always expedient. exactly what you ordered timely manner. Anytime you need customer service. They…read moreare very helpful online as well as in the shop.

Terrible customer service. Several voicemails - ignored. Email inquiries - ignored. Phone very…read moreseldom answered. When someone finally answered, she was snippy and short with me. Never received a confirmation email. On a positive side, they do have a great selection of fabrics online and instore. Visited this shop while on a cruise.

Think of a Klondike Gold Rush-era general store with a 21st Century twist - prospectors didn't have…read moremuch use for wireless earbuds or phone chargers, after all. They've got a good variety of snacks, over-the-counter medications, souvenirs, and a whole lot more. Located an easy walk from the cruise ship terminal in the heart of Skagway, Grizzly's General is a locally owned business & the over the top friendly staff is there for you.

This was off the main drag. It was Memorial Day, so the Hardware store was closed. We found this…read morestore and it had a lot of the merchandise that the Hardware store had. It had lots of general snacks and OTC meds for colds, allergies, stomach ailments, etc. It's a great place for locals and tourists alike.

The Glacier Bay Trading Company is a fun place to shop for Alaskan souvenirs. The shop is pretty…read morelarge and has just about everything Alaska. I was looking for a few "stocking stuffers" for the holidays and this place had everything from sticker and key chains to personalized pocket knives and all kinds of apparel. They are only open seasonally when the cruise ships are in port. The service was quick to cash out and the staff was friendly and welcoming. Prices were comparable to the other souvenir shops in town .

I love a good tourist spot and the Glacier Bay Trading Company was huge with a ton of great items…read more They carried the expected merchandise of seasonal tshirts and sweatshirts, hats, toys and plushies, candy and chocolates, and everything in-between. Admittedly, I showed a lot of restraint and only bought a couple of items. The staff were friendly and the prices were reasonable.

Mohamed and his staff were wonderful! Out of all the jewelry stores in Skagaway, they were the only…read moreones not pushing us to come in, offering free charms or anything. Just nice conversation and so polite. They made such an impression that we went back after we had lunch and did end up making some purchases. I made sure to get his card and will be making further purchases from him in the future. You can't go wrong at KGR!

Mo and Rodger are wonderful gentlemen, helpful and stocking something for every budget. I was under…read morea time crunch being on a cruise ship and the sapphire ring I wanted was too small. Mo got it sized in under two hours and gave me a ride back to the dock to catch my ship! How is that for service! Besides the sapphire and diamond ring I also purchased a Black onyx ring where the stone had natural lines of gold running through the stone. I was told it was very rare and the reaction of the salesmen I showed it to aboard the cruise ship I was on seemed to prove that out.

If you're looking for something special to remember you trip, definitely come to Inspired Arts…read more Filled with unique art and jewelry you will find something that speaks to you. My sister and I have matching silver diving whale tail pendants. These are NOT the usual trinkets you find in the souvenir shops that you find all over the place. Fair priced and beautiful items and you don't have to barter to feel like you got a good price. The store is filled with local artist items so you can take home a piece of Alaska that means something.

After wandering through the neighborhood behind the main drag of Skagway, we came to this adorable…read moregallery and I was instantly drawn in by a watercolor of the Northern Lights I saw from the doorway. My husband was instantly drawn in by the dog sitting in the driver's seat of a truck out front, but I digress. This is the only place we purchased artwork to remember our trip. The gallery has many unique pieces of art, from paintings and prints to guitar picks made out of fossilized bone and locally made jewelry. Each artist featured is a Skagway local and very in touch with the culture and vibe of the location so you know you are taking home something meaningful and not just another souvenir.

The store was clean and orderly. They have a wide variety of Harley Davidson merchandise. The…read moreprices have increased a lot. The salesperson was friendly and helpful. This is a great place for locals.

This was a small shop but the lady was very friendly and chatted with us for a while. My husband…read morewas able to find a shirt he liked.

We stopped in at the end of the day and were nicely greeted and encouraged to take our time to…read morelook. I found several fascinating and beautiful pieces and have given a couple as gifts. Highly recommend a departure from the cruise line sponsored stores for something unique!

GREAT service. They're soo nice & laid back. STORE OPENS AT 9am, NOT a minute earlier. Got there at…read more8:59 for 9am reservation, door was still locked. Staff opened the door at 9:03am. He was very courteous & efficient. Reservations were prioritized over walk-ins, which it's supposed to be! Helmets are included. We rented 4 e-bikes, didn't know that they require at least learner's driving permit, but they worked with us. The timer for 2-hour rental started at the time we started riding after the quick instruction, but they don't fuss about the exact minute, which was nice. They gave us a map of suggested routes & clear instructions. The bikes are well maintained. E-bikes were so WORTH it ($49 per bike) made it more enjoyable going up extended mild hills. Helmets included, but optional for adults. This was one of the funnest activities we've done during our travels.

Great bikes, very professional and friendly staff. We did a group ride down from the pass with…read morethem. Pretty fun! Somewhat sketchy as we were right on the highway and going pretty fast (25 mph) at times. Good emphasis on safety, though. It would have been nice to stop more but I suppose they were kind of "herding cats." Then we rented e-bikes and road over to Dyea and the Chilkoot trail on our own. Great ride! The e-bikes were top notch!!