I've been going to this salon for many years now (almost a decade)…read more every single technician there is so friendly, kind and are very talented artists and will work with you for whatever you need done. always a pleasure whenever I get to get my nails done there! and everyone always asks me where I get them done because they love the work so much

This has to be one of the best nail salons in Gloucester. You are greeted the moment you walk in. I…read morelike that whom ever is doing your nails/toes, they have a conversation with you, not just among themselves(like most places). They go above and beyond to make sure that you leave satisfied. Tom did my nails and he definitely knows his craft and is passionate about his job. I highly recommend this nail salon. Even if you're not a local and just a tourist, stop in if you're in the need. You won't be disappointed. At least I wasn't!!!

This place, and specifically Sarah, were recommended by a friend, who'd had it recommended to her…read more I walked in at 9am to friendly faces quick to greet me. After a very brief wait during which I filled out my new client form, Sarah greeted me and off we went. She's friendly and professional, and did a great job with both cut and color. The other stylists nearby were friendly to me as well. I keep emphasizing the friendliness -- I normally don't pay attention to it as I don't go to a salon to make friends, but having read some of the other yelp reviews I thought I'd be walking into Mean Girls central. I'm glad I ignored yelp. I will be going back and highly recommend this place to others.

I first started going to this salon when I was really little and I had such long hair it took 3…read morepeople to comb it out! Sadly, I don't live in the area anymore, but sometimes I still get home and go to get my hair cut there. They're very professional and Dawn makes sure everything is in tip top shape. Stylists are regularly sent to trade shows, courses and other opportunities in New York City and beyond in order to bring back the freshest ideas and best products to the salon. Continuously striving for improvement, Ambiance will give you a relaxing and friendly experience, not to mention a professional, stylish hairstyle!

This place charges for things that are not on their pricing list , shape of nails etc... very rude…read morethe husband is aggressive and they cater to their clients that go to them regularly. I got a quote over the phone for $55 for a full set of acrylic nails but got to register and was charged $70 . I didn't get anything extra. They charged me for the SHAPE and the polish!! BEWARE! Also while he was doing my Nails I went to bend down to grab my phone out of my purse he had my other hand in his hand he aggressively yanked my hand towards him because I bent over. I have arthritis and it was painful! If I could give Cape Ann nails minus stars I would !!! The wife was rude the husband was rude and the place is dirty! My nails are not almond shaped not sure what shape they are but they are fugly! I highly recommended that NOBODY goes to cape Ann Nails!!! Also most of the reviews you under this one are Old AF!

Always wonderful experiences each time I have walked in or made a last-minute appointment. They do…read morean excellent job! I enjoy the Collagen treatment, it is really a treat.

Wonderful overall experience. I have been having my nails done here for years and always come away…read morefeeling so great! Nikki is the best!

Wonderful salon. Highly recommend. So many hidden gems in the Cummings Center. Albana is an amazing…read morestylist.

Great atmosphere for being pampered. I made an appointment within 1 weeks time . Angie did just…read morewhat I wanted . I will be returning.

The hair and makeup... potentially one of the most stressful aspects of the wedding day. Unlike…read morethe dress, which you've tried on many times and can pretty much count on how it's going to look, the hair and makeup are subject to the vagaries of the weather and the good memory of your stylist from the "trial run". Scary stuff. You need to trust the person in whose hands you choose to place this responsibility. A lot. I was shocked to see that the West End Salon & Spa did not have any previous reviews on yelp. This place is seriously fantastic. If you are getting married anywhere on the north shore, one of the first things on your to-do list should be to make an appointment with Angie at West End. I recently got married in Gloucester , and waited longer than planned to address the issue of wedding hair. Since we are not from the area (and this geographic region is woefully sparse in yelp reviews), I relied on Google searches, and was relieved when I found the West End was willing to squeeze me in for a trial appointment 3 weeks before the wedding. However, i figured i would keep looking for other options until my appointment, because, really, what are the odds of finding someone great with such a quick search? From the moment i walked into the salon, I felt that I had gotten very lucky. The decor is tasteful, homey and funky all at once. The staff seemed wonderful - not a touch of the snotty attitude you see in some salons. It kind of feels like everyone is family, but also not in the bad way that you see in cheaper places where they are yelling across the salon to each other all day. This truly feels like Newbury St at a fraction of the price - the holy grail of the spa consumer. Angie, the owner, took a look at my Eva Longoria-inspired wedding 'do photo and got to work. Within 30 minutes or so she had perfectly executed exactly what I wanted. The girl is a genius with bobby pins and a curler! Anyway, it was perfect - I loved it as soon as she was done, and she even made suggestions for a few small tweaks that made me like it even better. It was clear that she understood the vision of what I was looking for. The makeup was just as great... I was introduced to mineral foundation, which i worried would not give enough coverage for such a photo-intensive event, but it looked so flawless that I immediately went out and invested in my own to use everyday. Here again, it was clear that Angie understood that I did not want anything too over-the-top, and the palette and style she chose fit my personality perfectly. On the day before my wedding, I was back at West End for a mani pedi. That was definitely the point where my stress was at an all time high, but the calming demeanor of Jan, who did my nails, proved to be just the thing I needed. She is truly a lovely woman and took her time to do a fabulous job on my nails. Two hours later, I emerged calm and relaxed (not the ideal for a lunch-hour trip, but in this case it was great). On the day of the wedding, Angie came out to the inn with one of her employees (I wish I could remember her name, because she was also great). Angie recreated my earlier look just perfectly, and all four of my bridesmaids ended up with beautiful up-dos themselves. Just as I'd noticed in my trial, she never made us feel rushed (which means a lot on such a stressful day). I truly could not have asked for a better experience, and the wedding party agreed. I enjoyed my experience with West End Salon so much that I am making the hour drive back there this coming weekend to try out their eyelash extension service. I've been interested to try this for awhile, and the prices here are incredibly reasonable compared to places nearer to the city. I will post an update! Overall, if you live in the North Shore area, or are planning a wedding there, I would heartily recommend a visit - truly a place that deserves your business!

Fabulous experience, fabulous hair color & cut and Amazing stylist, Kristin Parady!! Great salon!read more

We got our hair and makeup Done here for a friend's wedding…read more Brittany was great for makeup!!! I always have trouble with makeup staying put. But this lasted all night! I loved the fake eyelashes. They took a little while to get used to but they looked so great in pictures! I showed pictures of what I wanted my hair to look like and they did not disappoint either!

I received a fabulous blowout from Remi. My hair looked fantastic when she was finished.read more

Lip & Chin wax with Remy, great job, really happy with the service, and it is a lovely salon.read more

I made an appointment here for a blow out (summer '17) while in Gloucester from out of town for a…read morewedding based on the convenient location and good Yelp reviews. The whole experience was a disaster start to finish. They didn't honor my appointment time and had me wait over 30 minutes, did a TERRIBLE job with my hair, and to top it off charged me $40 instead of the $30-35 that was listed on the website at the time. I have normal/fine shoulder-length hair, not thick or course. I've never had such a painful blow out. The stylist burned my ear with the blowdryer, and left multiple round brushes curled (tangled) in my hair (why not use rollers?) and walked away while she took the trash out and started doing the towel laundry for the salon. So bizarre and unprofessional - I've never seen anything like this at a salon. My hair looked flat and frazzled at the end, and I was stressed out because it took way longer than expected and left me with not much time to do my own makeup before the wedding I was attending. If I had had more time, I would have showered at the hotel and redone my blowout myself. Oh, and she waited until the very end of the appointment to mention they were cash only - not sure why she couldn't have mentioned that when I was forced to wait 30 min when I showed up so I could have gone to the ATM them. Maybe they treat locals better here, but if you're in town for a wedding I cannot overemphasize AVOIDING this place at all costs.

I can't say enough about this place. Rosalie was recommended by a friend when my regular hair…read morestylist couldn't fit me in for a few weeks. I called and left a message and she got back to me within a few hours and fit me in two days later. Rosalie listened to what I was looking for in my haircut and did a really fantastic job - I've been getting compliments ever since! I have a number of friends who go here often, and every one of them is always pleased with their haircut. I would definitely recommend Adesso, and will probably be going back soon to try out some of their other services.