We've now had two roofs installed by Knox Roofing, and both experiences were outstanding. John Knox…read moreand Dalton stepped in when we needed help and truly saved the day. Beyond doing excellent roofing work, we had the chance to get to know them a bit during the process. John and Dalton are genuinely exceptional men--honest, hardworking, and the kind of people you immediately trust. Their crew is efficient, professional, and makes sure everything is cleaned up before they leave, which we really appreciate. It's rare to find contractors with both this level of skill and character. We highly recommend Knox Roofing.

John and Dalton were very professional and helpful! The work they did on my in-laws roof is top…read morequality. John is not pushy at all and did not do anything that we didn't need. This company in very reasonable! Would definitely use again!

I found all American roofing and restoration very professional very responsive and did a great job…read moreon roof replacement I would highly recommend them to anyone needing a roof replacement They have been very professional all throughout the process and work through the insurance claim which was denied but they were the most competitively priced of anyone I contacted for a roof replacement

Outstanding company . Professional , lightning fast, on time and keeps everything clean and neat…read more Great customer service. Brittany helps with all questions and will help with claims. easy to get in touch with them . I definitely recommend them for your roofing needs . You will not be disappointed . Love this company and the People

When you're replacing a roof while living in another state, trust becomes the most important…read morefactor. We bought a 2003 home that still had its original roof, complete with solar panels, and had to coordinate everything from a distance. That could have been incredibly stressful, but Marcus made it feel surprisingly easy. He was consistently proactive, communicative, and transparent throughout the project. We never felt like we were wondering what was happening. When rain threatened the schedule, he immediately brought in additional crew members so they could finish before the weather rolled in. Instead of excuses, he found solutions. The installation itself was fast, organized, and professional. The crew arrived when they said they would and got the job done efficiently. One unexpected highlight was the documentation afterward. The drone photos of the finished roof were outstanding, and the detailed paperwork made getting approval from our homeowners insurance company simple. It's one of those little things you don't think about until you need it, and they absolutely delivered. We did run into some frustrations with the separate solar vendor, but as far as Elite Roof & Solar is concerned, we'd hire them again in a heartbeat. In fact, our parents are buying an older home in the Asheville area. When that roof eventually needs replacing, Marcus will be our first call. It's rare to find a contractor who combines excellent workmanship with great communication and follow-through. Elite Roof & Solar earned our trust, and that's probably the highest compliment we can give.

I had a leak in our roof and panicked trying to find a reputable contractor and company. From start…read moreto finish Elite Roof and Solar was the best decision I've ever made! Jake Jerles met with me and went over everything. Within a month after insurance finally approved our roof was scheduled and replaced. The process was seamless. They showed up and did a beautiful job! They are true master craftsmen and master Elite contractors! From scheduling to installation they were on it ! Truly can't say enough about how great this experience was! If you need a new roof ... This is the company to call !

Had my roof done by them about eight years ago shingles are broke off my roof water leaking same…read moreplace in my house. I called them to come look at it . They never come back out. I have another roofing company out now replacing roof again. I just think it was cheap material they used. So I would not recommend any work to be done by them. Especially when a called him to come out and he never showed up

disappointed... i was given a price and told to order the materials. When i had pallets of shingles…read moresitting on the lawn and the roofers came i was informed the price was going to be more than double the quoted price..... i then searched the interned and found out Robert Neilson, owner of Troutman Roofing in Troutman, and his son Bobby Neilson have a history of bad business practices. i should have checked first and saved myself time and effort.

Fantastic job. Took care of the little details, pointed out ways to improve the job,, added…read moreadditional flashing where needed, monitored gutter work to make sure it was right. Clean up really well. Can't say enough good things about Mr. Garcia and his team. Thank you.

I contacted Pedro the owner of the company about a roof inspection for a client of mine. We…read morescheduled a time to meet so that I could provide access. I confirmed the day and time twice. On the day of the inspection he was a no call no show, even after I called three times and texted to confirm he would be there. Finally he called an unapologetically cancelled despite the fact that my client had driven two hours to be there and I had driven over an hour. He waited until 30 minutes after the scheduled time to return my calls to cancel and then proceeded to reschedule for four hours later than originally planned. I made arrangements for another broker to meet him and for my clients to leave, kill 4 hours and then come back. One hour later he called back to cancel again and berated me for not asking more questions or having more concern for his personal problems, which was so outside the scope of anything sane that I can't even begin to describe how dumb this person must be. After informing him of what a lousy experience this was, he told me he would do me a favor and show up anyway. I told him what he could do with his "favor". What an absolute joke of a company and straight from the owner himself. Absolute clown.