Called twice no answer. So I drove to their store…read more They told me they don't accept new customers.

My stylist retired and I had searched for someone who gives good very short female cuts…read more Thea does an excellent job everytime. Now I travel from PA for a haircut- worth it :)

I was growing out a short haircut and needing some help...booked last minute appointment and got…read moreMatt. I told him I was feeling like going "mullety" (my hair was just growing too big outward from my head, needed to lose some bulk not length) and he was all in! Got a great haircut from a great hairstylist in a great place - loved the whole experience. I will definitely go back. Highly recommend Matt and Bang, Cut and Color!

Really welcoming salon, and reasonably priced. I had a great experience getting my hair cut here!read more

I've only had standard haircuts at Bei Capelli and I've had very positive experiences each time…read more Brittany (Level 5) has consistently given me excellent layering that I can effortlessly style. Also, I once had a haircut done by Kaitlyn and I can easily say she gave me the best hair washing experience I've ever had to the point I'm considering just booking her on random occasions when I need a deep clean wash. The space is beautifully decorated and I like the lounge area (there's one downstairs and upstairs). You can enjoy coffee, tea, sparkling water and a granola bar while you wait for your appointment. Have never had an issues with the front desk, they've always been polite and kind to me!

Love Bei Capelli! The atmosphere is great and beautifully…read moredecorated. Lela always does an amazing job with my haircut and goes above and beyond every time.

I also would like to thank the family of commenters who took time to speak the truth! I have thick,…read morekind-of coarse hair that tends to grow upwards and out, and Linda knows exactly how to cut it - excuse me - sculpt it. I prefer a traditional men's cut, nothing fancy, and Linda makes it look exceptional. She is a true artist and is there for YOU, this is not some woman "doing her job." After my first cut two years ago I was so thrilled and confident with my new 'do that I had to phone my mother (I'm 35, so what). Now they wish each other pleasantries when cut time rolls around. Linda, and the family of reviewers, thank you for helping me find the haircut I've always wanted. I never knew that my type of hair could be tamed and look so good!

I thought I was going to to spend the rest of my life either tying my hair up or spending time…read morestyling it with heat tools to make it presentable. Linda changed all of that a few years ago with a fantastic cut which let me return to the wash and shake dry days of my youth. It is no exaggeration to say that she gave my hair back to me: my formerly dry and heat-damaged hair is now soft and healthy again. And if that were not enough, the second floor salon overlooking Congress Square Park and Linda's company are both a pleasure to experience. You may have to wait a little bit to get an appointment, but it is 100% worth it!

Sally is an absolutely incredible person and hairstylist. And she definitely knows my hair better…read morethan I do! I have gone to her over the past eight years and I always leave happy and confident! I would never go to another person. Additionally, after a lot of hard work, she opened up her own place and it is an absolute oasis. It is a beautiful space filled with beautiful plants, and art. And she even has seltzer or coffee in non covid times. I have and will continue to recommend her to all my friends and family!

This is just a fantastic hair salon! I always get a great cut here, the owners/stylists are…read moreincredibly nice and the salon is beautiful. A wonderful new business in Portland Maine

True to all of the reviews I had read, Robin knows hair, and is willing to share her knowledge via…read moreher assessment of my hair situation (normal thinning for a 72 year old, no bald spots!), and try these things to manage that very strong cowlick! All relayed with extreme kindness and patience. Thank you, Robin! See you in March to maintain my new style!

Amazing customer service! I had a hair emergency and Robin helped me so much. Such great advice and…read moreso kind!

I know this is long- so here's the synopsis for those in a hurry. DO NOT GO TO HEAD GAMES FOR NAIL…read moreSERVICES! The situation: I was psyched to find an opening for a semi- last minute mani/pedi on a dreary Tuesday afternoon. I thought it was odd that I'd been asked for a $25 deposit when I made the appointment over the phone, but this was the last service I needed to book for my self-care day after an exhausting, heartbreaking personal matter, so I complied. As I waited in the small seating area, I had a sense of foreboding. At check in, I was offered water, coffee or tea, but there was no warmth. It didn't feel welcoming. A couple moments later I was greeted by the nail tech and taken back to a room with two manicure tables on the right and to the left, a long couch with pillows and several foot basins. During my pedicure, the nail tech and I sat in silence, with only a Spotify station of bland piano music in the background; if I had to guess I'd say it was movie theme songs. Not exactly my cuppa tea. The nail tech, who never told me her name, would occasionally ask me a question but they were few and far between, making our time together rather awkward. So I either looked at my phone or stared at the blank wall behind her. The pedi itself was okay, except the massage part (my favorite!) There was no real effort put into it at all. After 45 minutes of awkward silence, I seriously considered telling her not to bother with the manicure, but against my better judgement, I stuck around. To make a long story a bit shorter, she had to touch up my toe nails because she had me put the pedi slippers on after my nails were painted. Then she had to re-do my nail polish because she told me they were dry and when I went to put my socks and boots back on, they were immediately destroyed. The nail polish was AWFUL. It was a goopy, sticky mess. I had to choose a whole new color because the first one was quite obviously past its prime. To make matters worse, the manicure itself was sub par. No soaking, no pushing back of cuticles, she used this cuticle softening cream and just cut back a few random pieces of dead skin. I got no lotion and no massage (again- my favorite!!!!!) Two and a half hours and $85 later ( not including tip,) I walked out of the salon in a pretty bad mood. Ten minutes later, I arrived at my next destination to find that my fingernails had a white film around them, were not dry, and were messed up AGAIN. I immediately called the salon and told them I couldn't come back now because the tech had already done my nails twice and I had a prior engagement, but wanted my nails te-painted. This is where I became furious. She says- "Ugh, we need to get new nail polish, it's nothing she (the nail tech) did." First of all- I never said the nail tech did anything wrong. I said she had to paint my nails twice. Secondly- if your nail polish is so bad, get new polish or just don't offer nail services. Lastly- no apology? Are you kidding me??? Bad. All very bad. To top it off, when I assumed my repaint would be at no charge, she hesitates, at which point I finally lose my patience and remind her that I just spent $85. And then she concedes. Still no apology. After hanging up, I immediately go into the bathroom and pull of my socks and shoes. After over an hour of manicure, my toes were apparently, still wet and the paint was a mess. Over the next few days, every time I looked down at my nails, I became angry all over again. I realized I couldn't return for my repaint because I wouldn't be able to keep my composure. So I canceled my appointment the Friday before. I will not return. I will tell my salon, who recommended I go there, to stop recommending them, and I, in turn will not recommend my family or friends. I should've taken my husband's advice- "Don't go to a place called Head Games to get your nails done."

In the beginning of 2020 Head Games Salon was running a $95 promotion where you receive five…read moreservices. Due to Covid they temporarily closed. I tried to schedule a hair appointment in July as one out of the five services and was told they aren't honoring that promotion due to covid and to try scheduling the following month. So, I waited a month and called in August to schedule a hair appointment and was told the promotion has changed from five services to three. (Not ok to changed a promotion once purchase has been made.) I was also told I had to get the three services by the end of August. Decided to not ask for a refund since $95 for three services is still a good deal. I made my hair appointment and was supposed to get a partial highlight and cut as one of the three services. They notified me that they couldn't blow dry hair due to Covid but when I arrived a customer was LITERALLY getting their hair blow dried. My hairdresser was very nice but unfortunately my highlights were not noticeable at all. I was also charged an Audi tonal $50. I left with wet hair and blew out my hair once I got home and was unhappy with the highlights. I have NEVER called to ask for highlights redone but with all the scheduling issues, wet hair, and extra charge, I decided to call and ask for it corrected. I was also told that they would ask why I was charged the $50. The same hairdresser fixed my highlights and they look great. I asked for a manager's contact to get the $50 put back on my card and was given an email address. I have yet to receive an email back and I've called/texted the salon several times but no response. They owe me $50 for a charge they should've never made. Overall this has been the worst experience I've had at a salon. I would not recommend anyone to go here. I hope you read this and stay away!