I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Located this company through an internet search and we cannot stop singing the praises of the…read moreservices we received. Spoke with John about doing a pickup in Highland and delivering the car to the Indianapolis metro area. We thought it would be a problem but John made it seem as though it was not a big deal which completely put our mind at ease. The price quoted was reasonable and when all was said and done - there were no hidden fees or extra expenses that came up once the car was delivered. Mike did the pick up and delivery of the car and we could not have been more pleased with his professionalism, attention to detail and positive attitude. He gave us the impression that he truly enjoys doing his job and from what we saw he is VERY good at doing it!!! He made sure the car was properly stored in the container. Midnight Blue Towing is a treasure and we enthusiastically recommend them to anyone who needs a tow (whether it is long distance like we had or local) they go out of their way to be accommodating and their response time exceeds expectations. So glad my internet search turned up Midnight Blue Towing because what started off being a nightmare for us (since the car needed a new engine and could not be driven to our new location) ended up being a very pleasant experience which is directly attributed to this company. If we could give more stars we absolutely would! Words cannot express the appreciation we have for everyone in this company that helped with the transport and storage of our car. Many, many thanks!

Please do not ever call this company or have your insurance company call them. After towing our car…read moreon a flatbed, they bent both rear trailing arms. The dealership sent videos and photos. I called Midnight Blue numerous times because the cost of the repair was $3900. Midnight Blue wanted to repair it, but they have nothing showing anywhere they are a repair shop and would never give me a quote for their repair and we HAD to fix it because it was not drivable and the transmission was getting fixed at the dealer. I am NOT giving my car back to someone who put that much damage to it!! So I got a hold of the Attorney General and they responde to them with LIES!! They paid $2000 to the dealership, but I am out $1700 (after dealer gave a discount) because MIDNIGHT BLUE ruined my car!! These people have a great scam going... break them and fix them or steal from people!!

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

This place was great to work with. It's an old school business model. Call them, pay cash, get your…read moretow. I've recommended them to several friends who liked using them too.

Worst tow service out there. They are extremely unprofessional and the guy literally told me and my…read morepartner 2 different prices for the same service.

I could not be happier with the professionalism, price, and communication. when it comes to…read morefinding a tow you there are many low brow shitzers out there, Tim is not one of them! defiantly worth calling.

From the owner: Services: Office Hours 9AM - 3PM, Recovery, Towing and…read moreFlatbed Towing Brands: Chevy, Ford, Toyota, Kia, Hyundai, Dodge, Lexus, Nissan Location Facts: A Few Blocks South of 30 on 41 Wheelchair Accessible, Text Communication, Emergency Service, Paperless Billing

I found the folks at Knight to be honest and offer a fair price for services…read more Be aware that a $75 diagnostic fee will be applied to repairs. So if you choose to not have something done right now, that service fee will apply. I had my brakes checked and the fee was worth my peace of mind.

I could not be happier with the service provided and the attention I was given. When I checked the…read morevehicle in, the staff member listened intently to my concern. Once the vehicle had been inspected, I was kept up-to-date immediately regarding the status. After learning this was a warranty issue, Knight Automotive encouraged me to reach out to the dealer. Even after having gone to the dealer, I returned to Knight Automotive with some further questions and concerns regarding the work that had been completed. the owner took an unbelievable amount of time with me to help me understand what had been done and what to expect moving forward. It's refreshing to visit a facility like Knight Automotive. I was made to feel like family. I felt like I could trust what they were telling me and they took the extra time needed to help me understand and feel comfortable!

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.