I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

After a referral from a friend, we finally decided to pull the trigger on replacing our old carpets…read morewith LVP. The experience was seamless from start to finish. The owner, Chris, guided us through the initial steps, and Liz, the designer, was a dream to work with. She was our primary contact, handling everything from flooring selection to coordinating the whole process. The quote was very fair, and Sammy's installation crew did an amazing job. Quick turnaround on installation within a week's.. We couldn't be happier and highly recommend them!

I highly recommend Creative Floorworks for your flooring needs. Absolutely excellent crew - nice,…read moredown to earth local guys working hard. And let's not forget Ms. Cynthia in the shop, who will work with you on exactly what you need. We looked at a few companies for our new LVP floors, but none could beat Creative Floorworks; they were up front and honest about their prices and really listened to our needs. Fast, friendly, professional, efficient and incredibly reasonably priced. I am so happy we went with them. We love our new floors and will be recommending them to anyone in our area looking for new floors!

I can't say enough great things about this company. Years after my basement was completed and I was…read morewell outside of my warranty, they came out to fix a leak that did not exist from the plumbing. I thought it was a plumbing issue (shower), but it was actually a leak coming from the outside of the house into my basement each time it rained. They ended up diagnosing the problem and the water proofing company came out to fix the concrete wall that sprouted the leak. I feel like this company stands behind the work they do and if I could give more stars I would. They deserve for all the best things to be said about them because they are top of the line contractors. Moral of this story, get the water proofing warranty when you buy your home, but more importantly, get these guys when you need your basement finished properly.

Georgia Home Remodeling did an AWESOME job with our bathroom. The before and after is incredible…read more We feel like we have a spa shower and we are taking a vacation every time we use our bathroom. Originally we got a quote for the project from a big box store and this ended up being 1/3 of the cost. We got a beautiful new bathroom and it did not cost an arm and a leg! They are honest guys and they do great work. Thank you!

Fantastic work when it comes to anything needed to be done in a home. I had my master bathroom…read morecompletely redone and the work was nothing short of perfect. I also had new lighting put in, ceiling fans put up, and floors put down. The pricing was fair and I knew my home was in good hands.

From the owner: Customer satisfaction is what determines our success, which is why we take a hands-on approach…read more When interacting with R&R construction and renovation you will notice that we're particularly focused on the