Update: still a poor choice for family care. My kidney issues seem to be stabilizing and improving…read moresince I got off the meds Moser had prescribed ( for 30 years). I fail to see how a Dr living in Spain can be an effective personal doctor. They have associates, I'm sure. If you want to be taken care of by a consortium of Dr's, that your business. But I would prefer one person, one person to rely on and to compliment or complain about when things go wrong. You should not have to see your Dr thru a two dimensional tv screen. I thought I had a reliable San Francisco doctor. He turned out to be the money grubbing type that flew away from San Francisco at the first chance his patient's money would allow.

I love being a patient in this office. Full disclosure, I've never even met Dr Moser. Maura…read moreDevereux, PA, is my care provider. She is amazing as are the other staff. I've been a patient for many years. Unfortunately for me I'm back at Kaiser, which is better insurance but less good care. Someday I'll be back. In the meantime you should take my place. Why? You ask. Because Maura provides excellent care. She and the staff are smart and they aren't your typical "get through the day" employees. They all seem to enjoy their day and each other. Plus, what really makes them exceptional is their sense of humor. This is a nifty treat for those of us who savor this human behavior. It's hard to get it right. Too much and it is contrived and distracting. Too little and it's, well, humourless. Dr Moser's office gets it right.

Been seeing her since early 200s. Wonderful doctor, thorough, professional, and personable.read more

The best. I've been seeing Dr. Cafaro for almost three decades. Hands down outstanding medical…read morecare, from her and Dr. Higgins, and the rest of the team at Wellspring. Yes, the practice has had times been busy, but Dr. Cafaro's breadth of experience and astuteness at tackling complex medical issues is nonpareil in the field, as is her kindness and humor.

I haven't been to this place in 20 years and was just checking in to see if Dr. Kapla was dead yet,…read morebut probably not since narcissists live forever. This dude single handedly took years off my life, significantly reduced the quality of the ones I have left, and lives a life of oligarch level opulence at the expense of countless neurodivergent people he gaslights, neglects, and outright verbally and psychologically abuses if they don't fall in line as flying monkeys. The second I got out of this hell hole and found the specialists that he refused to refer me to, I started getting better, but still have flashbacks about this stupid office decades later.

ok. look - i'd say Dr Kapla didnt care...IF i ever spoke with him. I only saw his PA Greg. Who's…read morea nice guy. But really, 3 years and never once did Kapla ever say hi to me. I mean I saw him. He's on my insurance card. He could come in the little room and say hello. Walk away. It's bad news when a Dr wont even greet you.

I have been seeing Dr Baca for the past few years and she is great! Very caring and always able to…read moreget me a solution to my problems. I feel that she is very knowledgeable and I am always able to get in to see her or one of her colleagues if that is urgently needed. 5 star!

Not very knowledgeable about HIV. Seeks to increase the coffers of Sutter by always recommending…read morereferrals within Sutter. Took her 9 days to review and share an important result that affected treatment. Disingenuous clinician.

I have been a patient of Dr. Owen for almost 30 years. The care and compassion I have received have…read morenever been less than personal, professional and inclusive. Dr. Owen's continually expanding store of knowledge in the treatment of HIV never ceases to amaze me. He has participated in every HIV conference no matter where in the world it was held and he always comes back to his practice refreshed and with incredible new insights as to how to treat this controllable condition. I credit Dr. Owen's continually expanding knowledge and commitment to his practice and patients as the reason I remain healthy, happy and joyously alive. I see from other reviews that some have been a little off put by the transition from paper records to electronic. I will admit that it was cumbersome and time consuming but now that the system is up and fully operational, I find it an amazing tool to help me understand and follow my treatment and progress. In preparation for my upcoming quarterly physical exam I had my blood drawn for testing two weeks before my appointment. A week after visiting the lab I received a call from Dr. Owen asking how I was feeling? Not the best question you can hope to be asked by your physician. I told him that I felt terrific. Since recently retiring and having finally finished a long drawn out divorce from my last partner, I was actually feeling euphoric and better than ever. He told me that the lab report showed a completely different story. My t-cell count and percentage of t-helper cells had completely collapsed from their previous levels. Since he was able to look at the charting of my history on the new electronic record he could see that something was really wrong. He assured me that since I was feeling great that there must be some mix-up at the lab. I returned to the lab the following morning and had my blood redrawn. Within 36 hours I received another call from Dr. Owen letting me know that there had certainly been some mistake at the lab. All numbers were now up in my historic ranges. The Sutter Health "My health Online" allows me to follow the same data that the doctor does. I find it an invaluable tool. It was certainly a relief to see the anomaly of the first set of lab work compared to my history and redone testing. I consider myself privileged to be under the expert care of Dr. Bill Owen.

I was new to San Francisco and made an appointment upon recommendation from a friend. This was a…read morebig mistake. I was able to see Dr. Owen once; however, one must book an appointment far in advance because he is too busy. After the initial visit, the staff will tell you that Carl Stein (the PA, NOT a Doctor) is the only option unless you want to wait a few months. Carl Stein is an extremely rude person who spoke to me as if I were a child. I found myself dreading each appointment and finally decided that it was not worth the anxiety before and during appointments there and found another doctor. It is obvious that this practice is after the dollar more than out to help patients. The base price for my initial exam was around $450 and only took about 20 minutes. I realize prices are more expensive here in San Francisco but it seemed very greedy to me. Please don't make the same mistake that I did. There are much better options in San Francisco.

Dr Grady is still the best…read more But minus 1 star (should be 2) for the awful support staff. You are on hold forever if you call (11 minutes today before I was sent me to general voicemail). There is no way to leave a message for your specific doctor. Callbacks happen by end of day, but resolution inevitably rolls into day 2. Infuriating. Happened more than once. Some attitude as well. Very unprofessional.

I had two appointments with Dr. Grady, and both left me wondering why I had been referred in the…read morefirst place. My urogynecologist had recently performed a cystoscopy and found a couple of bladder cysts. She told me they did not appear serious but referred me for follow-up. I attended my appointment expecting to discuss those findings and understand the next steps. Instead, the visit lasted only a few minutes. Dr. Grady exchanged pleasantries, asked how I was doing, and then told me to return in six months. I left without understanding the purpose of my referral, whether the bladder findings required any further evaluation, or why a six-month follow-up was recommended. Later that same day, my primary care physician asked whether Dr. Grady had looked inside my bladder to evaluate the cysts. When I told her he had not, she seemed surprised. That made me even more confused about the purpose of the appointment. As a disabled patient, attending specialist appointments requires transportation coordination and significant effort. I made the trip believing the appointment would answer important medical questions. Instead, I left feeling that my concerns had not been addressed and that my time had not been respected. My criticism is not that the appointment was brief. A brief appointment can still be excellent if the doctor explains the diagnosis, the purpose of the visit, and the treatment plan. Unfortunately, I received very little explanation, and I left with more questions than answers. Based on my experience, I cannot recommend Dr. Grady because I did not feel informed, listened to, or given a clear understanding of my care.

Avoid this surgeon. Dr Goodman is all about speed and increasing profits. My experience with this…read moredr was Not Good. Patients are objects. Staff are conscientious but ruled by his iron hand and a time clock.

Luckily my CF specialist brought in help to treat my condition with this awesome man. He is a…read morelittle crazy because he is soo busy and he travels between all CPMC campuses pretty regularly. I love that he explains everything to me like why he is choosing a certain treatment over another and he also called in other experts from CO to help him make the correct decisions with me.... I believe he basically said 'I dont feel comfortable making this decision alone" so he called some other docs more familliar with a case like mine. He does lots of research, makes sure Im getting routine tests done when on antibiotics and such to monitor kidney and liver levels etc. Basically he knows his stuff and his limits but will do research to expand his knowledge base and he will tell you that (at least for me, he keeps me updated on his thought processes). He has maybe a "dry" sense of humor but it fits me and my parents and we get along great with little jokes here and there. Also I am 22 so Im at that stage where my parents opinions can matter or not to a doctor (or to me haha) but he always explains things to them as well and includes them. In all honesty I would love to try Stanford as a hospital but because of Goodman (and Dr. Brown and their team efforts in taking care of me) there is no way I could leave such great quality healthcare. If you read this Goodman, Thanks! And dont make fun of me.

I highly recommend Dr. Edelstein. I had lots of questions, and his answers showed that his medical…read moreknowledge is expansive. He also has a great bedside manner. He acknowledged my questions and concerns and answered them in a confident way that put me at ease. He quickly diagnosed my issue and his remedy was every effective.

Edelstein left chronic MRSA recorded on blood tests untreated. He did not even see us and referred…read moreus to dermatology, saying it was a only a skin rash. There was no skin rash. The lab stated MRSA and treatment was with infusion of a specific drug. Left untreated MRSA can kill you. Hopefully the victim to his beyond extreme behavior and gaslighting will live.

THE BEST! Dr. Kutzcher is everything you would want in a primary doc- timely, concerned, kind and…read morethoughtful. I feel privileged to have her be my primary

I echo the sentiments of the person complaining about the office staff…read more Dr. Kutzscher please FIRE your gate keeper. The person I spoke to was rude and aloof and she basically could not be bothered with my questions or concerns. You may be a competent physician but your administrative help is from Middle Earth!