I booked a traditional East Indian head massage after discussing it with the therapist via text and…read morephone. I mentioned loving the full techniques I've seen on YouTube and Google. What I received was basically just light tapping on the face, with no real kneading or pressure anywhere. For $85, it wasn't a proper massage at all. If that's her style, it should've been clarified upfront. She also had an unwelcoming attitude before the session even started, which became a little awkward. I reached out afterward and got a polite but unhelpful response. Disappointed. I honestly felt scammed and wouldn't recommend if you're expecting a real Indian head massage.

Recently saw Bina for a massage and reiki and wow did I need that! Bina was very nice and…read morewelcoming. Was amazingly helpful when i was asking her questions and got back to me quick. She was able to get me in soon for an appointment. Massage was great! Offered different oils to choose from for the massage. Will be going back soon for another session!

I had a neck and lower back pain. The young lady with 12 years experience did an outstanding job!…read more I was very impressed. I would love to come back, but I don't live in Santa Rosa

I booked this place for the first time, and unfortunately it was the worst massage I've ever had…read more When I walked in, neither of the two women at the front were friendly. I asked to use the bathroom before my session, but instead of helping, they kept directing me straight to the massage room. I ended up having to find the bathroom on my own. My massage therapist didn't speak any English, and despite repeatedly asking for light pressure, she continued using heavy pressure and even started hitting me with her fists in certain areas. It stopped feeling like a massage and more like being struck. This was supposed to be a two‑hour session, but I couldn't relax at all because the hitting continued throughout. The only positives were that the place itself looked nice and the price was reasonable. Still, the overall experience was so uncomfortable that I will not be booking here again.

My bf and I got a one-hour couple's massage this past Sunday. We arrived early, but they started…read more5-10 minutes late after our appointment time. Staff was friendly, and seemed to be running around doing their best to help customers on site (possibly short-handed). Gentle melodies played quietly in the background during our session, but the ticking of the clock was loud and a bit bothersome in our massage room. The decor and setting was clean and simple. I loved the comfy face hole pillows on the massage beds, which felt like a soft memory foam type of material. Our masseuses were in and out of the massage room, leaving the room at least 3 times combined during our session to help other customers outside of the room (I know this because it happened every time the door bell to the entrance rang). This doesn't count the times they left for hot towels. We asked for hard pressure for both of us, but my bf's masseuse did a better job at it than mine. His massage bed had bars hanging from the ceiling which was used for back walking. For my treatment, there were moments that felt like my masseuse applied deep tissue strength, but the pressure wasn't consistent, and she didn't really work on my knots. I did appreciate that she did a thorough job on my feet though. That was probably the best part of my full body massage.

Great service & very attentive. Removed a star because they were mad at my $20 tip and was asking…read morefor more money. They don't know how much money a person has. Getting a massage is a splurge for some People and you can't be mad at someone's tip. It's kind of rude. But my massage was cool.

When my absolute favorite massage therapist moved far away last year, I was heartbroken I wouldn't…read morebe able to find another great massage therapist. However, I'm thrilled to say my search is finally over. Why? Because I found Steph at Serenity and she is terrific! Okay, first things first... As a guy, I'm usually indifferent to ambiance, but the place is extremely clean, smells great and overall has a nice inviting atmosphere. Next, I've had many massages throughout Northern and Southern California over many years. I can tell when someone cares about you and when they are just going through the motions. Steph truly cares. She is professional, strong, and knows how to work out tension, sore muscles, and leave you feeling great! Each time I've left I feel so much better and so relaxed I almost feel I should wait for a while before I drive! If you've had a great massage in the past, you know exactly what I'm talking about. And if you haven't, well, it's time to see Steph! Highest possible recommendation!

Terrible massage. The lady doing it was old and couldn't give a deep massage. I'm trying not to be…read moremean, but I came to relax and left without feeling relaxed.

Matty is an excellent masseuse. Took my grandmother, leaving this review for her and definitely…read morewill be back. He created a sense of safety, deep relaxation and helped her body release stress effortlessly. I went to massage her the next day (obviously I am an amateur) and he worked miracles on her knots. The studio itself was so refreshing and kind. I totally recommend this place to anyone looking for a knowledgeable massage therapist.

Took advantage of the first massage $100 promo and was definitely back for another massage. I've…read morebeen bouncing around massage therapists and try to get one monthly, but I think I found the one, guys! I lift 6 days a week, have kids, and have had several orthopedic surgeries so this is exactly what I needed. First time I had Deep Tissue Full Body Myofacial work, and the second time I got Medical Massage - Neck, Shoulders, Upper back, both times with Matty who does a great job listening to what problem areas you have and combining the right pressure with stretches. I will definitely be back. Shout out to Stacy to who is sweet and followed up with me.

Mila is a very skilled and intuitive massage therapist. I am a Chiropractor and have seen and…read moreworked with many massage therapists over the years and I was very impressed by Mila's knowledge of the body. She was able to blend therapeutic massage and relaxing stress relieving massage and energy work seamlessly. She even used hot stones on my IT bands that really felt like it released the tension. I would highly recommend Mila for getting to the root of tension and injuries as well.

I had a 90 minute relaxation massage today with Ann. It was one of the best massages I've had…read more First of all, the reception staff was polite and friendly on the phone and at the salon. The spa itself was very inviting with great parking. Ann gave a wonderful massage that definitely eased muscle tension and relaxed my body from head to toe. She was very polite and accommodating, but did not talk during the massage which I really appreciated. I would highly recommend Best Day Spa in Santa Rosa.

Best day spa is the best day spa around. Not the best curb appearance but it's clean and…read morefunctional inside. Very welcoming and helpful staff, accommodating schedules, and same day appointments are often able to be scheduled. I have been a "member" here for over 5 years, which keeps me on top of receiving monthly massages. Being a member give you are better fare rate but your CC is charged monthly (if you dont use massage for that month, its saved as a credit to use in the future). This massage center is locally owned and has 2 other locations, both in Santa Rosa. Highly recommend when in need of optimal relaxation and relief.

Absolute amazing massage ! professional , very strong and intuitive - Chandra arrived on time ,…read moreexcellent set up i really loved loved this massage, thank you so much Chandra.

Chandra was amazing and worked on my Mom due to fluid retention. She was prompt and had a calm…read morepresence.