I am a big fan of the team cutting hair. Quick and always done very well. However, the establishment is not open for business reliably. Can't count on a haircut at Great Clips in Gloucester, MA, when I need one. read more

Whoever cut my daughter's hair last night didn't listen to her at all. She wanted the same style she had just a little shorter. Instead she came home looking like a boy. All of her curls completely cut off. Her hair barely a half inch to an inch long where before it was 5 to six inches long and very curly. She is so upset. She hasn't stopped crying. read more

Took my almost 3 year old son for a hair cut today. Front desk was great and checked us in to the system quickly. Kate cut my son's hair and did a great job. She squared off the back and blended in the sides exactly how we discussed - not an easy task on a little boy. She kept his focus and was very understanding. I will 100% be back for future cuts for my son and myself. read more

No answer on the phone, no web check-in available and voicemail box is "full." Sunday AM, 30 minutes after supposed opening time.

I got my haircut at this salon on 10/1 and I will never go back. I think my hairstylist name was Sherry and looking back I think she might have been still drunk from the night before. I went in for a trim and she somehow screwed that up. I now have to go and have my semi-long hair cut up to my shoulders to fix this disaster. DO NOT GO HERE! read more

I can't vouch for the haircuts here, cause I honestly never get my hair cut, but I came here because it was the cheapest place to get my hair curled. I told them on the phone that my hair was extremely long and extremely thick and they still said that a long hairdo was $30. I confirmed the price when I got there. Same story. I got Maylan (sp?) and she was great! This poor girl stood there curling my hair for almost 3 hours!!! Another hairdresser on duty came over after about 90 minutes and started saying that I hope I know I'm paying for a formal updo ($45). I told her the story and she seemed to chew on that for a bit while I continued to sit there. She finally said that she'd honor it this time, but next time it was full price. I'm glad they did the right thing by me, so that's why I'd come back. I did give my stylist a really good tip. It wasn't that it wasn't worth the money, it was, but I wasn't going anyplace to have my hair done, I was just getting some photos taken that day and wanted it done. read more

First visit great success for me. My husband and I used the Great Clips app to sign up for cuts and at midday on a Thursday it produced a 14 minute wait. Got held up a bit on our dash to make our slot and upon checking in found only one person ahead of us. I think we waited maybe 10 minutes for them to get started on the first of us. The place was busy with about six customers and four employees. I was very happy with Sarah's cut and manner. Nice cut and unbeatable price. Looking forward to returning. read more

You get what you pay for, and at this Great Clips I didn't pay much (6.99- they were having a special) and I didn't get much. The hairstylist (not the correct term since she didn't style anything, just cut) was an absolute bimbo. I might as well have been talking to a brick wall. Now, I don't care if the stylist is GOOD at what she does and happens to be a bimbo, but the one who cut my hair does not fall into that category. It's the worst haircut I've received- noticeably uneven to the point that I had to cut some at home to even it up. And I asked that she would shape the back a little, just so that the cut wasn't straight across. No luck. She had me in and out of the chair in 10 minutes- the shortest cut I've ever received. Considering the price special they were running that day, I figure they wanted to move people like cattle. I also really don't like the pressure selling of products that the stylists practice. One girl was trying to push products on a man about 80 years old who clearly didn't want, need or use expensive mens' hair products. The only reason I give this place 2 stars rather than 1 is it is a walk in, and sometimes you just need your hair cut NOW. read more

Cheap haircuts, fast service and beautiful ladies. Professional setting and super clean business. Im not the man to change my barber, but if my barbers out of town I wont hesitate twice to go see Leah. She my favorite. read more

I have been going to this place since it opened. Lowest prices in town. Nothing fancy, but I've got hair that is apparently easy to cut. Used to be able to sign in online. Not today. Called and was told there was a 2 1/2 hour wait! Are they kidding? And the girl (who claims she's been there for 8 years and it has ALWAYS been that busy (untrue) would not take my name. So they expect people to go there, leave a name and return in 2 1/2 hours. Seriously? They won't be in business much longer. I will pay more if that's what it takes to be treated like a customer...not like trash. read more

Perfect place to take my grandson for a quick cheap cut. They do a good job on him and I love the online check in. Nice staff right now. Hope they stay. We had a couple in past I wasn't too fond of. read more

I went in on a Sunday. There were only two people working and they were professional but greatly overwhelmed. Wait times were over 2 hrs and they were turning people away. People with online reservations took precedence and so as a walk in you could literally wait for hours and never been seen despite commitments from the staff. Avoid if you can on a Sunday. The owners seem to exploit the lack of alternative options in the area by understaffing to maximize profits at the cost of alienating potential customers. read more

Up until about 3 months ago I would have given this five stars. Always got a great haircut people were very friendly. However, about 3 months ago I started finding the door locked as if they going out of business. It appears that they miss managed their employee situation. Though they are now open again, as of October 16th, I checked in online and was told a 40 minute wait. One hour later I show up and they say there's a half-hour wait. I came back in about a half hour and there's an hour wait. Just to stylist in about six people sitting waiting for a haircut. So sorry to see this place collapse but I will not do business when I cannot receive service in a timely fashion. Will check in in a few months and see if they've got their act together. If it's a matter of pain stylish more money to keep them, I would be willing to pay a $5 premium to actually you seen when I show up. Like paying for a premier access to Airlines seating or similar. We just can't show up and wait an hour or two. read more

I was about to change to another place to get my hair trimmed, as after going to Great Clips since they opened, my hair never really felt trimmed...the ends not feeling even. I thought maybe they didn't sharpen their scissors enough. So one evening I was rather desperate and ran in to get a quick trim and got a girl named Melissa. Now I will go back, but only when Melissa is there. It is very reasonably priced and very, very convenient! read more

I still go to Great Clips, for myself and my kids. My kids are always happy with their haircuts, and I was happy with my latest haircut, as well. The aforementioned Jillian no longer works there. The girls at Great Clips are good at what they do, read more

I've been going to Great Clips since they opened. I've had many different stylist cut my hair, including Sherry, and they have all done a good job. They are kind, caring, and do things the way you want your hair done. Very good... I'll keep going there. read more

Good place for a haircut but let me tell you this one lady who always messed up my hair she's always in a rush she did my hair in less then 3 minutes because she wanted to go to the supermarket just cut here and there and she was done! I'm sorry to say this but horrible job lady.everything else is great read more

Couldn't be more pleased. I thought I would be there all day with there being 4 or 5 people in front of me but I was in and out in 20 minutes. My stylist name was Kelly and she was really pleasant and professional. I will be going back and I highly recommend. read more

I walked into this Great Clips today because I'm new to the area and am looking for a new place to cut my hair. I only had maybe a ten minute wait before Holly introduced herself and took me to her station. She listened and asked questions, and gave me a great cut! I don't think I'm looking for a new place anymore because I've found it. And only $15 for a haircut! I highly recommend Holly from today's experience! read more

I was meaning to write a review for weeks now but I haven't gotten around to it. Even after these couple weeks I thought about writing one because the service at great clips is unbelievable. Not only are the hairdressers extremely friendly but they give phenomenal hair cuts. I recommend going to crest clips in Glosta because they are such a solid crew. I'll see the crest clips employees very soon because I'm due for a haircut. Pce. read more