Dan in the service department is the most unhelpful person i've ever met. Super passive aggressive…read moreand dismissive. Acts like he's doing you a favor by doing his job. He's unnecessarily rude when you try to ask him any questions. He makes me want to drive my car without breaks in order to avoid "bothering" him. This location clearly needs to revaluate their service department.

Moises Flores and Henry are terrible service providers and there's a special seat in he'll for…read morethem! They are con artist at this location and I'm surprised they are still running or have customers. They have the worse service, don't answer calls or return voicemails. Something told me not to take my car here but I bought my car from this location so I thought I could get an accurate diagnosis from them. After 2 days I still hadn't receive any word for them. Mind you, most other places would have had it out in a couple of hours. Any ways after telling me what's wrong with me car, Moise kept insisting his advice was for me to trade it in and sat there trying to scare me. I asked how much it would to be to fix these problems and all he could do is give me a rough estimate off the top of his head. Like you can't go sit down and figure the price out, you just insisting that I trade my car in. No I want to fix my car. Anywho when I dropped my car off they specifically said that if I get any work done the diagnostic price would go towards that. So I'm trying to tell him, I want to work on one of the lessor things that's messed up, he insisted I get the most costly piece fixed and that the diagnostic would only go towards that. How is that? If I'm getting work done on something you found wrong in my diagnostic test, honor your word. It's not like I'm trying to fix something else that wasn't related. Im calling corporate. On top of all this my car is acting worse from when I took it in there and I really think they messed my car up thinking I was going to leave it there and then they could hit me over the head. But I hope that little $260 helps you in hello!! I'll take my car somewhere else and still save money and have my car in a timely matter. This place is horrible. Save your time and money

Excellent service Excellent in every way…read more I called them 5 months ago They came out to check my car Friendly efficient

Review for Sedano Ford (Uriel)…read more We had an absolutely stellar experience working with Uriel at Sedano Ford. To say our situation was complicated would be an understatement -- we had credit challenges, a tough trade-in, and a lot of moving pieces. Uriel handled everything with professionalism, patience, and total transparency. He never made us feel pressured, just supported the entire way through. What really stood out was how thoughtful the team was -- they even gave our kids Matchbox cars to keep them happy and occupied while we worked through everything. That small gesture made a big difference. Despite all the hurdles, they got the deal DONE and truly exceeded our expectations. The process was smooth, efficient, and honestly way less stressful than we anticipated. We walked out with a lease on a Mach-E and couldn't be happier. If you're looking for a dealership that actually works for you and treats you like a real person, ask for Uriel. Highly, highly recommend.

I had a great experience purchasing a low miles Toyota Corolla at Automaxx…read more I could not get to the dealership that day and mike was able to face time me a descent representation of the quality and condition of the car so I could make a decision over the phone. Honesty and car dealerships don't always go together. They do at Automaxx and they do with mike Kiyak . If I need another vehicle I will call mike first. They had a hell of a selection of SUV's and trucks also. Keep it up mike.

Great experience with Mike! We love our truck and would definitely buy from here again in the…read morefuture! Thanks Mike for taking such good care of us

We recently traded in our Lincoln and purchased a new car. Peter was amazing! He went above and…read morebeyond to help us and worked out the transaction smoothly. He was so nice, personable and funny. He put a bow on the car at the end, took pictures for us and a video. Just a wonderful guy. Would definitely love to work with him again. Everyone at the dealership was so kind. Great experience all around.

I had my situation taken care of by Victor the service manager that exceded my expectations…read more I am very pleased and will continue to do business with Sedano Lincoln in La Mesa

My husband and I had a great experience purchasing my new vehicle from Toyota of El Cajon. Since…read moreour first contact with Bernard we knew he wanted us to find what we wanted. From start to finish, the customer service was excellent. Bernard took the time to listen to our needs, answer all of our questions, and make sure we felt comfortable throughout the entire process. I really appreciate that we never felt pressured and that the focus was on helping us find the right vehicle for our needs. Bernard and Ali were professional, friendly, and attentive, which made what can sometimes be a stressful experience feel easy and enjoyable. We are very happy with our new vehicle and grateful for the positive experience. Bernard and Ali definitely have years of experience and this is key when purchasing a new vehicle. I would definitely recommend Toyota of El Cajon to anyone looking for great customer service and a smooth car-buying experience! Thanks for helping me (us) drive off in my new 4Runner TRD Off Road Premium. I love it!! Bernard gets 5 out of 5, Ali gets 5 out of 5 and Eli gets 5 out of 5!

Didn't love this place. They tried too hard to build rapport and it felt kinda slimy and unnatural…read more I value authenticity and didn't get the vibe here. I will say that they had a lot of available people to help, so I could drive any car I wanted and could take as long as I needed. I appreciated that. What I didn't like was how pressured everything felt.

Very satisfied customer -…read more Purchased a 2006 Mercedes CLS-500 this week and the car is in excellent condition. The owners Ganesh and Sam have been great to work with. They are very knowledgeable about the financing and were thorough + efficient to get me into the car that I wanted. Thank you very much - best in business and all things Trevor M.

It's been three years since we bought our car with San Diego Pre Owned Motors. Not only was the…read morebuying experience horrible but we had a part that we had to replace right after purchase that was literally being held together by zip ties. ZIP TIES! There was so much more to this experience that was just awful and I would never recommend purchasing a vehicle from this business. EVER!

NewCarsInc provides a great service. Diego found the perfect car for me (Subaru, Forester 2026) at…read morean amazing price. Esay on all levels! I couldn't be happier!

Diego helped me find my Ford Escape. I love this car!…read more He was very helpful and made this car buying experience so much better than the awful experience I had with the car I got rid of to get this one. He pointed me in the direction of Car Max to sell my other car and made the rest of getting the Ford Focus so easy. He is knowledgeable and respectful. When signing the paperwork he wasn't just like "sign here here and here". He explained EVERY page and it made me feel secure that I knew what everything was. I have already recommended him and New Cars Inc to my coworker who's looking to get a truck. Thanks for everything, Diego!

Vehicle Leasing made easy…read more Tom Youngblood worked hard to get my agreement across the finish line. Nick Mykhailenko took care of us at the dealership wrapping up the deal and sending us home in beautiful Honda HR-V. Highly recommend this dealership and these two sales professionals.

Customer service was good. I have visited this dealership on multiple occasions and I have had…read moremostly positive experiences. Communication needed improvement

If you need a trusted mechanic who knows his cars look no further. Junior has you covered. He will…read moregive it to you straight and tell you how it is, and NEVER tries to sell you a service your car doesn't need. Haven't gone to a dealership in years and my car is 2022. Integrity is his game and now my whole family brings their cars here. And if ever I have someone ask about a mechanic, I send them Juniors way. We are so lucky to have found him.

After dealing with SHENANIGANS at 2 different Toyota dealerships over months NOT replacing a…read morewarrantied battery, 4 x broken down w 2 kids & pets, I was blessed to find Junior at AAA, via my tow truck driver, Krstover, who takes his own vehicles to Junior - WHICH SAYS A LOT BEING IN THAT FIELD! Junior was upfront needing time to diagnose it irrefutably, before spending my hard earned money, which I truly appreciated... Every call he spent time with me, explaining all I needed, each call, not rushing and very patient. He was always respectful, not talking down to me, as I have often felt as a female. The best part: THEIR HONEST PRICES!!! I SAVED HUNDREDS ON AN ALTERNATOR!! HIS RECOMMENDATIONS ARE TO PURELY CARE FOR MY VEHICLE , KEEPING IT RUNNING SMOOTHLY BY PROACTIVE CARE NOT EMERGENCY REPAIRS. In the life of a vehicle, will save money and add years to it's life. Now if I could apply that wisdom to my own health, post cancer! A close family-run small business, I trust and I plan to support & refer to, always . Next up: having Junior or his father find my teenaged son's dream car that he is saving for...

The man, the myth, the legend Mike was absolutely spectacular. As cliche as this sounds, I do…read morebelieve God put him on my path. I was originally looking at a vehicle that was like a door down from this lot and the other gentleman was not up to par. My family and I decided to take a look at this lot and there were quite a few vehicles on the lot that I was a fan of. Mike was SUPER professional and very straightforward. I let him know what I was looking for and he met me where I was. Before the end of the day I went home with a 2013 Highlander. It has been a few weeks and I am sooo in love with my new baby. Mike even took the car I was driving off my hands. Mike is a BLESSING and I could not have left more satisfied. He was patient, kind and trustworthy. The opposite of what you tend to find with salesman. I will recommend him to anyone looking for a great used car!

I am filing this complaint against La Mesa Preowned regarding my vehicle purchase and the…read moredealership's handling of my financing. Since March 27, 2026, I have been going back and forth with the dealership about my financing. I was repeatedly told I had been approved, but I received multiple letters from the finance company stating that my application had been denied. When I questioned the dealer, he asked me to come in to discuss the issue. During that meeting, he told me to pay an additional $1,000 toward my trade-in because he claimed it needed extra repairs. He also instructed me to misrepresent my income to the finance company, and I later discovered that fake pay stubs had been created and submitted without my knowledge or permission. I did not hear from the dealer again until June 11, 2026, when he demanded that I return to the dealership immediately. I informed him I was out of town, and he became upset. I later received a certified letter directing me to contact the dealership within 10 days. I did so but received no response. After hearing nothing further, I discovered that my vehicle had been taken without any prior communication or explanation. I believe I was misled throughout this transaction, pressured to participate in dishonest financing practices, and left without proper communication before my vehicle was taken. I respectfully request that the Better Business Bureau investigate this matter and hold the dealership accountable. I have copies of all financing denial letters, call logs, text messages, and other communications documenting my repeated attempts to resolve this matter and am prepared to provide them as evidence.