I love Sam's club it's always super neat and clean when I go. I love the colors in there I would recommend going here

Terrible, employee's are always rude.Always act like they know everything. Just go to a different Sam's club

Went to Sam's Club Butler PA 6/19/23 picked up lemons & mandarin cuties . Today 6/24/23 they are both moldy . It would be nice to get a refund for them. 457334 clementine sf 7.86 19442 3lb ca lemo f 3.98 19442 3lb ca lemo f 3.98 Walter Pennington Sam's club plus member ** **** **** 7034 read more

I had the pleasure of visiting the Butler PA Sam's Club location today. This review is not on the store as this store is wonderful usually. This review pertains to the most disgruntled worker I've come across in a long time. I would encourage Sam's Club to rethink who they select to clean up the clothing piles. As I was walking through this section, a worker was folding clothes all the while calling shoppers f****** pigs and slobs. She clearly shouldn't be in this department. I totally get it though, knowing full well people just throw things everywhere but for the ones who aren't, it was truly uncomfortable to shop in that section and her huffing, puffing and ranting. read more

These guys really know how to go a step beyond. Anytime I have a problem, they are helpful in taking care of it. We shop here almost daily. read more

Employees were completely disrespectful to my fiancé, my service dog, and I. They would ask things like "is he really a service dog?". Completely disrespectful, rude, and unnecessary. Just looking to ruin someone's day. read more

The staff is EXTREMELY friendly and helpful at this Sam's Club. I enjoy the personal service and attention to detail that I received while shopping here during the holiday season. People were pleasant, helpful and downright nice! read more

I understand they check receipts, but my god the line after checkout is terrible! Very unorganized and slow.

Went to the Sam's Club in Butler and had the best service I have ever had at any franchise location. I called two weeks ago and ordered tires for my Honda CRV. I talked to someone and told them what I was looking for in a tire. Turns out he ordered a tire that was the wrong type for my car. (It is not a quiet tire at all.) Thankfully Pete was there and told me the tire I wanted for my car. He went above and beyond and special ordered the right tires for my car. When they were installed they made my car quieter than it was when I pulled it off the lot. I have worked with a lot of people to get things for cars over the years. Pete was the best guy I have ever worked with. Patient, courteous, and experienced enough to tell me what I want. I will be asking specifically for him in the future. He is one of a kind. I highly recommend all of you ask for him. If he is off on vacation or took the day off, wait for him to come back. You won't be disappointed. read more

I am really happy that we HAVE a Sam's Club in the Butler Pa. area. I have been a Sam's Club member since the First day that they opened. Sometimes we take things for granted. I needed some medication from the pharmacy and didn't want to come in as I was a little concerned about the Covdi19. ( I guess I am over cautious), They sent it to me and recieved it in a few days. THANK YOU, SAM'S CLUB. YOU are the BEST!!!!! read more

Nice store. A bit confusing if you never been there before. My first time going into the store we didn't know where to go to get a membership and when we asked the lady at the door she just pointed at a wall. Great help lady? Not. But we managed to find the customer service desk. Signing up was easy took about 10 to 15 mins and we were set to do some shopping with the real members card with your picture on it. 45 $ total. That was real reasonable. The place is big and it's not to expensive to buy in bulk. A lot of options from food to clothing to electronics. Definitely a repeat customer. read more

As long time members of Sam's Club, my husband and I have found excellent choices in all departments and have found the quality and service outstanding. Now for the unfortunate part. This is the second time we have gotten poor quality beef. This particular roast in mention is inedible...purchased Sunday, April 2...a boneless beef chuck roast. It was to be dinner for guests and we could not eat it. I was embarrassed and rather fuming since this was the protein for the meal. If you can envision thick shoe leather, this was it. We no doubt will return and do some shopping but we will be very leery of the beef selection. At almost $20.00 for this piece of meat that will not serve any purpose, is rather inexcusable for your meat department. We will be keeping a watchful eye on future meat purchases. read more

I can't believe they took out the photo dept. I have been coming into Sam's for years and spending thousands getting picture's developed. I could never find a place that could do the quality developing that Sam's Club in Butler did. I Loved the staff that also worked there. They were so helpful and caring. I don't understand why you would take the photo dept out when they were so busy that some of the time I could not even get a seat to develop my pictures. I am really, really disappointed that you would just up and take the photo dept out. I really wish someone would care about what the customers who pay for a membership want. I don't think I will renew my membership. read more

Nothing remarkable here. I like the samples they give, and I like the self check-out lines with the "mobile wands" so you don't need to unload and reload thousands of dollars worth of product. Store is lit nicely. Review #142. read more

This is the second time in one week I got moldy bread. Ballpark hamburger buns and now Panera bread. Disgusting. I looked for a date on the panera bread bag and could not find one. What the hell? And why are they scanning receipts and an item in your cart? We aren't criminals and shoplifters! Apparently they need to watch what they put on the shelves and not what we put in our carts!! read more