Emergency Restoration just finished a water damage cleanup at our home. The crew was polite and…read moreprofessional. They went well beyond what other contractors have done to protect our floors and cabinets. Every discussion and every decision had our best interests in mind which showed how much they cared

Had a massive fire and was looking for a company that could do it all. They answered the phone late…read moreon a holiday weekend and had a good enough sales pitch so i felt better. They were supposed to call me back this morning between 8-9 and I've not heard a peep. So the initial contact went well but the follow up simply didn't happen

My new countertops are absolutely beautiful! The customer service with this business is…read moreoutstanding. Scheduling and installation were superb. Big thanks to the installation crew: Patrick and Devin. And many thanks to Lavivia for her help and guidance throughout the process!

Is this your regular typical bait and switch company?? Unbelievable. I spent time with Lavivia…read morepicking out colors and type of countertop. She was helpful and wrote down a quote on the back of her business card of $1950 based on the cabinet drawings from the cabinetmaker. It included shelf brackets, a built sink, and backsplash. A person has to come out and verify measurements after the counters are built and installed. We scheduled a time based on the cabinetmaker's schedule, and that went smoothly. The measurer calculated 6 square feet more than what Lavivia and I separately had measured. A few days later she sent a quote for $3200 and said I needed to submit a $1600 immediately to get the project on her schedule. I emailed her back wanting to understand the more than $1200 price difference. After a day of no response I called her and left a message asking the same. I gave her another 24 hour, then decided to search elsewhere. I never heard back from her. Most people, I expect, don't have time to start over, so I expect they're use to getting away with this technique, but I had started early in the project. I went to Home Depot and started the process over. I chose the same product and gave them the cabinetmaker's drawings. They came up with the same measurement I and Lavivia had to begin with. The price was reasonable at around $2100. I said let's do it. She said Sims would have to come out and verify. I was stunned. I told they had already, and told her the story. I then gave her the formal quote from them to make sure we had apples to apples so they couldn't try to raise the price, even using their measurer's figure. The price went up to $2300, but I was still good. So, Sims called in a few days to send someone to measure. I told them their guy already had, and the story. They adamantly said it was going to cost a lot more than that, because I went to a third party. I said, whatever, do you need to come measure again? They said they could use the one they had done. I thought they were done with me, but a week later I called Home Depot to check on the project. Home Depot checked and said it was in production and would be installed on Monday. Installation went well. Lavivia's original estimate included counter brackets to hold the overhang, but that dropped off, so I ordered those separately and had installed them myself. After the install, a rep from Home Depot came by my house to check to see if installation had gone smoothly. I said it did, then told him my story. He said if I used the online template and got charged for more material than was installed, Home Depot would refund that part. I said yeah! I went by the store then emailed the Home Depot rep about having them explain why the measurer got 6 more square feet than we. Sims finally sent the measurer's template he had drawn out, then, in a separate email the numbers he used to calculate square footage. Sure enough, he had counted the overlap corner twice, 6 square feet. I emailed Home Depot rep saying that didn't seem right. This whole things is about ethics. Sims is out for as much money as they can take you for. I guess I looked naive and gullible. I didn't get the card of the Home Depot rep who stopped by the installation day ( the store person didn't know who it could be), otherwise I'd pursue getting a refund for the overmeasured amount.

Ernie made our bathroom remodel a breeze. It was so easy. The countertops were just beautiful! I…read morelove them both and get so many compliments on them from friends. I would highly recommend Oconee Granite and Design for your next remodel.

If every experience of my life left as sweet a taste in our mouths as our dealings with Oconee…read moreGranite and Design did, I'd have never known disappointment or anger. Allison, Ernie, Johnny and Ricardo, in addition to being great at what they do, are just dadgum nice people. The extensive flooring job they did for us is fantastic, and besides the finished flooring, they leveled some uneven places and eliminated some annoying squeaks that used to sound off every time we walked across the living room. My advice is, "Call them. You won't be sorry!"

Serviceperson was prompt and courteous. But don't expect them to perform the services described in…read morethe service agreement. The services described in the provided service agreement were not done. the agreement says "Ductwork: Check for air leaks, and seal ducts." AND also " Insulation: Inspect and maintain insulation on ducts and refrigerant lines." These items were not done. When I called to talk about it the manager or whoever I talked to kept asking if I told him about a problem and That he looked at the ductwork at the inside unit. There is NO ductwork at the inside unit. There is a plenum which goes into the attic where the ductwork is. There was insulation missing on the chilled supply line from the exterior AC unit. That was not repaired. And he never looked at the ductwork at all and it was in need of repair. She kept arguing, talking over me! that he had done everything and that the ductwork was not included and saying he had done everything. So she just deleted the invoice.Now they can probably claim that this review is fake. It is not. They were very unpleasant

These guys are great! I recently moved into a new home and almost immediately started having issues…read morewith my HVAC system. After five other companies/people looked at it, Hale's not only fixed the problem the first time, they spotted stuff that once they pointed it out, should have been obvious to the other guys--and I had a big name that runs ads on the radio out first. The big name company missed the obvious problems. Hale's did not. Everyone they've sent out or I've talked to on the phone has been polite and ready to help. On top of that, their guys are honest and explain everything clearly. I understand my system better now, and this past week when I had another problem, they explained all my options simply so that I could make an informed decision. Fair prices and they got to me fast both times I've had them out. These guys are the real deal. I'm calling them first for all my HVAC needs from here on out.

After a referral from a friend, we finally decided to pull the trigger on replacing our old carpets…read morewith LVP. The experience was seamless from start to finish. The owner, Chris, guided us through the initial steps, and Liz, the designer, was a dream to work with. She was our primary contact, handling everything from flooring selection to coordinating the whole process. The quote was very fair, and Sammy's installation crew did an amazing job. Quick turnaround on installation within a week's.. We couldn't be happier and highly recommend them!

I highly recommend Creative Floorworks for your flooring needs. Absolutely excellent crew - nice,…read moredown to earth local guys working hard. And let's not forget Ms. Cynthia in the shop, who will work with you on exactly what you need. We looked at a few companies for our new LVP floors, but none could beat Creative Floorworks; they were up front and honest about their prices and really listened to our needs. Fast, friendly, professional, efficient and incredibly reasonably priced. I am so happy we went with them. We love our new floors and will be recommending them to anyone in our area looking for new floors!

I definitely recommend this business! Luke, the owner is a respectful young man who shows up and on…read moretime! He gets the job done fast, but also make sure he gets it done right. Definitely will be calling him back!

Project manager Madison did not show up to meet with adjuster as he stated he would. Insurance said…read moredamage was less than my deductible. Do not sign anything without reading total agreement as it is all about the money they get and nothing about what the homeowner gets. Be wary of all roofers who say insurance will pay for everything, Talk to your agent first.

I was a little skeptical when Mr. Brian Hind first knocked on my door wanting to see if I had any…read morehail damage from yesterdays storm. Brian proceeded to say (as I was saying no) that there is no charge if the insurance company doesn't pay for the whole roof. Wow! I thought that is a nice hook (which he gave to me in writing). I found Mr. Hind to be honest, forthright, and a man of his word. Even though I didn't need a new roof there were some minor repairs that he did and the price was very reasonable. When it comes time for a new roof, I will be calling Southern Premier. Thank you, Jim Morris

Butler's Pressure Washing is always reliable and does awesome work. Have used them for several…read moreyears for driveway and patio cleaning. Highly recommend BPW if you want the job done right! Saranne S.

Great results! So nice to work with someone with integrity and Godly character who loves his job…read more Totally satisfied customer.