Her schedule is also very accommodating; I really like that I can schedule online.

Tracie is always up for whatever challenge I throw at her! Every time my hair comes out amazing!…read moreAnd to top it off she is always patient in telling me how to recreate the look! You cant ask for better!

Friendly , fast , and affordable…read more.. I love how they do my acrylic sets and fills Best hours of operation of any nail spa around

I went in for a fill and everything was going good. My nail tech was very nice. But when she…read morestarted to paint my nails she didn't put a base coat on. Towards the end she had cut some of my cuticle skin off but she didn't cut it off all the way so I just had cuticle skin hanging off my fingers. Literally. I figured she would eventually cut it off at the end or something but I had to ask her to cut it off. She made me bleed on two fingers while she was cutting my cuticles off. My nails are also very bumpy and have hair stuck underneath the polish.

Had someone compliment my beard the other day. Said it looked great and asked if I maintained it…read more Replied I can't take credit. Hannah at Bespoke took care of me. No way I could do that. She said next time I see Hannah tell her Dani (Danielle) said she did a great job.

I recently had my hair done at the salon, and I have to say I was really dissatisfied. I'm not one…read moreto write bad reviews about anything, but I wanted to save someone the heartache of coming in and having your hair completely turn out not anything what you were told and promised it would be. After showing pictures and going over it several times, the person that did my hair acted like they didn't care at all they completely got it wrong! She was very unprofessional. Most of the time I was there, she was talking to other stylists about her personal life and how she was so tired because she did some type of race and that she wished she hadn't had to work that day, when she realized that she made a complete mess of my hair, she continued to act like it was fine and that in a few weeks I would like it . When I told her I did not like it at all, she just started making excuses. I would never recommend the salon , and I honestly think that they really don't care about their customers or losing them . I left there completely unsatisfied and was charged full price. when they admitted that they completely got it wrong. . After I just really wanted to get out of there. I had to go to another salon the next day to have it fixed. I was never contacted again. They never apologized and they made it a point to tell me that they would be in communications with me to set up another appointment to help fix the problem that they made, because they couldn't finish it because they didn't have the time that day. I really think that it was poor customer service. I am just glad that I was able to find a salon that was able to help me and fix the problem that they made.