While shopping for a pageant dress on Facebook, I came across one of their posts. I commented and…read moreasked if they would do a virtual appointment as I'm on the west coast and they replied, "of course". I phoned the next day and Joanna FaceTimed me and walked me through their selections and even looked into ordering for me. Super helpful and kind. Can't wait to see what we come up with! Thank you Coastal Camelia for being so helpful to us San Diego, California girls!

From the owner: Welcome to Coastal Camellia Pageant Company! We help with…read moreall of your pageantry, prom, and special occasion needs. We are open by appointment and host open hours, too! No appointments are necessary during normal business hours. Be sure to check for upcoming open hours. We offer the most gorgeous and fashionable pageant, prom, Mardi Gras, homecoming, and party dresses in the area for sale in all sizes and styles from babies to women's plus. We also carry a variety of fun fashion. We are your local authorized retailer for Jonathan Kayne, Sherri Hill, Amarra, Ashley Lauren, Ava Presley, j Michaels, Sugar Kayne, 2 Cute, Tiffany Princess, Juliet, and Christina Wu! We have thousands of dresses in all sizes baby-women's 4xl. We are your one-stop pageant and formal wear shop! We can't wait to help you find your perfect dress!

Needed a tuxedo at the last moment for a two day rental. They were able to fit me and provided the…read moretuxedo right then. Real good customer service.

This cleaner miss up everything that I took to them. My clothes looks as if they wash everything…read morein the washer. A $ 300 dollar coat that I bought in January came to me two sizes to small. I wore my coat to Mardi Gras and put it in Jaguar cleaners on Cottage Hill Road and the sleeves was up my arms. I could not close it and the wool fabric was all roll up and they told me that I bought it from Nordstrom like that and said they was not paying for my coat.

Listen to the bad reviews. We were forced to purchase a vest and shirt for "bead stains." I will…read moretell everyone I know to rent from other places, avoid getting scammed.

Excellent customer service and what a beautiful selection! I love the fact that there is only one…read moreof each dress style. Therefore I won't see my twin at the ball I planned to attend. Victoria is exceptionally sweet and helpful! I love this place and the $25 "try on" fee is well worth it! I'm hooked! I LOVE THIS PLACE!!

I just received my first batch of work from Oak Master Tailor and they are perfectly done…read more.. Let me say that again. The tailoring is *perfect* I got some jeans, a skirt and a pair of pants taken in. My daughter got a dress taken down an entire two sizes. Both look flawless. When I met Terry, the Tailor, I was excited to meet a hometown man who definitely knew his stuff when it came to not just tailoring but couture, fashion houses, art and fashion history, etc. It made me hopeful because, unlike some other cities, Mobile still struggles to make space for progressive, current black owned business. However, I fear the "Mobile mindedness" curse may strike in the case of the customer service training here. Terry is one person. He can't do it all. The first time I called I spoke to him and his warmth and friendliness is what made me decide to take a chance on him. However, a personal event prevented him from meeting his projected deadline. No big deal, things happen... But the young lady who called to tell me this was ill-prepared as a customer facing employee. I was notified the mid-day on the day I was supposed to pickup. She did not offer me a new pickup time. So I said "ok I'll come tomorrow morning!" *Then* she said "it won't be until after 3" So I said "ok that's fine, but I think I should receive some kind of discount on my next order." Let's stop here: What I said is that I *plan* on giving you future business, but feel I should be compensated for this inconvenience. As a business owner, this is a *small* cost to maintain trust between yourself and your client. She puts me on hold and comes back to tell me that it is difficult to take in jeans and the dress is also difficult. Wrong. Answer. I then tried my best to explain, as a fellow business owner and someone who has been recognized professionally for customer service from several international hospitality brands I've worked for, why this is not the best route. Regardless of how many times I said "as a business owner to a business owner" it seems she felt I was disgruntled and relayed that to another employee. The other employee called me to better explain why there was a delay and I fully understood and didnt mind the delay. That's not the point. The point is that, in business you are exchanging two things: 1) an expectation 2) trust. You set an expectation and when you meet it, you gain the customer trust....and trust means business. It won't matter how perfect my jeans turn out if I now know that if my clothes are going to be late, I won't find out until halfway through the day and I also won't be compensated for that lack of follow-up. Again. Terry, his sister who reached out to me and his work...are impeccable. But I hope they are not sabotaged by naive customer service agents. Here's a free lesson: Dealing with customers is like dealing with toddlers. If you set an expectation, they really don't care why the trust is being broken. And if you break the trust, you better have something handy to smooth things over. If I tell my kids we are going to the zoo. They get excited because they are going to the zoo. If I then look at my bank account and realize we have to shift gears. I can just say "oh sorry. I'm broke. We arent going" and prepare for meltdowns. Kids don't understand money and don't care. You said we were going. And now you're full of it. What is a better option is saying "hey we can't go to the zoo. But we can go to the park, and how about we get some ice cream?" Is it the zoo? No. But it is *something* ...so the kids are disappointed but still jazzed about the park and ice cream makes it clear you are making an effort to make amends. That is ******exactly******* how this situation should have been handled. Firstly, I should have been contacted *as soon* as they knew my order would be delayed. Like 10a when they open, not 2pm. Secondly, that employee should have had an offer *in hand* that was not a large financial impact on Terry but was enough to make amends. $5 off the next alteration, a small gift card, shoot a damn ham sammich! *something* Like this is customer service basics. Thirdly, she absolutely should NOT have come to me with the answer/excuse that my pieces were "hard" .... Then they expectation should have been clear from the beginning when I dropped them off. I'm going by *your* time that *you* set. I'm not the one who gave you a deadline. You gave you a deadline. So ...if you knew it was hard, you should have given yourself an extra few days! Anyway. I will continue to do business with them because, as I said, the work is flawless and Terry and his sister are good people. And I have faith that they will read this review and coach the young lady on the phones that day.

From the owner: Our Business specializes in Custom Tailoring, Alteration, Tuxedo Rentals, and Embroidery…read more

I guess not many folks use cleaners these days. I needed my couch pillow shams cleaned and our son…read morehad wanted his heavy faux fur comforter cleaned. In doing a survey of friends and neighbors, no one could think of a place to recommend. So, I jumped of good ole faithful, Yelp, my go to site for this new resident. I found Jaguar and decided to call. The clerk was very friendly and assured me that they could handle my items. I explained that the comforter is very heavy and wet would be very awkward to handle. She was very reassuring about their service so I took my items that afternoon. She was very helpful, explained when we could expect the items to be done then took my cell number for notification. I took them on Tuesday afternoon just prior to closing. She said I might expect them by Thursday but most likely Friday. On Thursday I received the text that I could pickup my cleaning, however, I couldn't make it until Friday. I have to say I was so surprised how wonderful they turned out! I definitely recommend this company and can't wait to let them clean my angora sweater set my husband gifted me!

Went and dropped off a blazer and got it back stained so bad. It looked like they used a steamer…read moreand it left a black streak all over. I was so shocked. I didn't even see it until I got home and I put it in the wash machine and thankfully that got rid of it

I really like Brooks Brothers shirts. My son will be 13 in June and several of my dress shirts were…read morepurchased prior to his birth. As a result, a considerable number of my shirts have been retired. I was in the area with work. Figured I'd go see what kind of deals they had. I used to buy 3 iron free wrinkle free dress shirts for $125.00. I found that this store offered 4 for $189.00, which only a few buck off of what I paid in excess of 12 years ago. I didn't expect to find current styles, I expected odd lots/ factory defects. Not the case. They had a large assortment of current shirts found in their retail stores. These shirts are $92.00 each online and in store, which makes savings on the buy 4 deal quite significant. The lady in store was very helpful with sizing and style/ cut of each of the types of shirts. I will return the next time I'm in town.

This is one of my stops when I come to the Tanger outlets. I usually end up buying one of the polo…read morestyle shirts here. Huge selection of colors to choose from. Look out for mailings so you will know when they are having huge sales. I've never had any problems with the staff. They are ususally very helpful. I know exactly what i searching for when i'm there.