Good prices... but... so many lazy ass employees standing around while the trash fills the parking lot!! How incredibly irresponsible is this management team? You operate a corporate business and allow your first impression to be a shit hole!! How about one of those managers gets off their ass and cleans the parking lot?? Earn their damn salary since delegating responsibility isn't what they excel at!! Looks like old Detroit from Beverly Hills Cop out in that lot!! Hummm.... Do we want to enter and spend our money if it looks like Sanford and Son outside!!?? Get some damn pride! read more

We stopped in Sam's Club to grab a few items. This store is nice, smaller than other locations so the section isn't as great. It's extremely organized. The price of produce is usually better than grocery stores. I tend to pick up green grapes whenever I'm in a Sam's. They are always fresh. More than half the registers have been converted to self-checkout so it makes the process much faster. read more

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Staff are less than friendly except in the pharmacy. The pharmacists and techs are very nice but the actual store sucks. You will ALWAYS wait in line. They close the cafe early. Many days they are out of stuff in the cafe. Their drink machine is hit or miss. Not sure what the point of scan and go is when you have to wait longer in the door line than a register. They also fired a man with autism years ago as they would not make accommodations for him anymore. He was seriously the mascot of the store. Fortunately, another business (Harris Teeter) offered him a job and he has been there since but they are not very nice people here. read more

Sam's Club - Wholesale Stores Near Me - Florence, South Carolina

Only thing that could have made this stop better would have been the $1.50 hot dog and drink combo read more

Sam's Club - Wholesale Stores Near Me - Florence, South Carolina

This club has been open for a while. Staff is always friendly and professional which has been harder lately with these rude behind people there come in during COVID. read more

Prices and promotions are to be had, customer service is what you would expect from a big store, but getting better. I still wonder why I get carded for a wine purchase at 67 though. Was told that's the policy, and I had to go out to the car that was parked to get it. Strange! read more

Found the price of diesel for 79 cents less than the cheapest on the Interstate and it is only about a mile and change. This store will be our "must stop" from now on and will do grocery shopping at the same time and it is always cheaper than the already discounted Murphy across the street read more

Many of you in the Florence community know a young man with autism who has been a fixture at Sam's Club for over 20 years. Frank Eason, who warmly greeted you as you entered the store, was put on leave without pay by Sam's Club on July 17, 2019. Due to changes within the facility, job descriptions were rewritten and Frank was asked to perform all tasks at the service desk in addition to his greeting customers as they entered the store. Accommodations were requested due to Frank's autism, but Sam's Club denied them. The following day, Frank was put on leave without pay. We are asking for help from the community that has loved and supported him his entire life. A man who "turns you loose" at Sam's and talks non-stop about sports, is in need. He is looking for a job and also health insurance. He lives independently and is struggling to meet monthly expenses since Sam's was his only source of income. Frank describes his laid off condition as "just wrong." He said he knows that he was let go due to his autism and further said "I can't help it that I am autistic." He told us recently that he misses "his people", not just his co-workers but the customers who enter Sam's Club. Call to file a formal complaint with Sam's Club Corporate Office. 800-963-8442 read more

We live 45 minutes away and try to shop at Sam's at least once a month. EVERYTIME we go to Sam's they are sold out of everything. This trip, we had to wait in a line for 20 minutes to get inside, the cafe was closed and my husband had to use the restroom which was closed, has to go outside to use the temporary bathroom OUTSIDE then had to wait in line 20 more minutes to get back inside. We will drive farther to go to another Sams location. read more

This Sam's is really nice, clean and very organized. The staff was super helpful for items in the correct location. [See, everything is organized even the employees know where everything is at] The steaks here are really good... Very spacious. Lots of employees working the cash registers. No lines. Perfect!! read more

This Sams club is one of the nicer stores that I have shopped at. Usually there is store employees that are available to assist you with items you may be having trouble finding. The products are neatly organized and displayed. I have yet to see stations for samples of current products or items. There is the machine you can scan your Sams club card and receive a free sample of soap, or candy, etc. read more

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Makes me uneasy about shopping at Sam's if this is how they take care of their food. Use caution when shopping here. read more

Just moved here from Ohio. Came into Sam's club paid $50 for a membership. Went to eat at the cafe there. The drink fountain was out. The lady's working a the cafe were rude and very disrespectful. Went to a manager or a CSM I thought to speak to a manager. When she called I he manager up to the cafe. The CSM was making faces and pointing at me as I was walking behind her. My husband seen this. He said something to the manager about it. The manager said she seen it too and it was not okay, she'd talk to her. We all ate and began to shop. My daughter which is 25 with her there children under 6 yrs old. Was looking at the underage armor shorts. An employee came up on us and asked my daughter to not lean on the clothes. She replied she was trying to fix the sign she had knocked off by accident trying to find the sales price of the shorts. The employee then was asked what the sales price was she replied the prices are right there. So we placed the shorts down and proceeded to walk away. I said I paid $50 for a membership to be treated like shit in a store not once but twice. The employee got sassy and replied she wasn't being no what way. She proceed to inform me she pays for the same membership as I do. She continued to get smart and loud. When I went to speak to a store manager the manager was apologetic. But did not do anything to fix the situation. Another lady ( the same CSM making faces) came up talking about white people this that.. it didn't have a damn thing to do about the color of mine or the employee skin. It was a fact that you treat people how you want to be treated. Disrespect is Disrespect. Last time I will ever shop in that store. I did call Sam's corporate store and made a complaint. This is not a race matter. It's a matter of respect. If your employees can't be respectful, How do you expect customers to return. I was simply going in to shop for some items to take to the beach. WORSE PLAVE EVER! If I could had gave ZERO stars I would... read more

Stopped for fuel and soda. Fuel purchase was quick and easy and the nice new pumps worked great. We then parked and went inside for a quick soda. One person at the prepared food counter and she was indifferent to every customer. We got our cups after several minutes then found that the Diet Coke taps were only producing water. The gal behind the counter went over and gave the hoses a shake then called on the intercom for help. Not wanting to wait for the outcome we made another choice and left. At no time were we spoke to by any of the staff including the greeter who barely looked at our member card. I am sure glad we do not live here and have to deal with these people on a weekly shopping trip. 5 stars for the automatic fuel station and 1 star for the inside operation where people are involved. read more

Don't go to the tire store!!! They are clueless and come up with all sorts of excuses and liability issues as to working on 20" tires. I work on vehicles am ASE and EVT certified and heard numerous new excuses... At least I got a good chuckle this afternoon. read more

This sam's club is really hit or miss. More often than not, they'll have what I'm looking for but then they'll randomly switch out products that they carry and I have to either switch too or find a new place to buy what I'm looking for. For a while we were buying salt for water softeners there and then they stopped carrying it. We asked and they had no idea of whether they were ever going to carry it again. Okay, no big deal. I can buy that stuff at Lowe's but it's still a bit annoying. Overall their selection of products has improved since their expansion but all too often their produce is woefully disappointing. You have to be careful of expiration dates on their salad mixes because frequently I'll find already expired bags sitting in the cooler. Generally they're easy to spot because the lettuce has already begun to wilt. They're still one of the best places to go for produce in town in terms of pricing so just be picky about what you buy. I'd be great if they monitored their produce stock a little better because it's seriously gross when I pick up a bag of onions and a swarm of fruit flies comes out. I definitely just walk away at that point because yuck. read more

Lysol $118.00? This morning I ventured to Sam's to purchase the extremely hard to find Lysol spray. As a card carrying member for well over a decade, was informed I would need to upgrade my membership to the plus status to enter before 9:00 am. There is already a very long long line and only 10 are allowed in at a time. By waiting you would probably miss this liquid gold. The upgrade would cost an additional $55.00 above the already $45.00 for regular membership (which I knew was due). I would be paying $100 to enter at that specific time. I sincerely felt I was being held hostage just to get some Lysol! Really Sam's!!! During this time of a pandemic, you think this type of business behavior is appropriate for faithful customers who have supported you for so many years? I'm sorely disappointed and will really have to think long and hard if this is where my family, friends or I want to continue spending my money! read more

Costco puts Sam's Club to shame, no con test. I used to live near the Charleston, SC Costco but live here in Florence now. I signed up last week knowing Sam's was as good as Costco in terms of selection and price, but I didn't realize how much of a difference it was! The main difference is that Costco has its own brand, Kirkland, for just about everything and it is just as good as the name brands, and sometimes better, for a fraction of the cost. I was surprised that i did't see "Sam's Club" brand hardly anywhere. There are certain items I used to get at Costco that I would have to pay 3 times the price for at Sam's!!! I am not kidding, literally 3 times the price because they only offer the name brand and not a generic. read more

Poor customer service. I love Sams Club, living on the road for two years with a catering company has given me the opportunity to shop at many, unfortunately the Club that's in the town I live in.... I don't enjoy going to. read more

Just spent almost an hour waiting on someone to help me in this store. Asked for help and called the store. Customer service is so slow. I will not be back to this store. read more

Great deals on tires but you usually have to wait. I get to the shop early and schedule an appointment.

I could not be more disgusted. I went to get a front tire and spare tire changed. When I opened the trunk of my car, my new spare tire was sitting on top of my dust ruffle. I had just got it back from the seamstress for alterations. It wasn't a cheap dust ruffle even before putting money into having it altered. They were too lazy to even put the tire where it belonged. But of course he pointed out to me that is was an extra $15 to change the spare tire. I called the manager, Robbie. He said he would give me a $30 car to use in Sam's. That won't even cover the dry cleaning. read more

Not very happy about waiting an hour in the tire services area and not having a single person talk to me. I don't live that close so it's not an easy trip there. They should have a person dedicated to helping customers. read more

I usually love SAMs but the customer service here's sucks so bad. I have called for the last 3 weeks to get prices on mattress because I'm not going to get a SAMs card just to go look and see what they are and every time I get put on hold and transferred to different departments and when I finally ask to speak to a manager he tells me that it was probably a new Person and told me that they had an issue today. Whatever. Thanks for reminding me why I canceled my membership. This place should be shut down and restarted. The fact that he couldn't care less that his staff was rude shows this place has gone downhill. read more