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    Salt Lake County

    4.0 (2 reviews)

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    15 years ago

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    Social Security

    Social Security

    1.8(20 reviews)
    2.4 miDowntown, Central City

    I read the bundle of awful reviews and I said...I gotta do it. Must do…read more Here I come at the new facility in South Salt Lake. Friday afternoon. I open the door and I am met with a wonderful, welcoming smile. Wrong location? Nope. No appointment and no worry. The government " greeter " working happily with no paycheck started this surprisingly positive experience. Two pretty stale security people were tough to break smile even with a thank. The modern waiting area was almost empty so a no appointment connect was easy thanks to the smiling welcome/greeter. 15 minutes and on my way to an almost pristine interview booth. Another smile and a beautiful Halloween attired SS staff member politely greeted me. Maybe 7 or 8 minutes later... done...factually verified and on my way. What a positive...satisfying...experience.

    My recent visit to the local Social Security office wasn't as bad as I had feared it would be, nor…read morewas it a pleasure. Conveniently located in the heart of Salt Lake City, across from City Hall, the SS office is located on an upper floor of the large 80s style office building. A security checkpoint is located at the fifth floor office lobby's entrance and after being screened by security upon entering, one is directed to a kiosk where you are prompted to enter which department you need to deal with for your particular need. Once your data entered, a printed ticket is issued. Then, the wait begins, as you scan the digital monitors on the front wall over and over in hope that your number will be posted. Patience is required as it takes quite a while to get called to one of the windows behind which the human SS agents are located. My wait to be for my number to come up took about 1 1/2 hours, in a room that seemed to be about 1/3 full. The time it takes to be called is the real downside of visiting this office. Finally, when I approached the window of the agent who was to assist me, trying to create a human touch to our interaction, I commented about the nice view from her desk area. She agreed, took my paperwork and efficiently copied and entered the information as required. Her efficiency was commendable. I'm sure this is a thankless work environment and many situations are fraught with personal, life impacting issues that aren't easily solved. Luckily for me, everything in my case was straight forward and easily dealt with. After just a few minutes, my tenure in bureaucratic hell was over and I was happily on my way back to reality. Five stars for my agent's help, 1 star for having to wait in the queue for nearly two hours.

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    Social Security
    Social Security - Social Security office waiting area.  Be prepared for a looong wait!

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    Social Security office waiting area. Be prepared for a looong wait!

    Salt Lake County Parks & Rec

    Salt Lake County Parks & Rec

    4.0(1 review)
    2.0 miCity of South Salt Lake

    Seems like a random place to be leaving a review, eh? Ya, I kind of feel that way. After all, it's…read morekind of a random building. This is one of (the main?) operations office for Salt Lake County Parks & Recreation. So the building ain't much to look at and you really wouldn't have much need to go here except to reserve a park or park pavilion. That's exactly what brought me here this week. I had viewed the SLCo P&R website which is actually quite robust when it comes to information about different parks, so I knew what I wanted and I called to reserve. The kind woman on the other end of the phone held my reservation and told me I'd need to get there withing a couple days to pay for the reservation to confirm it. So I found my way to the old building, parked out front (there are just a couple of spaces for the general public before you get to an open gate where all the maintenance trucks park) and went in. It was pretty evident that as far as park reservations go, it's a one-woman show. She found my reservation and I paid. In true governmental fashion, it's an 18-step process of handwritten receipts, computer logging, printer shuffling, stapling, and old photocopies. This woman is a pro, but it's not exactly a "duck in and drop off a check" kind of ordeal. Still, it was done right and it only took 10 minutes or so. Hardly an inconvenience. SLCo P&R has facilities all over the valley. From canyon picnic sites to parks, pools, pavilions, and everything in between. I'm a proponent of the parks system so paying a few bucks for a reservation is well worth the amenities you're provided!

    Salt Lake County - publicservicesgovt - Updated July 2026

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