I normally dislike giving bad reviews, however this appointment was really, really bad. I have had…read morea nerve problem in my foot for 2 years now. I had a note of about 12 questions to ask the doctor. I waited 30 min for the PA, Jennifer, who was actually nice and attentive. But she was unsure of my problem. So, I had to wait for the doctor. Dr. Metyas.... I waited almost 40 minutes for him. He grabbed my foot and said mortons neuroma or shot. I tried to ask my questions but again he said the same thing. Then walked out. I mean, this was really bad doctor care. I have since seen a foot specialist who says its not mortons neuroma but an injured nerve father down and orthotics will help, and I definitely do not need surgery. I have seen a lot of doctors over the past two years and this was by far the worst experience and time waste. Jennifer was great tho, but Dr Metyas was really bad imo. Most doctors should show care and allow a patient to ask their questions. This one didn't. 0/5. For this place. Sorry for the bad review.

PA Bryant is exceptionally patient-oriented and has an excellent bedside manner. She genuinely…read morecares about her patients, taking the time to listen carefully to their symptoms and concerns without ever making you feel rushed. I always feel heard, respected, and completely comfortable in her care.

Dr. Yeranosian staff friendly Kind helpful caring committed…read moreto help each other out Dr. Yeranosian was friendly sweet very pleasant to speak with and easily approachable Checked my knees was very tender and careful I just met Dr. Yeranosian. His workers represent Dr Yi San very well. I am going to stay with this doctor. I had knee injections and he was very gentle and very careful. I left feeling like this is my doctor.

I have come here twice over past year and ond half and seen both Dr. Osborne and Dr Everson for…read morenerve problems in my foot. I felt both doctors were great. Very patient with all my questions, and knowledgeable as well. Currently being treated by Dr Everson and I feel I am in very good hands. Thx.

Myself and each one of my children have Dr B as our Primary Care Physician, the genuine compassion…read moreand care we receive from him is the key factor why we travel over 45 minutes to his office in Azusa from LA. The overall experience from every staff member from start to completion is impeccable. Family Medicine Headquarters is that DIAMOND IN THE ROUGH amongst doctors in a sea of quick to see you doctors. Dr B literally stayed past closing and went over all options! We are very fortunate to have an incredible doctor like him!

Love the education & care i receive from Dr. Bor Bor & his wonderful staff!!! Tremendous, personal…read morestrides & improvement(s) from his compassionate, professional care, has improved my quality of life, & hope!!! Thanks to......THE BEST!!!

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

I recently changed Drs to this office. I have not met Dr. Usborne himself, but his physicians…read moreassistant practitioner is absolutely fabulous. She is also extremely efficient and got me into some referrals that I absolutely needed. I recommend them highly. I traveled all the way from Claremont to their office because I was looking for quality medical care. I believe that they have provided me with quality general practice and I highly recommend them. The physicians assistant is extremely sweet, very smart, very efficient.

Great officeKatie front desk is helpful, kind and welcoming. Sarah the PA is so patient and…read moreknowledgeable and also very kind and understanding. Fernando the PA and his assistant Amos are an awesome team their follow up is like non I've ever seen. Thank you all for being such an amazing office. Dr Usborne should be very proud of the professionalism of his team he has in all of you

Dr. T is phenomenal and he only made his practice even better by adding Bianca and his son to his…read morepractice. Everyone here is so kind from Receptionist to the doctors. The care you will receive here is above and beyond. The quality care you will get as well worth the wait in the waiting room. They take the time with each patient to make sure that all issues of your appointments are resolved. Maximum stars are 5 but they're definitely a 10 star rating ‍ ‍ Wendy W

Came in because of high reviews and how patient reported feeling like they were heard and not…read moredismissed. My first interaction was with Shant Tomassian and it went well, he ordered the bloodwork i was interested in running for the wellness concerns that I had. Never received a follow up call or contact on my blood results to guide me through what the results meant. I called the office and asked what the next steps were, they told me if I didn't hear anything then there's nothing to be done. But that doesn't explain the concerns that I'm having with my health and wellness. They scheduled me an appointment with Bianca, who is supposed to be specializing in women's health, but a day before the appointment they called me to reschedule and push it back a week. Her appointment times are terrible. She's only there on certain days of the week, there's no early morning or after work appointments. I specifically told them from the original booking that I would have to use my lunch break for the appointment and would have less than an hour to be there. The Office assured me that I will be seen when I arrive. When they called to reschedule my appointment, I reiterated all of that. I arrived for my 1130 appointment right at 11:30. At 12:05 I still hadn't been called back and checked with the front desk how much longer it would be. From what I could overhear it sounded like there were 3 to 4 more appointments in front of me. Which meant I would've been there well over an hour before I would've been seen. They asked if I wanted to reschedule. I told him to refund my copayment. Thankfully, they did. My initial experience did not outweigh the rest. Don't overbook if you can't see your patience in a timely manner. The least you could do is let them know what they expected weight is when they arrive for their appointment. I've now lost my entire lunch break, was late to getting back to work and have to find a new doctor all in one. If they don't care about your time, they don't care about you.

This office consistently occupies residential parking spaces designated for the neighboring…read morecommunity, several of whose residents have mobility impairments and rely on those spots for accessibility. After raising this concern directly with the office manager, the situation improved temporarily, however, the problem has since resumed. Given that the Civic Center parking lot is located directly across the street, there is a readily available alternative for staff and patients. I would strongly encourage management to implement a lasting solution out of consideration for the residents affected.

Short wait after arriving on time to be moved to an exam room. Another shot wait for the nurse to…read moretake vitals and then to be seen by Dr. Z. We had just gotten started when the nurse came back and told the doctor something. The doctor excused himself, said he had a very sick patient who he was trying to help and he would be right back. It was just a few minutes later that Dr, Z came back, We finished up he appointment. I thought it was great that he priorized based on need. It made me feel more confident in his care.

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.