terrible law firm. for starters sandee is extremely unprofessional! she never returns calls, she…read moreignores calls, and shes very rude. i can not stand dealing with so called professionals who always have an attitude! every-time she opens her mouth, she makes you feel like youre bothering her. god forbid she has to actually do her job. i told her that my seller couldnt make closing. her response " you're just now telling me? maby you should get other representation" what kind of passive agressive mess is that? what paralegal responds to clients that way? why not give me an alternative? or another date to close? i guess it sounds too much like the right thing to do. i guess that means sandee would have to actually do her job. no more dealing with unprofessional firms.

I have used this law firm several times and have only got the best, most professional service from…read moreMr Gould and his legal assistant, Sandee. Sandee has been in law for over 30 years and prides herself on being honest and diligent. She has the highest regard for honesty and integrity. She goes strictly by the law and will never compromise her morals or career to perform anything outside of the law.

(and honestly, 100 out of 10 if I could!)…read more Mrs. Routten and Mr. Shilling are absolutely phenomenal attorneys--truly the best of the best. There are simply no words strong enough to express my gratitude for everything they've done. From start to finish, their professionalism, compassion, and dedication have been nothing short of extraordinary. If you're on the fence about retaining this law firm, let this be your sign: do it. You will not regret it for a single second. I couldn't be more thankful to have had them in my corner. While I won't go into the details of my case, I can confidently say they exceeded every expectation imaginable. I'd give them 100 stars out of 10 if possible -- that's how exceptional they are!

Hired this firm to represent me thinking they were a good fit. The lawyer and paralegal were not…read morecommunicative, always on vacation, and never filed my divorce when asked multiple times to. I was paying for nothing to be achieved and had to find legal assistance elsewhere. Less than a month after hiring a new lawyer and my divorce is filed and a new separation agreement is being proposed to my spouse. Would not recommend using PZ Law

We dealt with this law firm for the closing of our home. While we did not meet with any of the…read moreattorneys listed, the guy that handled our closing process was easy to work with and was a pleasure to be around. I would give this place 5 stars, but in the times we are living in, I did not expected to meet in an office space with four others. Even though we were wearing masks, I felt a bit uncomfy. Nevertheless, the offices upstairs are a bit dated and could use some better ventilation. Parking was not an issue and the process was smooth. If you have a need for attorneys or consultations, I'd suggest you check out this place.

My experience has been the absolute best!!! From our meeting throughout each phase I was amazed…read morewith the customer service. I would not look further than this team taking care of my needs. If I had a question, it was answered and they actually listened. I remember hearing the words of "Take the time and heal". I would recommend this family when it comes to an attorney. Your case is in great hands. Trust the Process

Kole Donaldson, is an amazing attorney ! He is professional and very knowledgable. Kole's…read morecommunication skills are a 5 star. Kole may be young, but do not underestimate his talent and passion for his client.

I was facing serious charges (easily 10yrs+) We were able to get Brian on my case. He was straight…read moreup honest and hard working. Always replied timely and was always professional. He came to see me multiple times while in county and kept my wife updated when anything changed. He fought to get my case in front of the judge quickly. I got out with time served (3 months) with 5yrs probation and 10yrs over my head. I don't know how this man was able to get me this once in a life time deal. I urge you to use this firm. They were affordable as well. Brain took the wheel and everything he told me he was working on getting me in the deal he accomplished. Thank you again Brian. I'll get to be with my kids as they go through school and help them through that journey because of your hard work. We're paid in full but I will always be in your debt. Good bless you!

Rutter Mills is one of the top personal injury attorney firms in Coastal Virginia. I didn't contact…read morethem when I had my traumatic & life changing car injury in 2014. I wish I had. I wanted a firm that had an attorney I knew. After retaining that firm I learned that the attorney I knew had retired and was referring his cases to a new associate, who also eventually left. Handling my case then was a partner. I've since learned that the father of one of my son's children's theatre friends was an attorney at Rutter Mills. I feel certain he would have given my case the attention it deserved. And I'm also sure he would have known how to handle my emotions during depositions when I would cry because of the part of my life that was forever changed and the fact that the accident killed my beloved dog. The firm I hired recommended I settle for less than I deserved & had lost because the process was so upsetting for me. Rutter Mills handled the case of a former theater kid after his wife was killed in an automobile accident. I feel certain his case must have been gone so well because of the attorney we had both known so long. Should I ever have the need for a personal injury attorney firm again, I would certain retain Rutter Mills despite the fact that my friend has recently retired.

This experience has been incredibly disappointing and emotionally exhausting for my family. When…read moreyou hire a lawyer, you're trusting them to fight for you and protect your best interests during one of the most difficult times in your life. Unfortunately, that's not how we felt throughout our case. Instead of feeling supported, I felt like I constantly had to ask questions, follow up, and even uncover problems on my own. Finding out that certain things hadn't been done after being told they had was heartbreaking and made it very difficult to trust the process. I understand that law firms handle many clients, and I never expected constant updates. What I did expect was honesty. If there were delays or setbacks, I would have appreciated being told the truth instead of feeling like I was being misled. More than anything, I felt like my family's best interests came second. We deserved someone who would genuinely fight for us and treat our case with the care and attention it deserved. This experience added unnecessary stress to an already painful situation, and I hope no other family has to feel the same disappointment that we did.

Her staff is unprofessional. Calling to simply leave a message was a unnecessary circus. In…read moremeeting with the attorney herself she was full of herself and obviously biased in a way that made me question her ability to be the best advocate for anyone that did not look exactly like her.

Everything went smooth until I had a family emergency and have to leave the country. When going to…read moreclose my case it did not got smoothly. I paid over 1700 upfront and 325 for a divorce. They TOOK my money and no refund. I emailed countless of times and GOT A BS response only for the divorce and not the bankruptcy. I would like my money back or even a portion of it! This is ridiculous. BEWARE!

I can not speak for or against Attorney Pugh, he might be a great man, but I can tell you that his…read moreemployee named "Denise" is rude and disrespectful. I have never in my 60 years (of life) had someone huff and puff because I asked them a question about my case with their office. When I asked for her name she told me, "you don't need my last name and hung up the phone on me. She is very bad for your business. Poor representation.

Mr. Pugh was our custody/visitation lawyer. He knows his stuff inside and out and after working…read morewith him, if we needed to hire an attorney again, we would have zero hesitation hiring him again. We had swapped from another attorney, also known in the area, to try a chance with Mr. Pugh after using the services of his partner, Mr. Karpov (who's equally impressive), and it was the best decision we could have made. Our previous lawyer was very hesitant and submissive in their advice to us each time an issue occurred which was frustrating. In contrary, Mr. Pugh was straight to the point and confident while seamlessly rolling with the punches in action. He advised us realistically and in a style that matched my husband's needs and made us feel secure walking into the court. Mr. Pugh won our case, allowing our family to move on from stressful times in a fair but satisfactory manner.

Melone Hatley was such a great resource for answering my questions and pursuing a delicate family…read morematter. They took the time to address my concerns before I even retained their services. THIS is what a law firm should be -- people over billable hours. Thank you, Melone Hatley, for being there when I needed you.

would give a zero if I could. Over charged and didn't complete the job. i had to call all the time…read morefor updates. Always an apology, about not doing something, or doing it incorrectly or about not following up. It was so draining, but never forgot to charge my credit card every 2 weeks. felt Like she caused issue for billable hours.