Locally owned business that care about the community. Communication and open about the repairs.read more

I've had a few negative experiences with Martin Automotive, but the latest issue has pushed me to…read morethe point of writing this review: The first incident: I took my vehicle in for an oil change. I drop off, they do the work, I pick up later that same morning, and get home only to later that afternoon find a pool of oil covering a good portion of my garage floor. I send in an appointment request stating the new issue and am contacted by their staff the same day; An appointment is made for the next day. I put flattened boxes under my car to try minimizing the spillage on the garage floor. Next day, I take my car back in and Jeremy - a member of their customer service team at the time - is aware of the situation, apologizes profusely, is an awesome guy about it, and drives me home while they remedy the issue. Later that day I pick up, problem resolved. Annoying, messy to clean up for me in my garage, but I'm not here to make a fuss. The second incident: After having some kind of maintenance service done (I don't remember what it was), their front desk staff suggests having a fluid flush done in the coming months as a preventative measure. I eventually decide that "sure, it can't hurt", and I take the vehicle in for the fluid flush. The service is complete, I bring the car home, and later that afternoon (around 4:30pm) I end up with a pool of clearish fluid coming off of my rear passenger brake line. I call Martin to let them know what's going on and to try verifying it's brake fluid, or am I crazy. They tell me they can get me in the next day to look at it and that it is likely brake fluid. The brake fluid reservoir isn't empty, so I tell myself "eh ok fine that works it'll be ok". I take the vehicle in the next day, they discover the screw to bleed the brake lines wasn't tightened down all of the way, and I spend another portion of a day cleaning up messy fluid from my garage floor. I get the vehicle back and driving it feels a little off, but I tell myself I'm imagining things and the vehicle is fine. The final straw: Today, I went to check my tire pressure and oil. After I pop the hood, I notice something unusual sitting on the top rubber seal that separates the engine bay from the exterior. It's something sticking up off of the rubber, and I poke it and it decompresses a tiny bit. I then pick whatever it is up and realize it's the cap to a reservoir, and then look down and see that the cap to my brake fluid reservoir is clearly not there. I then check and see that there is plenty of fluid in the reservoir and put the cap on myself, making sure it's seated all of the way. Keep in mind that this cap has been off for possibly two months at this point. With that cap off my brake system could have depressurized and simply stopped working mid-drive. I think anyone reading this can agree that it would be a bad thing to happen to someone operating a car. Mostly out of sheer panic, I called Martin to check and see if there's a chance my brake system could be damaged. I've had this car 11 years, it is in absolutely stellar shape, and the only thing not factory new on the thing is the tires I replaced five-ish years ago. The customer service rep I spoke to (I believe her name was Lizzie; I apologize if I have the wrong name) is very understanding but states they don't have any notes from the second incident involving the brake fluid leak - so they just decided to conveniently leave that out of my vehicle's history. She offers to try getting me in for a check/maintenance of the braking system and I try very nicely but don't entirely succeed in being nice by saying the trust here is dead, I can't do that. I simply ask her - IN GOOD FAITH because I'd rather not be driving around a time bomb - if there's a chance my braking system is damaged or something else could be happening. She tells me that as long as the braking system is responding (meaning the brake pedal has pressure and isn't just dropping to the floor), I should be ok since I haven't had anything major happen since the fluid flush two or so months ago. Ultimately, do not use Martin Automotive. I brushed off the mistake with the oil change as everybody makes mistakes. The fluid flush should have been the red flag to walk away, but this cap having been overlooked during service could have been anything from oops car driving weird to omg brace for impact brakes aren't working... I think it's fair to categorize this lightly as "not at all cool, my dudes". I never demanded any compensation or refunds, nor was I offered anything other than free service appointments to fix the immediate issues as they happened. I have absolutely no problem with paying for quality work, and the fact you will not receive quality work is why Martin Automotive does not deserve your dollars.

Kudos to Scott and his team! very impressed with the quality of work and especially the attention…read moreto detail! Highly recommend to anyone wanting quality work at a reasonable able and at a fair rate! A+++++

Price Gouger. 200 buck job cost 670. 2-10 mm nuts and 2-15 mm nuts with at most 5 push pins guys a…read morerip don't use him.

I had to take my car in for a last minute check up and was extremely overcharged for a cylinder 3…read moreignition coil. These guys are not honest and I would recommend going elsewhere instead of getting ripped off. It sucks that I didn't search the cost for this part before blindly agreeing to the outrageous cost. As a college student struggling for money, this just feels extremely wrong

Great service, great attitude, very honest. My AC had been having issues for a few days. They…read morefigured out the issue quickly! Also very fair pricing!

Pedro at 8A's is great and I've never been disappointed with the repairs I've gotten from there…read more The people at 8A's are always ready to help me out with a smile and I recommend everyone who asks me to them.

I would recommend this business WITHOUT any hesitation…read more Called to make an appointment for an estimate, and they were able to the repair the same day. They said it would take around 2 and 1/2 hours, and if I didn't want to wait, they could take me home. When the repairs were done, they brought my car to my residence and I paid over the phone.

I don't trust my truck with anyone but Dan. He is one of the best mechanics I know, and will NEVER…read morescrew you over. Fair prices, and I feel safe knowing when I get my truck back it's been well taken care of. Best mechanic in town by far. And as a woman, and know more than most men about cars, that holds a lot of weight. He also has a pretty quick turn around too, so you don't have to be without your vehicle for a while. I can't speak for every car situation, but most fixes are same day, MAYBE two if that. I don't trust anyone else in this town but Dan. I promise he'll take great care of you, and your car/truck. Offers discounts too for students and military and stuff like that. Stand up guy.

Dan was very helpful and honest when my daughter's car needed repair. I recommend Fairlane Car Care…read moreCenter to any parent that has a student away from home attending Bradley University.

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.

Jason is very knowledgeable and helpful and affordable! I would highly recommend them for any…read moreautomotive repair or service.

We just keep coming back! Not matter which car, jeep or truck we bring to Jason and his team they…read morefigure it out the issue and get it resolved. They are honest, knowledgeable, and professional. Reasonably priced especially for the quality work they do. Our family couldn't recommend them any more than we do. If you are looking for automotive service, you can trust - don't look any further. You don't have to worry about them "finding" something else, if you know what I mean. They only fix what's broken, you really can trust these guys.

I had 2 older ladies from Texas stuck here with car troubles. They called 4 local dealers /large…read morechain shops. No service for weeks. I found Tony's for them. Professional, caring and honest. They started the car , got it to the shop, diagnosed the issue and was able to address their issue so they can get home . They brewed a fresh pot of coffee and made sure my friends were able to get home this week. Thank you so much to the great staff there!

I went to them for they had a fair cost on USA made tires also they replaced the sensors and was a…read morecomplete success