My wife went here..... low and beyond she was told a price and then at the end is WELL above what…read moreshe was quoted. And low and beyond the second time they start racking more prices on what she was quoted. "They said I HAD TO DO THIS TO GET SERVICE because of the shape of my hair" her and I have never run into this in our 40 years of living. I have owned a business and this is right where you start losing customers. What a cheesy way to "run" a business. She and I should have listen to word of mouth... they warned for the same exact thing. And of course she is the type to give them a tip so the end price is ungodly. Go elsewhere, listen to the community, and always have a voice to speak up to these type of owners. All I can say is one word... cheesy! Fix this and be professional. This is exactly how you lose customers and have word of mouth as you do.... And yes ma'am this is indeed what is going around about your business. The ONLY reason I am giving it a 2 star is because she is satisfied with her hair. But honestly it doesn't look any different than her other hairstylist that retired and was 1/2 the price.

Don't let them fool you with the prices!!!! They will find every way possible to add on charges…read moreyou. They seem extremely pleasant at the beginning, but they're really nasty at the end when it comes to customer service. They're not very consistent with their work & had a few different girls do my hair. They will come up with some new excuses of extra charges or extra things they had to do to your hair. So when they finished with your hair, and then you go to the cash register to pay. If you are the type of person that doesn't want to make a scene after receiving the amount of money that they are asking you to pay... Advice : 1. Always ask what's the price going to be after the plan is made on what they're going to do your hair. 2. If they ask or comment about doing something to your hair at all again ask what is going to be the price. 3. Doesn't hurt to tell them over phone or sitting with stylist, how you plan on only paying a certain amount & no more. 4. Ask them your options on if you're not satisfied with your hair. They'll probably offer to do it again, but if they do it again and you're still not happy they are not going to refund your money. If it's not a minor or small fix. Then get your money & go somewhere else. Extra charges you don't see coming... OlaPlex Toner A really good conditioner If they have to add more color Blow drying There's a few more

I hate how I have to come here in order to be heard, because I really tried to be understanding and…read morecalm about this situation. If you are new to town, I would not recommend this salon. New clients are paired with a level one stylist, and in my experience the quality of work and follow-up were extremely disappointing. During my first appointment with stylist Taylor Harvey, I was left with visible bleach blotches in my hair. Despite reaching out to have this corrected, I received no response. It wasn't until FOUR MONTHS later, when another issue arose, that the situation was finally addressed. During my third appointment with Taylor Harvey, I came in with clear reference photos and trusted that my hair was in capable hands. Unfortunately, there was a continued lack of professionalism. Clear communication is essential during first-time and follow-up appointments, and that did not happen here. When the final result did not match what I had asked for, I was only informed AFTER expressing concern that my desired look could not be achieved because I was booked for a partial service; a limitation that should have been explained at the beginning of the appointment. Instead, the situation was framed as a misunderstanding on my end rather than a lack of transparency. I am a college student and made it clear that this appointment was a significant expense and my primary discretionary spending. Despite this, I was still expected to pay additional costs to correct issues that stemmed from limitations that were never communicated upfront. When I attempted to contact the owner to discuss these concerns, I was told they were "too busy" to speak with me directly. As a business owner, accountability for the work of those you employ is essential, and the lack of direct communication was disappointing. The receptionist was also invasive regarding my situation and showed little empathy. It is frustrating to now have to place my trust in yet another person to fix my hair when that trust should have been honored from the start. Overall, professionalism, transparency, accountability, and compassion were lacking. Coming here to respond to said owners response, I'm sorry, but I called your receptionist DAY of when I got my hair done ( by the way, it is already yellow!!) and I ASKED for you (the owner) to the receptionist. And she told me she would give you my info. So no, I did NOT try to schedule "2 hours" before said appointment. My message a week earlier was never conveyed to you. Truly so upsetting.

Love Cara & Company salon and Tamara Keyes, an exceptional stylist. Have been a client since I…read moremoved to Mobile and have always been pleased with her magical results. My hair is fine and straight, so a good cut is essential. She listens, asks the right questions, and is focused on giving me a great look that is also easy to style. I can't count the number of times I have been asked who does my hair. Appreciate the compliments almost as much as I appreciate Tamara. She is superb!

The Salon is a haven of perfection! My highlights & haircut came out perfect! ColoréVous salon is…read morethe only salon I trust with all my hair needs! I feel fantastic every time! Katelyn L. Halpern

I went to this salon several times. The owner allowed her dogs in the salon. Too many clients at…read moreonce so I was left alone while my hair processed and it was fried and chicken yellow. This salon seems to have a certain clientele and if you don't fit in then you are treated differently and the price is outrageous for the quality of service. I have not been back.

I always have a good experience and love my stylist Bailey. Recommend place and hair stylistread more

Sarah took my over-processed-for-ten-years-bedraggled-mop of hot pink frizz and turned it into a…read morechic auburn bob with gorgeous and dynamic highlights and low lights. I brought in a 30 year photo and asked her to match the color I had as a child - she nailed it so hard, I'm shook. Overall, a wonderful experience I'm very excited to repeat in the future.

Salon West(cottage hill location specifically)is a place that I highly recommend you give a try! I…read morehave been going for a couple years now. Hilary was who first cut my hair, then Taylor & today I called and thankfully got in for a haircut by Alexis. They all along with the other ladies there are so nice and it's such a great relaxing environment. We are moving and I'm NOT looking forward to having to find a new salon! I'll also add mostly every time I've been I have had one of our kids with us, today both! Everyone was so sweet towards them and it was still a wonderful experience for me!

Took my mom here she got a great haircut. this place actuallyfixed a abd haircut )I fully recommend.read more

Before the pandemic a stylist dyed my hair a horrible purple!! Everything shut down and I was stuck…read morewith that hair. Mortified is an understatement. I found someone as soon as I could and they RUINED it even worse by bleaching it out. I thought my head was ruined forever until I found Allison at Reflections!!!! She acted as if my hair was hers. Literally. She did a strengthening treatment and I started using Olaplex as she suggested. 5 months later and scheduled my 3rd appointment for this week. I highly recommend this salon. It's a very relaxing atmosphere with employees that genuinely care. I have found my salon for life!!!

I've been to quite a few hair salons around Mobile, but I've never left anywhere quite this happy!…read moreMy hair has never been softer. Samantha did a great job, and I know that was some back breaking work because my hair is so long. I also found a great product that I really like, and if your hair is as sensitive to chlorine or hard water as mine is I highly recommend it. Aquage, ask your stylist to try it on your hair. They didn't seem busy at all, which is surprising because this is my new favorite place!

Meticulously tinted my eyebrows making sure the white brows were covered well. Highly recommendread more

New to the area and was looked for a place to get waxing done. Yelp helped me find this place. The…read moreenvironment is very clean, soothing and able to meet my needs. They have multiple services offered. I will definitely be going back. My aesthetician was Sheba, she's licensed, interested in you as an individual and very easy to talk to regarding your needs.

Fantastic style from Theran at The Male Room! Very clean, friendly, and helpful. Very happy with my…read moreresults and very much looking forward to my next cut and shave here. 10/10

I tried this salon and was looking for my hair/bangs to get cleaned up. I was with Steven (I…read moreusually like a female to cut my hair as I have a more feminine bang style), but with the pandemic going on I won't be picky. All in all, Steven did a great cut on my hair, it seriously looks so good. The one thing I didn't love was how blunt/short my bangs were cut. I do look more professional/serious, which is great, just wish my bangs were cut to how I described I wanted them. They serve complimentary wine/water/etc. Very upscale and neat salon. They offer facials as well. All in all, I am very happy and will be returning.