Lip & Chin wax with Remy, great job, really happy with the service, and it is a lovely salon.read more

Needed a quick fix for a wedding, overpriced and not as good as expected. My hair curls fell out in…read morean instant and the eye makeup was lame. I had to redo both myself

Really love this salon and the stylists! Going on several recommendations, I called the Hair and…read moreColor Studio on Main St in downtown Gloucester. Making an appointment was quite easy after I'd described what I was looking for. When I arrived for my appointment, I was offered my choice of assorted coffees, teas & freshly baked goods. My jacket was hung & I was given a tour. The salon is quite lovely. Each time I've been there, the staff has always been friendly, thoughtful, patient, & helpful. They're a real team of skilled pros. After I've spoken w/Kelly or Elizabeth at length, they asked questions & made recommendations based on the shape of my head, texture of my hair, preferences, & other factors. They really took their time working w/me & /(the other clients, I noticed, many of whom I know). Then they brought me back to the soothingly dimly lit shampoo room. They played soft music & explained the products they were using before they began shampooing, thoughtfully checking my comfort level w/the water temp, etc. The bonus is that they give you a Wonderful head & neck massage while they're shampooing & conditioning! Next come the warm towels on the neck--ahhh! How luxurious! They cut & styled my hair, making light conversation w/me and the others in the salon. They gave me tips & guided me through every step of the way. I loved my hair & have gotten many compliments & inquiries. And, to boot, the prices were so reasonable. The stylist explained to me that their notes go directly into the computer, "so we can keep track of what we did step-by-step & the results. Then next time, we can either duplicate that or make adjustments." And, they all work together as a team, so if my regular stylist isn't available & I'm in a pinch, one of the others can pick up from there. They also help each other throughout the day. It's "A Paul Mitchell Focus Salon" & the owner, Catherine is also a National Educator for Paul Mitchell. All the stylists have ongoing education which translates into the latest techniques & styles! It's been quite a pleasant, satisfying experience each & every time, & they have a wide range of services that I'll be trying. I am so happy w/that I wish I'd come here sooner!! (--Would have saved me a lot of time, $$$, & aggravation). Parking is at the metered street level, so plan accordingly.

This salon is fantastic…read more I walked in there a few days before Christmas and was very happy to book an appointment with Kiley later that afternoon. I had heard a lot of wonderful things about this salon, and Kiley specifically, so I was SO happy to be able to book an appointment with her. She really listened to me when I described to her what I was looking for in a hair style and we agreed on a layered, angled bob. She did an amazing job. I LOVE it. The salon is beautiful. Kiley gave me a little tour of the place before I sat down to get my cut and I loved the design. It was very warm and comforting to be there. The staff all seem really happy to be working there and working with each other. It really instilled confidence in me as a client knowing that the stylists are happy to be working there. After Christmas I went back for color and again, Kiley did a fantastic job. I was so happy with the results. It was exactly what I wanted. I think that if you're looking for a new salon, I definitely recommend The Hair and Color Studio. They're a very busy salon, so definitely call for an appointment first. But I promise you that you'll be very happy with your hair when you leave.

unbelievable beautiful hair and make up services for my daughter Alison's wedding 6/2024!!…read morehighly recommend!! so attentive and perfect for all the ladies!!

Great haircut by Lisa. She is patient and friendly and full of stories. And she *loves* to cut…read moreshort hair - which is how I wear mine. A great value and awesome results.

Laura & Company was recommended to me by a co-worker after I complained about a 45 minute wait at…read moremy usual salon. She even brought in a card, and urged me to go; this was in the summer and I ignored her until another 45 minute wait turned me off for good at the old place. Spur of the moment, I wanted to get 4 to 5 inches taken off. My old hairdresser wouldn't cut that much off; she always said that I wouldn't like it. I called and made an appointment with Nicole. Upon arriving, 15 minutes early (I am always early- I can't help it), I was shocked that she took me right away. The man at the front desk (I can't remember his name- sorry!) and Nicole were awesome. They were so helpful and encouraging. Nicole did such a good job too- I've never gotten so many compliments, and I wish I'd gone with this style years ago! I went early afternoon on a weekday, and they had only a few customers. I did make an appointment, but it was pretty short notice. I would recommend (as with most places) making an appointment if you want to minimize your wait time and ensure that you can actually be worked on that day, but they did tell me that they love walk ins. I'm actually not sure if they take credit cards. I want to say no, but that's something I'm going to inquire about the next time I make an appointment. There are a lot of snooty, over-priced salons in downtown Gloucester. Places that don't value their client's time, and think that they know best about your hair or just don't care enough to help you make a decision. Laura & Company is the complete opposite. The atmosphere was very relaxed, and the people were very down to earth. I can't wait to go back for another hair appointment, and I hope everyone gives the salon a chance!

I got the best haircut, color and highlights with Ally a few weeks ago. She did an amazing job! As…read moreI walked back to my car, two people commented on how great my hair looked. The salon is beautiful and has a very friendly ambiance . I felt like I had been a regular customer for ages. Looking forward to my next appointment!

Just left from the most blissful and relaxing facial with Lisa. It was so lovely. I highly…read morerecommend treating yourself to a facial with her.

Love Jennifer's!! I see Nichole for my hair and Julia for my brows and absolutely love the results…read morefrom both of them every time. Everyone is so friendly and kind, and the prices are super reasonable, especially considering the quality and results that they give you!! Could not recommend them more! :)

Received an AMAZING long to short cut from Kelsey! Better than what I pictured it might look like…read more She even considered how to cut it so I could donate to Locks of Love. Nice friendly place, was greeted right away. My hair and hair experience was perfect! Thanks again!

This place STINKS. I went in for a manicure. I was out in 15 minutes. The technician (who acted…read morelike I was imposing upon her) clipped my nails filed them and rubbed some baby lotion on my hands. That was it for $25.00! I've never had a worse experience. In one word, it was INSULTING.

I am a big fan of the team cutting hair. Quick and always done very well. However, the…read moreestablishment is not open for business reliably. Can't count on a haircut at Great Clips in Gloucester, MA, when I need one.

Whoever cut my daughter's hair last night didn't listen to her at all. She wanted the same style…read moreshe had just a little shorter. Instead she came home looking like a boy. All of her curls completely cut off. Her hair barely a half inch to an inch long where before it was 5 to six inches long and very curly. She is so upset. She hasn't stopped crying.