1. Mossy Honda

    1. Mossy Honda

    0

    Lemon Grove, CA

    Mossy Honda

    3.4 (1.1k reviews)
    Closed 9:00 am - 9:00 pm

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    Services - Mossy Honda

    Auto brake repair

    Auto engine repair

    Mossy Honda Photos

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    Recommended Reviews - Mossy Honda

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    Salesperson joking about giving low OTD from base trim

    I started to look for a Pilot Trailsport in black or gray. After inquiry about availability, Dwayne de Maurivert reached out and by text offered 54k OTD. I was interested and explained that work horrible hours and getting time off is hard. He aggressively pushed for me to come in which is fine. But before I could come in, I wanted to know the info on the car so I asked for a Window sticker. This was 02JUL2026. Today, 15JUL2025, he messaged how he could get my business. I pointed out that during the last 13 days I was down to two dealers who kept communication and offer was 51.5k OTD. He proceeded to send me new offers, not providing the VIN/window sticker. His OTD offer was 47.4k. After asking for the VIN multiple times he writes, "It's Trail Sport minus the "Trail" " I am sure he finds this funny. He told me early "this is the best Honda dealership in SD." I can factually tell you there are 3 dealerships around the area that gave me proper offer and if they could not beat the price they were honest and I was able to move on.

    Mossy Honda new car purchase
    Shawna F.

    I held off on buying a new car for way longer than I should have simply because I absolutely hate the typical car dealership process -- the haggling, games, pressure, and wasted time. After calling and speaking with Nick, we decided to make the 3-hour drive one way, and I can honestly say it was beyond worth it. From the beginning, Nick was a straight shooter. No gimmicks, no runaround, no pressure. I came in with a check from my bank already in hand, and he negotiated the price fairly and respected the haggle-free buying experience I was looking for. He was also the only person in this part of SoCal who actually listened to what I wanted and got me exactly the vehicle and color I had been searching for. The entire process was smooth, honest, and stress-free from start to finish. Experiences like this are rare nowadays. We'd honestly drive double the distance for the kind of service Nick provided, and he'll absolutely be our car dealer moving forward. If you're tired of dealerships playing games and want someone honest and easy to work with, go see Nick. Could not recommend him enough.

    Car dealerships can either be your worst enemy or your biggest ally, my car buying experience with them was nothing short of the best car purchase I've ever had and I've purchased a lot of cars over the last 40 years. [[HIGHLIGHT]]I dealt with Tom Youngblood and Jeanette and from the first email/text/phone call to the day I picked up my new CR-V they were nothing but up front and honest, keeping me informed all along the way.[[ENDHIGHLIGHT]] I highly recommend dealing with the two of them. As far as financing it was fast and painless, Iz got me in and out, he knew I was in a hurry so he hustled to get the deal done. [[HIGHLIGHT]]Great experience, I couldn't be happier with my new commuter and how I was treated from start to finish.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you Tom, Jeanette and Iz for taking excellent care of me.[[ENDHIGHLIGHT]]

    Jehan A.

    I rarely leave negative reviews, but my experience at Mossy Honda in Lemon Grove was disappointing enough that I feel the need to warn others. I initially reached out about leasing a Honda Pilot and was working with Albert. I shared a quote I received from another dealership and asked if they could provide me with a competitive offer. Albert refused to give any pricing over the phone and insisted I come in. I let him know I was leaving town and asked him not to contact me until I returned the following Wednesday. Despite this, he repeatedly called and texted me during my trip, ignoring my request. There was ZERO respect for my request to leave me alone during my travel. When I returned and reached out, I again asked for a quote before making the drive. He continued to refuse, saying it was the end of the month and I needed to come in that day to get the "best pricing." He even texted me promising he wouldn't waste my time and would beat the deal I'd received. That promise fell flat. I wasted a total of 2 hours. I waited over an hour and a half at the dealership before finally telling them I would leave unless I received a quote immediately. At that point, they tried to have me sign paperwork before even showing me numbers--and when I realized it was to run my credit, I declined. Albert was visibly annoyed by that. While waiting, they sent someone to show me a specific vehicle--a Honda Pilot ELT AWD--which I liked. But when Albert finally brought out the numbers, not only were they higher than the other offer I had, but when I told him that, he acted like I was lying and initially refused to match it. Only after I mentioned leaving did he suddenly say "I'll check if we can match that." When he returned, he asked me "did you touch the car?" To which I said, yes, his response was "good news, the car is yours" AND WE SHOOK HANDS! But here's where it got really shady: when I looked at the paperwork, I noticed they had switched the car. Instead of the AWD model I was shown, they had listed a 2WD model and tried to pass it off as an "upgrade." I was shocked and insulted. I explained to him that he asked me very specifically if I "touched" the car. I said that 2 Wheel Dr. vehicle is not the car that I was shown nor that you asked me if I "touched."It felt like they assumed I wouldn't notice the change. When I pointed it out, Albert said they had shown me the AWD by mistake and the pricing was only good for 2WD and became even more agitated. At that point, I had lost all trust in the process and walked out. This experience felt deceptive and disrespectful. As a woman buying alone, I felt like they tried to take advantage of me and expected me not to pay attention. If you're not someone who knows cars well or doesn't catch small details, I strongly recommend staying far away from this dealership. It was a waste of time, and I left feeling insulted and disgusted by the way I was treated. Actually, in general, you should steer clear of this dealership. Go find you an honest dealer to work with. Thankfully I was able to head over to Honda of El Cajon and drive off with the car I wanted for the price I wanted and also had an amazing and respectful buying experience in El Cajon.

    First and foremost, I went in with little to no expectations. I am naturally, a very pessimistic person. So I knew my credit was not good and with little to no down payment, I'd likely be denied. [[HIGHLIGHT]]But then came Manny, and he completely flipped my expectations upside down. He was patient, understanding, and most of all, willing to work with me.[[ENDHIGHLIGHT]] In the end I wound up driving off in a 2024 Nissan Rogue completely and utterly satisfied with how amazing the service was.​

    2019 dodge challenger scatpack

    I want to start by saying [[HIGHLIGHT]]everyone there is amazing especially CJ he was upfront and had amazing customer service.[[ENDHIGHLIGHT]] He jumped through hoops to get me into my dream car. [[HIGHLIGHT]]The internet director Micheal also helped me get the car and did everything he could to make it enjoyable for me.[[ENDHIGHLIGHT]] I'm forever grateful for him and everyone who helped me. Definitely go there if you're looking to get a car CJ will definitely help you

    2026 Honda Civic Hybrid Sport
    Raymond F.

    I thought getting a great deal only happens at the end of the week or the end of the month or the end of the year but was able to get a great deal done! Thanks to Isaac Backowski went above and beyond just to a great deal done! He even gave me a ride from pacific honda back to mossy honda after walking away from mossy just to do business! You can't be happy with the car unless you're happy of how much you bought it and they were able to make me happy on both of them. So look no further because mossy honda just beat 4 other honda dealership that i went to. If you in a market for a new vehicle just go to mossy and ask for isaac and he will take care of you! Outstanding salesman and very pleasure to work with!

    Our Salesperson Ruby
    Lisa G.

    We had a great experience at Mossy Honda! I usually use Mossy Toyota for my car deal needs but my Daughter is a Honda girl. She bought her Honda Sport through Mossy Honda of Lemon Grove so when she was ready to trade in for the SUV she was we went back to Mossy Honda of Lemon Grove. Ruby was our salesperson. She was attentive and listen to what my Daughter was looking for in a trade. We spent about 4 hours there and went home for a break and came back when car in color She wanted was picked up from Chula Vista dealership. The Manager Kevin was very accommodating and she was able to get the trade in deal she wanted. Thank you Ruby & Kevin for Making it happen.

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    5 months ago

    Javier had me waiting well over 3 hours with an appointment for A simple oil change and tire rotation. With out any communication or contact

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    Page 1 of 29

    Ask the Community - Mossy Honda

    Does one need an appointment for the Express Oil Change? This morning, I was told the wait was 2-3 hours for the Express oil change.

    Just ask how many car in front of you? If you leave by them, or I will just drive thru and wait, if takes over 2 hrs that's long, i timed the regular car oil change takes about 30 mins.

    View All 2 Questions

    Review Highlights - Mossy Honda

    I have found a forever home with car buying and I am already sending friends and family to Mossy Honda.

    Mentioned in 40 reviews

    Read more highlights

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    I bought a car from there a week ago. They are nice people excellent people the owner he's…read moregentleman.Thanks Hadi

    Larry H. Miller Toyota Lemon Grove

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    3.4
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    I had such an amazing experience working with Fady! From start to finish, he truly went above and…read morebeyond to help me get my dream car. He was patient, professional, and genuinely willing to work with me to make everything happen. He answered all my questions, made the process smooth, and never made me feel pressured. You can tell he truly cares about his clients and wants the best for them. If you're looking for someone who is honest, hardworking, and dedicated to getting you the car you want, Fady is your guy! I couldn't be happier with my experience. Thank you for making this such an exciting and stress-free moment for me!

    my wife had an extremely disappointing experience at the toyota maverick service department. she…read morewent in for a scheduled appointment to have a parking sensor issue diagnosed and repaired, but instead of receiving professional customer service, she was treated with disrespect and dismissiveness. the employee who attended her, ambarish desai, along with another employee who was with him, were rude and unhelpful. they barely inspected the vehicle and told my wife she should "go somewhere else because it would be cheaper." they wanted to charge her before even properly checking or fixing anything. what upset me the most is how they made my wife feel. she came home crying and spent the rest of the day very sad because of the way she was treated. no customer deserves to feel humiliated or disrespected at a dealership service department. i attempted to speak with the service manager, i believe his name was richie, but he was unavailable at the time. he did not contact me until the following day after 1:00 pm, by which point i was already extremely upset about the entire situation. even then, nobody apologized to my wife for the disrespectful treatment, and our vehicle issue was never resolved. i do not recommend this dealership or their service department at all. very unprofessional experience and terrible customer service, do not buy toyota there mi gente no recomiendo este dealer para nada para vender son muy buenos y aparte te quien vender muchas garantía extra de más, que toyota care y que garantía de rines garantía de pintura garantía de servicio y garantía de llave y cuando vas ha el servicio no revisan nada si tienes garantía de algo luego luego te quieren cobrar por adelantado como le hicieron ha mi esposa la trataron muy mal le faltaron el respeto no revisaron la camioneta le hicieron cometarios insultantes y el gerente richie no tiene tiempo de atenderte y menos de arreglar algo no le importan los clientes ha el departamento de servicio estoy vendiendo mi 2024 toyota tacoma nueva porque mi esposa y yo ya no quiere saber nada que ver con el dealer de toyota de lemon grove, ni con el departamento servicio ni con los vendedores ni con nadie de toyota y mi esposa la única marca que le gusta era toyota ahora vamos ha cambiar de marca vendiendo la camioneta toyota tacoma vamos ha comprar chevrolet si deveras quien comprar toyota mejor vayan ha el dealer de mossy toyota de mission bay dr.

    Toyota of El Cajon

    Toyota of El Cajon

    4.2
    (1.8k reviews)

    Following up on my review from nearly three years ago, I want to go out of my way to acknowledge a…read morefew people, as well as the dealership. In my years, I've done business with nearly a dozen dealerships. From the basic, no-frills financing, to this all-inclusive warranted financing, I've experienced it all. Toyota of El Cajon is, without question, the best I've ever experienced, even long after the contract ink has dried. There was an issue with a less-common extended coverage that didn't go as expected. Jose, my service advisor, did everything he could to get it resolved. When he hit a wall, Laura B. got involved. Laura is what some businesses refer to as "a fixer". She relayed what she was doing and who was involved. The list was not a short one. When things were ironed out, she was able to obtain results that kept the dealership and Toyota in good standing by acting in good faith and resolved the warranted coverage to my satisfaction. I will continue to support both Toyota and Toyota of El Cajon!

    I have trusted this Toyota dealership to service my vehicle for the past 10 years and never…read moreexpected to leave feeling this disappointed. I brought my vehicle in for a routine oil change, something this dealership has performed many times over the years. After the service, I was informed that the oil drain plug had been stripped and that I now needed to replace the entire oil pan at a cost of approximately $740. Prior to this oil change, there were no leaks, no warning signs, and no issues with the oil pan or drain plug. The damage was discovered only after the dealership performed the service. It is difficult to understand how a routine maintenance item could suddenly become my financial responsibility when the problem arose during the oil change. What is most disappointing is not just the cost, but the lack of accountability. After being a loyal customer for a decade, I expected the dealership to stand behind its work and make a genuine effort to resolve the situation fairly. I received a call from Mr Anderson informing me that he would take care of labor and I would need to pay for parts. I informed Mr Anderson that I did not feel comfortable taking my vehicle back to them since they were not truthful for the beginning. I told him where I would be taking my vehicle and he told me to keep him posted of charges and that he would take care of labor. I gave him the verbal quote and he had no issues other than if the dealership would be charging me a diagnostic test. I told him no and if they did I would give him a call back. Vehicle was repaired and invoice sent to Mr Anderson. Two weeks later and he has not paid for the repair. Customer loyalty should matter. Unfortunately, this experience has caused me to lose confidence in a service department I trusted for many years. I hope the dealership reviews its service procedures and how it handles situations like this so other long-time customers are treated more fairly

    AA Auto Sale

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    If you need a trusted mechanic who knows his cars look no further. Junior has you covered. He will…read moregive it to you straight and tell you how it is, and NEVER tries to sell you a service your car doesn't need. Haven't gone to a dealership in years and my car is 2022. Integrity is his game and now my whole family brings their cars here. And if ever I have someone ask about a mechanic, I send them Juniors way. We are so lucky to have found him.

    After dealing with SHENANIGANS at 2 different Toyota dealerships over months NOT replacing a…read morewarrantied battery, 4 x broken down w 2 kids & pets, I was blessed to find Junior at AAA, via my tow truck driver, Krstover, who takes his own vehicles to Junior - WHICH SAYS A LOT BEING IN THAT FIELD! Junior was upfront needing time to diagnose it irrefutably, before spending my hard earned money, which I truly appreciated... Every call he spent time with me, explaining all I needed, each call, not rushing and very patient. He was always respectful, not talking down to me, as I have often felt as a female. The best part: THEIR HONEST PRICES!!! I SAVED HUNDREDS ON AN ALTERNATOR!! HIS RECOMMENDATIONS ARE TO PURELY CARE FOR MY VEHICLE , KEEPING IT RUNNING SMOOTHLY BY PROACTIVE CARE NOT EMERGENCY REPAIRS. In the life of a vehicle, will save money and add years to it's life. Now if I could apply that wisdom to my own health, post cancer! A close family-run small business, I trust and I plan to support & refer to, always . Next up: having Junior or his father find my teenaged son's dream car that he is saving for...

    Mossy Honda - autorepair - Updated July 2026

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