Providers are knowledgeable and thorough. I don't feel rushed or like they're trying to get me out…read morethe door. I go to Jen Poole and she works to get to the root of the problem and not just treat the symptoms. The girls on the phone for appts could be a little friendlier- I had to reschedule an appt last minute due to my baby being admitted to the PICU- which I told her. And she was snotty about it. But that was a one off! The other visits have gone great.

I had a great visit with Janelle. Her care quality and knowledge was exceptional. I've been going…read moreto Meridian family medicine for years and have always had great office experience. The front office, nurses and doctors have all been wonderful to me.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

I would NOT recommend this office to anyone. Their billing office is a mess and completely…read moreunprofessional. I went to this office one time 3 years ago and never received a bill. I assumed that my insurance had covered it and assumed it was taken care of since I hadn't heard anything. Come to find out, my account was filled in as "self pay" even though I had insurance at the time. Fast forward to 10 days ago when I received my very first bill where they also informed me that they would be passing my bill onto collections if I didn't pay by the 15th of December. I called and talked to Mary in billing and she said she would email me paperwork to fix it so that I was able to make payments. I agreed after she was extremely defensive because I expressed my disappointment in being billed 3 years later and right before Christmas. I never ended up revieving any paperwork and checked my email everyday for the last week. She then emailed me yesterday, with the paperwork, and said that she would be sending me to collections because I didn't send in the paperwork. I have NEVER been sent to collections in my life! I pay my bills and have never been so disgusted with the way I've been treated for the last week and a half from a business. Please do you and your family a favor and run far away from this office!

My family and I have know cherese for years and you could not ask for a nicer person. She is great…read moreat listening and very attentive. She also doesn't force you or make you feel bad for not taking a bunch of pills. She is more than happy to find a better way for you with you

I just finished my quarterly "Established patient wellness check." A Medicaid benefit, something…read moreunremarkable, but never with Sue. I'm grateful for the good health I enjoy, but more importantly I'm grateful for the continuity of her care. Sue knows my name and condition without having her nose in a screen. We talk about things generally and she's always present in the moment. I cannot put a value on my good fortune to have Sue as my nurse, a caring provider who knows me, and absolutely does her best for me.

Sue is absolutely amazing as my provider! I have not felt this cared about for a very long time!…read moreShe has encouraged me so much in my weight loss and health conscious journey!

Saw Clark Evans for therapy. His Morgan Health profile said he treated OCD among many other things…read more In session when I asked him he said he treated OCD. After a few sessions I asked him if he thought I had it (the whole reason of me seeking therapy). He said only a psychiatrist can diagnose OCD (which is false). I did more research on my own and asked if he did ERP. He didn't even know what it was. He overshares in sessions, frequently mentioning his own past and trauma. I think I know more about his life than he knows about mine. When I started talking about safety, he said out of a scale of 0 to 5 (5 being feeling completely safe) he said he "never gets above a 4" because he's "been through too much." Which completely obliterated any faith I had that he might be a safe container. Why the hell would I feel safe sharing with someone who themselves doesn't feel safe?? He kept on saying he had treated people for "a number of years." When I asked how long that was he said 4. I wouldn't trust him to treat any number of things on his profile. He is more limited as a therapist than he markets himself. I wouldn't recommend him and I have zero interest in shopping for other therapists at this practice. I would have given him one star but his receptionist was very sweet, responsive, and made it easy to make and reschedule appointments on the phone and by email.

I went in with my grandparents for a leaking catheter. The doctor told us they didn't have any…read morethere and we would have to go to Norco to get one. I specifically asked if the would change it there, or if I could get directions from the doctor on how to do it. He said Norco would change it... Went to Norco and they said they have never done anything like that before and couldn't do it. So not only did he not help... He sent us to the wrong place for help. On top of that who knows what they charged for this... Do your loved ones a favor and Find a doctor who cares and actually tries

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

The best urgent care I've ever experienced. And at my age that is saying a lot! I hope I never…read morehave to go anywhere else!

COVID-19 TESTING!! Two of us went to the Cherry Lane location for drive-up testing. We called the…read morescreening number in the morning, answered questions asked by a real human (Brianna? very comforting yet professional), and were advised to head for testing. Right at the driveway, we were met by clear signage, AND a very pleasant nurse who made sure we went to the correct part of the lot. We had ZERO wait time (mid-morning, on Day Two of this site opening!). Another nurse came right away to take our info, briefly explain next steps, and direct us to a parking (waiting) area. I note they had all of us using every OTHER stall -- good automotive distancing. Every step of the way (more screening questions; a phone call from admin from inside the building; time with either a doc or PA, and then the testing swabs themselves), St Al's personnel were cheerful, efficient, and reassuring. I was really amazed at how smoothly the entire process flowed (especially having seen the news about the zoo that is St Luke's' testing). We received two tests -- flu, and Covid. The flu results were ready in about 20 minutes. In addition, because of symptoms, a prescription was phoned in for us -- and was ready in just a couple of hours at our pharmacy. (Covid results take 7-10 days.) Shouts out to the entire crew working on March 19, at around 10am. PA Jose Gomez was kind - but still efficient - in assessing us. He also gave very clear information, and directions for what to do while awaiting results. The nursing staff we encountered were awesome. We felt well cared-for, and as prepared as we could be. Thanks to you frontline folks! And btw -- St Luke's took 48 hours to just call us back for "triage" nurse screening! With St Al's -- from the screening phone call to flu test results -- about two hours. Not saying this will be the same for you, but they are working hard, and seem to have process flow down well.

Terrific care and wonderful experience!! I highly recommend…read morethis Dr and practice. I feel like I have a better handle on my health and well being.

Dr. Kurtis sees my whole family. He is extremely thorough and you can tell he cares deeply about…read morewhat he does. He explains things in a way that I can understand and grasp why things work a certain way. I have never had a health provider go through line by line with me explaining everything. Dr. Kurtis is the best, I highly recommend seeing him.

Dr. Sarah Aney is not a caring doctor nor does she address the real problems at hand. She ignores…read morewhat the patient's needs are because she has shown that she is so paranoid about medications that she will not give you something to address your problem. She tends to go the backway to treat someone instead of applying the knowledge she should have available to her and get to the bottom of any problems. Well let's try this for awhile and if it doesn't work, I can change it to something else. While all the time, the patient is the one suffering. My goodness she doesn't even want to give cough medicine with codeine in it as she believes you will become addicted to it. Her mannerisms, knowledge, patient care are all to be extremely lacking. I would not recommend her to any person. Remember this is all at the expense of the patient.

Great care and doctors. They are always on time and staff is very responsive to patient need. Dr…read more Jordan is excellent!