Eric and Steven in the Auto Center are great! I was traveling long-distance and had a low pressure warning so I stopped in. They diagnosed my flat and repaired it free of charge. Love these member benefits! Especially when the employees are knowledgeable about what they're working on. read more

This Columbus location is the worst about selling food at or past expiration dates. If you shop here, you must look at expiration dates on every perishable item that you buy. Multiple times I have put back an item that expired that day or a few days before. This is the worst store I have ever shopped in that does this. I pointed it out to an employee a few times who could care less. Service is not good here. read more

I am APPALLED! 29 year old son LOVES the spicy chicken sandwiches, the ones that are like Chick-fil-As. That's what he snacks on while everyone's at work, so because he likes them, I buy 3 box's at a time so they will last a week, but they didn't have a single one! I asked an employee and they looked but said it appears "we don't have any". I COULD HAVE TOLD YOU THAT! He should have got me his manager so he could have ordered me some. I will never visit here again. I'll just give my son a bigger allowance so he can eat Chick-fil-A as often as he wants. Do better sams. I am very disappointed. Will not be back to spend ANYmore of my money. And you made my baby boy very upset. That breaks my heart more, because I know after a hard days playing video games he needs to republish. read more

The veggies and fruit here are much cheaper than Costco. Costco could be costly for these items. The meat packages are smaller which I like because I have a smaller family. The only downsize is the quality of people, they don't push back the shopping carts to the proper place. read more

After today I'm done with Sam's club. Last three experiences are about the same. You pick out your items proceed to the checkout today only 3 items. I wait, wait, and wait because only a few lines open. I scan my items, When I go to pay the machine malfunctions so I wait, wait, wait and wait for an employee to fix the malfunction. Then you proceed to the exit where I wait, wait, and wait in line to have another employee scan the same items I just scanned including my receipt so I can leave. Most stores you pay and leave but Sam's adds steps because their store is poorly designed and not efficient. read more

If your wanting to kill some time. This is the place to goto in the thriving Columbus community. In reality your buying Walmart bulk food. They have the same thing every week. They have tables of off brand clothing every where. The meat section is a sight. You have to take out a loan to buy some of the cuts of meat. I miss the old days of knowing you butcher. Knowing the bag boy and cashiers. Now we do all the work and check ourselves out. In short this place sucks! read more

Awesome place great staff great help always kind to me and the wife always treats us with respect and helps As much as they can read more

Sam's Club is the ultimate take it or leave it shopping experience. Customer service is pretty close to non-existent. Little effort is made to make for an attractive shopping experience. Once items sell out, they may or may not return. But ultimately, can you get some deals, particularly when buying in bulk? Yes. And that's the only reason to visit. read more

You can tell they are part of Walmart. Disinterested sales associate standing around watching the line at the self checkout. No one doing check out. Listened to one of them yell at a customer standing near a check out that there was no check out other than self check out. I rather doubt strongly I will be returning to that SAMs or any SAMs for that matter. read more

I have only been in a couple Sam's, however, at this location, the staff seem very uninterested in the patrons and more interested in talking to each other. I felt like I was a major disturbance when I waited to speak with someone to help me find something while they were finishing up their story with the other worker. The facility is clean and organized as you would expect and the only people that seem somewhat interested in the customers are the workers in the bakery and meat/veggie area. read more

I paid my renewal fee 3 weeks ago and they cashier said my new date is now Sept 18th 2022 now everytime I go shopping says I owe it and they won't make it right I showed them my receipt and the customer service guy took my receipt and phone and still haven't heard anything back they lie to you how sad!!!!! read more

Unfortunately the bakery wouldn't assist me as needed. I asked for recommendations and I shared what I needed and it wasn't out of the norm. When I told them that another Sam's Club had accommodated me with personalization, The decorator suggested I go there. Sad. read more

I love the self scan and checkout. No waiting in lines. Just put things in your cart scan with your phone and pay with your debit card on file in app. read more

It's a Sam's Club halfway between Louisville and Indianapolis. Just like every other Sam's. This one does have gas and a car wash. Service was better than most but they aren't really stressed out in the boonies. read more

Just leaving Sam's Club and this rating is for the girl watching the self checkout!! Her name is "HANNAH" and she was very rude!! I was with my mom and we went through self checkout. We asked for help, and she replied so rudely. I wanted to take something off and just say forget because I didn't want help from someone who really didn't want to help us!!!! read more

do not shop on samsclub.com ordered a tv for my husband, they cancelled the order because of a bad address. i have had the same address for 6 years. they just did not want to honor the price. i will now only shop at costco! please support me and do not shop at sams club!!! read more