I must say I have had and continue to have the best customer service experience with Carol D! It's…read morebeen years and 14 cruises that she has been booking cruises for me and my family. Two of them were large group cruises, one family reunion and one wedding. Carol is very knowledgeable and attentive to all details no matter what type of trip is booked. I have recommended her to many friends, no one has been disappointed. I was happy to meet her on a cruise, she is a wonderful fun-loving person! Carol takes care of all my travel needs, and she will soon be booking my first river cruise. I trust in her expertise on which cruise lines to book based on my needs and wants. Carol is great at all the helpful information she emails pertaining to every trip. You can't go wrong having her as your travel agent. Thanks Carol!!

Absolutely incompetent agent Lisa Frost The main request was…read morea beach with swimming. She didn't bother to place a simple phone call to the resort and confirm that the beach is actually swimmable. On arrival we realized that swimming is prohibited. Why to bother use an agent and traveling agency? Unbelievable

Customer Service: I am very impressed by Kate Weiss' exemplary responsiveness. She has been…read morethorough in assisting us from my first contact with her. She keeps in touch when she is out of the office and even when she is in a different time zone. Expertise: Kate really knows her stuff. She has tailored our travel arrangements to respond to my specific preferences and to my wife's priorities. She is very thorough and provides useful, appropriate suggestions in response to our likes and dislikes. Overall Experience: I was so impressed with Kate's responsiveness and her thorough approach in providing me with information, I have taken over the responsibility of making the travel arrangements for my wife and me. Expedia is now my travel agent of choice. The teamwork displayed by Susie Wilkinson in Kate's absence has reinforced in my mind that I made the right move in going with Expedia.

I met with travel agent Joanne Gaucher, and explained I was moving to Europe. She failed to inform…read moreme she had booked me a flight with no stowed baggage allowance. I arrived at the airport with 2 suitcases and was told I could not bring them. I then had to scramble to get over $200. to pay for my baggage to come with me on the plane. She told me she had 30 years experience and she knew what she was doing. The service she provided was curt and bad.

Always excellent service. Our agent Edward Infanti has always gone above and beyond to book amazing…read morevacations for us.

I have nothing but praise for the CRUISE EXPERTS TRAVEL agents. They are smart, savvy, efficient,…read moreand give fantastic advice. The agents I have used have been on many of the cruises and ships, so they know what they are talking about. They also give the best service I have ever had from a travel agent. For example: Our newest agent, Matthew Vaughn, contacted us the other day to tell us that he followed up on some promotions ON HIS OWN to save us $650 --even though we booked the cruise last year! He did this right before we were to make the final payment. Wow. We have booked with both the CRUISE EXPERTS TRAVEL agents and directly with the cruise lines, and I promise, they are a better choice than booking directly with the cruise lines. You will notice the difference immediately. Give them a call, and they will make selecting a cruise a whole lot easier.

One of my client recommended Contacting Wendy for travel information. She was very helpful and…read moreprovided lots of tips for our travel to Japan and Taiwan. She offered a direct flight deal that includes 4 nights hotel in Japan which beats all the other prices we found online. The only bad thing was they only take a maximin of $300 per person for credit card purchase and the rest I need to go into the office in person to pay either in cash or by cheque. The office is on the second floor at Parker Place. I looped around the mall once before I found where it is. I like that she gave me her cell number as I can message her via WhatsApp for quotes and questions as well as phone call. When I was paying, she provided me with transit maps and brochures of Japan for my trip as well as some must try food places. I will definitely find her again for my future travel.

Used to deal with them more before Superstore went thru its renos, but one filipino travel agent is…read morevery helpful, as long as you tell her your budget, dates, etc. she'll call you back with a day or so. Now they're on the 2nd level so while your other half is shopping for groceries, here's a place to kick around some tires. A small office with about 3 other agents so it won't be too private but she's pretty patient.

Shahmyn Sencio is the Filipina staff member that does a super job. Actually all the ladies there…read morecan make your dream come true when you book a vacation. Shahmyn is my superstar. She gives good information and details. Often she can suggest something you don't even think about and get great results. So please take care to plan your trip carefully. Just because you know how to book on the internet doesn't mean you are getting the best deal. Advice is extremely important when you go to another country. Shahmyn is an expert and I trust her professionalism and her dedicated aspect in making every journey great. Make every journey memorable. Booking with Shahmyn will give you that head start. Happy Travelling.

I have been coming to this travel agency for years, as the staff has been very helpful, and very…read morehonest. Located near the end of Chinatown, on Pender Street, I found this place back in the middle of 2006. When you go in, you see 7 - 8 big desk, one on each side. The funny thing is the sign above each desk, as they tell you what language the agent at that desk can speak. Most of the Asian language's are covered. I have to give credit to the one person that has helped me for all my travel needs for the past 4 years. Her name is Carrie, and I have recommended her to a number of my friends and collegues. She has always been helpful getting quotes for flights for me, and she also looks at other dates to try to save me money. All the quotes that I have been give are always after tax, and she has been able to beat online prices. Also the convience of dealing with payment over the phone, and emailing me the itenerary has been great. If you plan to book your next flight, give this place a try, I'm still using it to this day. Also if you are flying to Asia and you need a China Visa, they can help you do it for an extra $10, which is way better than you wasting your day (and your life away) at the China embassy trying to get one!

By way of a timeless 1940s Streamliner teach as well as This country's biggest paddlewheeler, the…read moreAmerican King United states Queen would be the largest steamboat ever before made beijing city tours. Your dispatch seemed to be constructed in 1995 and is any sixdeck entertainment of a typical Ms riverboat, belonging to Regal The usa Series. , travelers will discover autumn colorings when using 11day voyage which will bring them coming from Alameda for you to Pittsburgh. http://www.chinatouradvisors.com/Beijing-tours/

This Travel Agency is a hidden gem located in the Denman Mall. I was recommended by a girlfriend I…read moreworked at Signature Vacations with in the 90s. There have been a couple times where I have taken all of my pre-planned arrangements into them from research online and they haven't been able to find me anything cheaper and they will simply tell me to go book it. The travel industry is not like it was in the late 90's and given this, their honestly means a lot to me when I book a trip. Even if I end up booking online, I still always book my insurance with them. Friendly, attentive staff and no pressure or lousy sales pitches. This company gives you a sense of feeling safe and protected with your vacation choices, something that I don't think many agencies offer anymore and haven't for a while.

great service, reasonable prices. shanti Roy was available and clear…read morein her communication. We were flying after a lengthly medical Recovery so needed some TLC with our first plane travel and we got it.

Rarely use real agents these days with the online sites and all, but had some time to kill and have…read moreto say i was genuinely surprised and impressed by Uma's service. Got some quotes on European and Middle East trips; nice that she offered to look at Cathy Pacific and Emirates to get the lowest rate. From the outside, you'll never know how huge this place is, easily 1500 square feet. Even a seating lounge too. about 8 full-size real desks for more privacy, unlike Flight Centre's long counter-style.