If it could be 0 stars it would be. I didn't buy anything, this is just based off of experience…read more My family and I walked into the store and my sister did not know that there was no food allowed. When asked to leave, she promptly left with no argument. When I was walking around looking at everything in the store I overheard the 2 female coworkers talking about how she was purposefully walking around the store crinkling the wrapper, how the sign was on the door about no food or drink, and saying she was in there with food intentionally. I did tell them that we did not see the sign and they said that "they have been getting people in the store eating all day". We understand that she should not have had food in the store, but to talk about her under your breath is just bad customer service. You never know who can hear you. If you don't like customer service, you don't have to work in it.

Always treat me well year after year. I've purchased and have them appraised and they've met…read moreappraised or more.

It's a great store located in Skagway Alaska. They have a huge variety of goods and unique…read moreassortment of different products all for a decent price. I really like their independent artist made stickers and magnets. They had wood carved magnets that have a unique 3-D effect and it was really awesome to see. The cashiers are pretty friendly. Very grateful to have traveled to this town and experience the old town mining services that they had back then.

Amazing staff and natural salves. Beautiful hand-made knives and writing instruments. Great…read moreselection of local crafted jewelry and other products. Loved talking to the people there.

Purchased a knife here and I've been using it everyday since. I fell in love with the handle…read more Rod explained that he purchased the blades and only makes the handle from special wood and that knife was the last of both the blades which were purchased by him in Japan and the artisan who makes the blades no longer makes them. Also he could no longer get any of the wood to make the handle. I would have ordered a matching fork and dinner knives if I could. They did have some unique items in that store as opposed to what you would find in the other cruise ports and they did seem to be of higher quantity than the other store,but I could not say for sure that they were made by Alaskan artisans. We got a few free pieces of fudge for purchasing a knife. My husband said it was good, but nothing to write home about. Maybe we got that wrong flavor? We are from San Francisco, so there plenty of really good desserts to be had here I would like to address discrimination charges left by the other reviewers. We are Chinese (and look it) and did not feel that we were discriminated against during our time at the store. Please note that there were other flags other than the confederate one in the store. Both Rod and his wife and the ladies who rang us up and provided the fudge were perfectly nice to us. Also, I did not notice any discrimination against other people of color while in the store. There were plenty of people of color on our cruise ship who went into this store. If there was any incident of discrimination during my visit, I would have left without making a purchase.

Got this last week when I was in Skagway they shipped it at a reasonable price and received it…read moretoday thats less then a week can't wait to buy more

Really cute gift shop geared specifically for the little tikes! We bought a really cute Alaska…read morehoodie for my daughter, along with an Eskimo doll that I know she is going to love! Other gift shops in town have stuff geared towards the youngins, but not with this kind of selection. Clothing-wise, I saw things sized newborn-young children. The hoodie we bought my girl wears sized 3T, which was the largest size in it, so lots of teeny sizes. I'd highly recommend this shop to anyone looking for a gift for a baby or child. (Yeah, it's pricey, but it's a gift shop in Skagway, so that's a given.)

Richter's is one of my go to stops when visiting Skagway, though not for the many souvenirs you…read moremight find. It's my go to stop to grab a Gluten free bag of popcorn (funnily enough sourced from an Indiana farm) before heading back to the ship. Service is friendly as they quickly move the throngs of visitors in and out of the shop. As of my last visit ( 2023), cash was thankfully still accepted.

No way to Contact for exchanges…read more Phone # does NOT go through Dru Was going to pay postage both ways.....

The store was clean and orderly. They have a good variety of bamboo sheets, T-shirts, socks, men's…read moreand women's sleepwear, and underwear. The employees were very friendly and helpful. This is a great store if you're looking for soft, comfortable attire.

Wow the yarn in this shop is so beautiful! I wish I could knit or crochet, I would have spent a…read morefortune if I could. Unfortunately they were out of the punch needle crafts I could handle due to tariffs and supply issues. I did buy some very cool Caribou Buttons, not sure what I'll put them on yet but I'm sure they will make it fabulous! The ladies who were working were so helpful and knowledgeable! I tried to buy their samples but unfortunately they weren't for sale. They did have beautiful hats, mittens and scarves for sale.

Very cute shop with beautiful and unique fine art, jewelry and gifts made by a variety of Alaskan…read moreartists. Fun to browse.