This liquor store is inside Kingsgate Mall. It's a pretty seedy mall. The store itself was pretty…read morenice, it was bright and clean. There is free parking in the parking lot........

You think it is open until 9 PM, yes it is but don't come with the empty bottles you bought there a…read morefew weeks ago. No, the empty bottles department is closed at 8 PM . why? much too dangerous ??? the employees face the dangers to sale but not to collect..... There was a security agent in the store and outside just next to the door where is the "return" department . But no way to return the empties ... Different system, the manager is really not helpful! And does not have any logical explanation and stays seated behind the desk where you are supposed to receive some help. This possibility to return empties after 8 PM was not indicated anywhere and not on the website either. The manager refused to help. This Liquor store is not very friendly . I went to 39 th and Cambie totally different atmosphere, everybody is helpful there and big surprise they even help you to put your bottles in boxes and wish you a great evening with a smile. I recommend This store. I will avoid from now on to go to Kings gate mall.

Prices are reasonable here and on top they have some pretty good selections. The store is quite…read morebig. We picked up a few things like Breezers, some rum and Corona. Staffs are friendly here. Best is that they don't charge for bags here. There is a big parking lot out front. Overall, I like it.

This place time and again always top notch service friendly helpful and stocked. And unlike other…read moreplaces. Photo of my passport plus my actual credit card is all they actually need. As who the heck carries their actual passport around to buy groceries and swing by to grab wine right? And not everyone drives so not necessarily has a drivers license. And these people. They get it! I was recently at another store (different company) and they not only wanted a drivers license but one more photo ID hello I only have a BCID and passport and I'm not carrying my passport daily for errands. It was ridiculous. Oh and the fact the BCID was expired. Um expired or not does not change my age that's stated on the card . So glad west coast understands. The purpose of asking for ID is to verify my age. I should not need to carry my entire portfolio of ID and credentials to get a bottle of wine not at 39 years old anyways I will always come here.

Great. There's quite the variety of beer here, both local and from afar. You can also buy wine,…read moreliqueur and other types of alcohol. Overall, I've been impressed with the wide selection of beer and local wines. I try to get different breweries individual cans as it's a great way to try new beer. I am happy to see that this is one of the few places in Vancouver that carries Mikkeller beer. It's just pricey!! But sometimes it's just worth it to indulge. Having been introduced to Mikkeller while in Denmark & Iceland, I've never forgotten this great beer company. Their innovative beer stays on the palate. I think more of Vancouver needs to broaden their horizons and let these masters of beer in. So, thank you Brewery Creek for carrying some innovative products.

I like this liquor store but they recently added a tip prompt to the card machine where you need to…read moreselect a preset $ amount or "no tip" before you can pay and leave. Sorry but when did scanning a few bottles or cans entitle you to a tip? I get that any job where you have to deal with the public can be hard, but chatting with coworkers and scanning booze isn't exactly the same as waiting tables or delivering food. I just want to tap and go like I did before. No bueno Brewery Creek.

I would suggest to add and show all kind of liquors, wines and beers in your website because if…read moresomeone wants to find what kind of alcoholic drinks are available in your store to make decision before coming to your store, it would be very helpful. Thank you Mike Abasi

We just moved into the neighborhood a little over 6 months ago - and immediately the staff here…read morebecame some of our favourite peoples in north vancouver. No matter what the weather is, or if the Canucks won or lost, a happy occasion or a trauma event, they are always friendly, efficient and eager to give suggestions. Honest suggestions, not sales pitches. Most notibly, THE ALL KNOW THEIR WINES! And since every employee has a different, but well tuned pallette, I've never disappointed. This is my favourite 'beverage' store in the vancouver area.

Best cider selection ! Staff is super friendly and prices are really good…read more They also have a cooler full of juice ect for mix. Bonus gift with 20$ purchase - a big bag of ice. Conveniently located in a freezer right as you go out the exit.

I don't understand what is with the staff. I was asked if I needed help and I said I was ok, but…read morethe woman kept following me around the store. I made a game out of it and kept walking back and forth. Being treated like I'm a criminal is not cool. This place is lucky to have any business treating people this way.

A couple of years ago, while visiting family in Alberta, I stopped into a Liquor Depot in Edmonton…read moreto buy some wine. At the checkout, the POS terminal crashed mid-transaction. The clerk apologized and re-entered the transaction. It went through the second time. But I kept both receipts, just in case. Sure enough, when I got my MasterCard statement a few weeks later, I was billed for both transactions. Now back at home in Coquitlam, I sent an email to the manager at the Liquor Depot in Edmonton where I had shopped a few weeks earlier. I scanned and sent a copy of both receipts and my MasterCard statement. He replied within hours, apologizing again, and advising me that if I went to the nearby Coquitlam Liquor Depot location on Barnet Highway, I could get the refund processed on my MasterCard. So I went down there the next day. It was the first time I had ever walked into the place. As was I explaining the situation, the clerk politely interrupted me and said they were already expecting me. She again apologized for the bother, and processed the refund at once. What had just happened? Frankly, this level of customer service completely floored me! That was my "introduction" to the Liquor Depot on Barnet. I've since become a regular. The customer service has consistently been friendly, knowledgeable, and helpful without being pushy. Just one example: this past summer, we bought several bottles of an inexpensive table wine from the Okanagan. Two weeks ago, I had the idea to buy some more, but couldn't remember the name of the wine. Well, all I had to do was give the clerk a rough approximation of what I thought I remembered the name of the vineyard was, and she said, "Oh, yes, you mean this one right here...." Excellent service, but also very good prices, comparable to BC Liquor Store prices, and sometimes even lower when they have a promotion. Definitely better prices overall than other private liquor stores I've shopped. The general selection of wines is good, though not great (I focus on wines only because we don't drink a lot of beer or spirits). A lot of the same labels you see at BC Liquor Stores, but several others you don't, including one of our very favourite Oliver vineyards, Silver Sage (although, regrettably, a very limited selection from this wonderful winery). Parking isn't the greatest at this location, but I don't mind. We shop here regularly--definitely our favourite private liquor store!

I have to say one thing just to get to the point: this place has a really great staff. They were so…read moreincredibly helpful, from needing to recycle boxes of bottles, to needing to location a list of wines and beers, they were just amazing. Also this place is not as busy as other places, so I suppose that's what makes it better.

If these people think they just spoil me with cold and delicious brewskis OUT OF PURE KINDNESS &…read moreGRATITUDE.... WELL THEY GOT ME - AGAIN XO Not only is anything we have ever ordered always fresh and cold and delivered by the fastest road runners (beep beep) lol ...but your know as a loyal customer that it's a FAMILY RUN BUSINESS with plenty of heart SUPPORT LOCAL PEOPLE! Much love you crazy F$&kers Dman & Cene

This place should be called Kitsilano Cold Service, Beer and Wine!…read more WORST CUSTOMER SERVICE EVER. The guy on the phone was very rude and lazy. With a competitive market, there's absolutely no reason to spend my money at Kitsilano Cold Beer and Wine on Broadway at Vine. Here's how it went down, aka the (un)official telephone (not)recorded transcript: *Me: Hi there I was looking for Sea Cider cider and their website says you carry their cider. I was wondering which ones you had. *Him: Well, what does the website say? *sarcastically* I have all of them. *Me: You have ALL of them? (because I didn't believe him and had the feeling he was saying that because he was lazy and didn't want to check) .. *Him: Yeah. Well, which ones do you want? *Me: (telling him the specific types I was looking for) *Him: We don't have those. We only have two. (...so clearly he was lying when he said he had them all...) *Me: Oh, ok. Which two do you have? I'm open to getting another one. *Him: Well I can't check, I'm the only one in the store. You could come in and see if they're the ones you're looking for. (Completely shocked at the rudeness and laziness, I sarcastically agreed and said thanks then hung up) What a jerk! Like honestly, laziest guy ever! First you LIE to me, telling me you have everything I'm looking for because you're too lazy to check. You, as the person who works at the store, would prefer that I go 20 to 30 minutes out of my way to simply check if you have what I'm looking for? You're the one WORKING there! You want me to make a special trip chez lazy bums liquor store to see if you even have the (overpriced, by you) product because you're too lazy to get out of your chair and walk 10 feet away to read the 2 names on the labels for me? Like honestly! And you have the nerve to be really RUDE the whole time? I'm not asking for your first born, I'm asking to provide you with my business, to spend my money in your store, the least you can do is be polite, even if by nature you're lazy and rude and don't want to help me. I would NEVER go here and will definitely be telling people not to go here as well. WORST SERVICE EVER. There are many beer, wine and liquor stores with friendly staff, no need to waste time or money at this hole.

The woman working here is so rude. We didn't know that you needed 2 forms of our ID as we are from…read morethe US so this is not something we were used to. We are all 21+, but just didn't carry around a passport while out and about for safety reasons. Just a misunderstanding and we were totally okay with coming back with proper ID, but the woman was quite rude when telling us this information initially. She practically yelled from the register while we were shopping. When we tried to ask clarifying questions she immediately dismissed us and kept yelling that we need two forms of ID. There was a group of 6 of us and some of us had decided to stay back while 2 of us went to the store with 2 forms of ID. When they were trying to check out with another employee, the same woman came out and started yelling that since all 6 of us hadn't come back with 2 forms of ID, she wouldn't serve my friends at all. I don't understand what we did to make her so mad because it was truly a misunderstanding about the ID but she was so mean to us and it was overall such an unpleasant experience.

i think the employees genuinely get beat in the managers office. i took not even 20 seconds to get…read moremy second form of ID because it was lost in my bag and the lady at the register started screaming (im not even exaggerating) WE CANT SELL TO YOU. then turned to her coworker checking out my friend saying WE CANT SELL TO HER. DONT SELL TO HER. literally hello??? i pulled out my second form of ID and then she was back to normal. weird experience and a very unique way to treat your customers....