Would not at all recommend for bridal hair and make up. A "new girl" scheduled all my appointments…read moreonly to have the first hair appointment time way to short. Then they scheduled my makeup with someone who didn't even work there anymore. So instead, since they didn't have a makeup lady available, they put my make up with the hair lady who expressively told me she did not do well nor liked doing anything but extremely basic makeup not bridal makeup. Lastly, I paid in full the day of set up and now they insist I only paid the deposit, which since it was paid in cash can not show proof. Very disappointing when this happens to a bride for her big day.

I was traveling for work and found myself with a last minute evening to myself. The girls were…read morewonderful on the phone and worked me in for a fantastic treat. Lacey did my mani-pedi and was absolutely sweet and wonderful to work with, even adjusted her sails when I had an unexpected conference call. My nails look fabulous for our holiday party! Dawn did my hot stone massage and i would be lying if I said that it wasn't the best massage I've ever had. She used just the right amount of pressure and identified and worked on my trouble areas. All of the girls at the front desk upon my arrival and departure were also fantastic and I LOVE that they carry Zum products! Thank you all for a wonderfully relaxing evening--I will be back the next time I'm in town!

Let's talk about tact, shall we?…read more As I was in the front lobby waiting for my massage appointment, the owner Sase looked right at me, walked right past me and didn't acknowledge my presence whatsoever while she began working on something at the computer behind the counter. Not even a smile or a hello. Stellar service, wow. To make matters even worse, not only was I completely ignored like I was some sort of inconvenience at this "day spa," but I also heard a BARKING DOG and a child wanting something from his mother (who was working, I assume) coming from the basement (which was adjacent to the waiting room/lobby). Never going back! Even if they paid me to come back, I'd pass!

Don't let the buildings exterior fool you....once you step inside you'll be transformed to a place…read moreof peace and relaxation! Super friendly staff...amazing massage...just an overall great experience!! Thanks for an amazing and relaxing experience while visiting Hays!

Every time except the last 2 times we went to Rock Haven, the experience was amazing. The last two…read moretimes were unbelievably disappointing! First with the snacks, which used to consist of an assortment of fruits, cheeses and crackers. The last 2 times they were a snack pack bag, like the one you put in your kid's backpack. Chips Ahoy, pretzels and chips etc.... Then when we got up to the hot tub you are given a bottle of "supposed to be " chilled champagne. The last two times they champagne varied from tepid to hot! The champagne contained ZERO ice! A kids snack pack snack and hot champagne does not a luxury experience make!

If you need a place that will uphold a positive body image, pamper you and provide top notch spa…read moreexperience make a reservation now. I am a plus sized man who had never been to spa let alone planned to do a full spa experience which included a wrap, pedicure and facial. Five hours of nurturing professional attention to MY needs to relax and feel a little more human after a stress filled year. My spouse and I are already planning our next excursion to this center of spa perfection. Again if you can find the time and resources to make the trip to this oasis just off the beaten path. And treat the staff well they work hard to make everyone feel comfortable in their own skin.

I've only had one facial in my life before this and honestly didn't understand what the big deal…read morewas. Yesterday completely changed that for me! The space is beautiful and relaxing. It smells amazing, lots of attention to detail. Caidyn did my facial and was so detail-oriented and thoughtful in everything she did. The products were amazing, the facial steam was incredible, and the shoulder and head massage between treatments made the whole experience next-level relaxing. I hadn't been to this spa before but I am looking forward to trying other services! I didn't realize how much my skin needed that kind of care. It felt so refreshed and healthy afterward. I will absolutely be back and am already looking forward to my next one!

Had Daityn for my experience and she was not good at all. She was super cold, not friendly, and…read moreseemed like an awful person to be around outside of work. She was not good at small talk and anytime I was talking about a hobby or interest of mine she seemed disgusted or annoyed that I was talking. If this is the type of staff they are hiring, I don't want to see what the others are like.

Hairdresser told me she had some experience cutting curly/wavy hair on the phone. Then continued to…read moregive me a horrible haircut. The hair is not cut evenly, I realized when I got home. Layers are supposed to blend in. The layers she gave me look like an upside down V from the back. I asked for side swept bangs but I got raggedy looking choppy clumps of hair in the front. Haircut was done haphazardly. I think in a client-oriented job, it's important to have the skill to know if someone wants to continue talking or not. She kept asking personal questions. You will still be tipped as long as you do a good job. Idk why I tipped her 30% tbh. If you don't know how to do something just say it. Now I have to grow my hair out for months. I regret going to this salon. I had stopped going to a hairdresser for this exact reason. I will not return at this salon. Ever. Learned my lesson. I only went here bc of a good experience I had with a different stylist in the past. She doesn't work here anymore.

Bruce is an old-school master barber... only problem is he only works one day a eeek (Saturdays)…read moreand can be tough to get on his schedule.

Talk about a great haircut and a good experience. Old town homey feel. Super friendly barbers…read more Great straight razor neck shave. Wish this place was near to where I lived.