Update: still a poor choice for family care. My kidney issues seem to be stabilizing and improving…read moresince I got off the meds Moser had prescribed ( for 30 years). I fail to see how a Dr living in Spain can be an effective personal doctor. They have associates, I'm sure. If you want to be taken care of by a consortium of Dr's, that your business. But I would prefer one person, one person to rely on and to compliment or complain about when things go wrong. You should not have to see your Dr thru a two dimensional tv screen. I thought I had a reliable San Francisco doctor. He turned out to be the money grubbing type that flew away from San Francisco at the first chance his patient's money would allow.

I love being a patient in this office. Full disclosure, I've never even met Dr Moser. Maura…read moreDevereux, PA, is my care provider. She is amazing as are the other staff. I've been a patient for many years. Unfortunately for me I'm back at Kaiser, which is better insurance but less good care. Someday I'll be back. In the meantime you should take my place. Why? You ask. Because Maura provides excellent care. She and the staff are smart and they aren't your typical "get through the day" employees. They all seem to enjoy their day and each other. Plus, what really makes them exceptional is their sense of humor. This is a nifty treat for those of us who savor this human behavior. It's hard to get it right. Too much and it is contrived and distracting. Too little and it's, well, humourless. Dr Moser's office gets it right.

Been seeing her since early 200s. Wonderful doctor, thorough, professional, and personable.read more

The best. I've been seeing Dr. Cafaro for almost three decades. Hands down outstanding medical…read morecare, from her and Dr. Higgins, and the rest of the team at Wellspring. Yes, the practice has had times been busy, but Dr. Cafaro's breadth of experience and astuteness at tackling complex medical issues is nonpareil in the field, as is her kindness and humor.

I haven't been to this place in 20 years and was just checking in to see if Dr. Kapla was dead yet,…read morebut probably not since narcissists live forever. This dude single handedly took years off my life, significantly reduced the quality of the ones I have left, and lives a life of oligarch level opulence at the expense of countless neurodivergent people he gaslights, neglects, and outright verbally and psychologically abuses if they don't fall in line as flying monkeys. The second I got out of this hell hole and found the specialists that he refused to refer me to, I started getting better, but still have flashbacks about this stupid office decades later.

ok. look - i'd say Dr Kapla didnt care...IF i ever spoke with him. I only saw his PA Greg. Who's…read morea nice guy. But really, 3 years and never once did Kapla ever say hi to me. I mean I saw him. He's on my insurance card. He could come in the little room and say hello. Walk away. It's bad news when a Dr wont even greet you.

Not very knowledgeable about HIV. Seeks to increase the coffers of Sutter by always recommending…read morereferrals within Sutter. Took her 9 days to review and share an important result that affected treatment. Disingenuous clinician.

Horrible patient care!!! Phone calls, and online messages are NEVER returned. Because she can't…read morehandle her patient load she has all types of staff working under her and they never follow through either. EXTREMELY FRUSTRATING. A single, simple migraine medication is NEVER properly refilled and authorizations expire leading to me receiving ridiculous medication denial letters in the mail. Apparently, she thinks a migraine medication is frivolous and not important. Not to mention being misdiagnosed with a cyst on my hand when it was actually a specific type of arthritis among other unnecessary misdiagnoses. Go somewhere else if you're looking for realistic care. If you want healthcare that's a joke, then this is the place for you! Also, this office specifically focuses on AIDS, HIV, and STD's, so anything else they don't give a rats a** about, nor are they experienced with. Just because she's a PCP doesn't mean anything. Don't be fooled by that. In the future, I will not choose a doctor out of convenience with the location or because they're female. I will drive 25 miles if I have to find ANY doctor that cares and knows what they're doing. Also the waiting room is filled with rainbow flags, rainbow decorations and rainbow decor. So if you like being bombarded with LGBTQIA propaganda, you'll fit right in. I've NEVER in my entire life been in a doctors office like this. Highly unprofessional and overbearing. Just stick to healthcare and treating patients- that's it, no need for all the other nonsense. You can make ALL patients feel welcome without going overboard like that. RIDICULOUS.

I was new to San Francisco and made an appointment upon recommendation from a friend. This was a…read morebig mistake. I was able to see Dr. Owen once; however, one must book an appointment far in advance because he is too busy. After the initial visit, the staff will tell you that Carl Stein (the PA, NOT a Doctor) is the only option unless you want to wait a few months. Carl Stein is an extremely rude person who spoke to me as if I were a child. I found myself dreading each appointment and finally decided that it was not worth the anxiety before and during appointments there and found another doctor. It is obvious that this practice is after the dollar more than out to help patients. The base price for my initial exam was around $450 and only took about 20 minutes. I realize prices are more expensive here in San Francisco but it seemed very greedy to me. Please don't make the same mistake that I did. There are much better options in San Francisco.

After a ton of research and a drive from Oakland I was thrilled to find Dr. Owen's office. And he…read moremay be a great doctor, but the receptionist was so rude and unhelpful to me on my first visit (June/08), that I literally turned around and walked out. If you go, make sure you have ALL your insurance information and forms and address/phone/fax numbers ready, because they won't lift a finger to help (and as they spat out to me, "we're understaffed and don't have time to look anything up!" ) I'm still stunned by the experience. I complained to Dr. Owen in a letter, but never received a response - I'm assuming the office staff just tossed it. On a positive note, I found Kapla Medical Group in the same building, with William Kapla and his fantastic physician's assistant Greg Sauers. Super friendly staff and the most high tech medical office I've ever seen. Nothing hand-written - all diagnoses, tests, and prescriptions are in the computer and printed out when you leave - I finally feel like I understand my own medical records.

I had two appointments with Dr. Grady, and both left me wondering why I had been referred in the…read morefirst place. My urogynecologist had recently performed a cystoscopy and found a couple of bladder cysts. She told me they did not appear serious but referred me for follow-up. I attended my appointment expecting to discuss those findings and understand the next steps. Instead, the visit lasted only a few minutes. Dr. Grady exchanged pleasantries, asked how I was doing, and then told me to return in six months. I left without understanding the purpose of my referral, whether the bladder findings required any further evaluation, or why a six-month follow-up was recommended. Later that same day, my primary care physician asked whether Dr. Grady had looked inside my bladder to evaluate the cysts. When I told her he had not, she seemed surprised. That made me even more confused about the purpose of the appointment. As a disabled patient, attending specialist appointments requires transportation coordination and significant effort. I made the trip believing the appointment would answer important medical questions. Instead, I left feeling that my concerns had not been addressed and that my time had not been respected. My criticism is not that the appointment was brief. A brief appointment can still be excellent if the doctor explains the diagnosis, the purpose of the visit, and the treatment plan. Unfortunately, I received very little explanation, and I left with more questions than answers. Based on my experience, I cannot recommend Dr. Grady because I did not feel informed, listened to, or given a clear understanding of my care.

Dr Grady is great! However, the front office's Stephanie is…read morehorrible and incompetent. I had a urine test done and had some questions about the result. I called the office and talked to Stephanie about my concerns. She was supposed to contact Dr. Grady and get back with me. Nothing for weeks! Then my appoint is approaching and she called me this morning. I asked her about the concerns I have with the urine test results and her response: are you sure you talked to me??? FYI, I am sure! I even marked on my calendar! Instead of admitting she forgot, she started to slip and slide and tried to get out of it. Very unprofessional! Even for the best doctors, the weakest link are the people working in the front office

Avoid this surgeon. Dr Goodman is all about speed and increasing profits. My experience with this…read moredr was Not Good. Patients are objects. Staff are conscientious but ruled by his iron hand and a time clock.

Luckily my CF specialist brought in help to treat my condition with this awesome man. He is a…read morelittle crazy because he is soo busy and he travels between all CPMC campuses pretty regularly. I love that he explains everything to me like why he is choosing a certain treatment over another and he also called in other experts from CO to help him make the correct decisions with me.... I believe he basically said 'I dont feel comfortable making this decision alone" so he called some other docs more familliar with a case like mine. He does lots of research, makes sure Im getting routine tests done when on antibiotics and such to monitor kidney and liver levels etc. Basically he knows his stuff and his limits but will do research to expand his knowledge base and he will tell you that (at least for me, he keeps me updated on his thought processes). He has maybe a "dry" sense of humor but it fits me and my parents and we get along great with little jokes here and there. Also I am 22 so Im at that stage where my parents opinions can matter or not to a doctor (or to me haha) but he always explains things to them as well and includes them. In all honesty I would love to try Stanford as a hospital but because of Goodman (and Dr. Brown and their team efforts in taking care of me) there is no way I could leave such great quality healthcare. If you read this Goodman, Thanks! And dont make fun of me.

I highly recommend Dr. Edelstein. I had lots of questions, and his answers showed that his medical…read moreknowledge is expansive. He also has a great bedside manner. He acknowledged my questions and concerns and answered them in a confident way that put me at ease. He quickly diagnosed my issue and his remedy was every effective.

Edelstein left chronic MRSA recorded on blood tests untreated. He did not even see us and referred…read moreus to dermatology, saying it was a only a skin rash. There was no skin rash. The lab stated MRSA and treatment was with infusion of a specific drug. Left untreated MRSA can kill you. Hopefully the victim to his beyond extreme behavior and gaslighting will live.

Incredibly brilliant doctor, but I think she has RETIRED from practice! How I miss her intelligence…read moreand sensitivity! She is one of a kind! I now live in Pasadena, but I would fly anywhere to consult with her again!!

THE BEST! Dr. Kutzcher is everything you would want in a primary doc- timely, concerned, kind and…read morethoughtful. I feel privileged to have her be my primary