The buffet looks better than it tastes. They will try to upsell you a drink telling you yes it's…read moreincluded in the price. And it is included in a higher price that includes a beverage. :) Kind od disappointing really. This is Italy, and yet even the pasta was blah. :***( Seasonings and sauces are your friend, pleae work on your recipes!!!!

There's no place to store luggage ;( you could leave it one station over at Sta Maria della Novella…read more(SMN) but it's expensive - about 1 euro per bag per hour.

This station while it's accessible they know it's a main train stop for those that travel. WHY IN…read moreTHE HELL are there no escalators or elevators working. All you see is people struggling to go up and down 3-5 flights of steps I mean COME ON! Plus I know there are train bin changes spoken only in Italian which causes people to abruptly leave the current bin but for a non Italian speaker how the hell would they know grrrrr. I hope I never have to use this train stop again!

Overall a very nice venue for an event. This is a historic yet modern place that is large for 1000s…read moreof people to have a cocktail reception or large meeting. There could be more upgrades such as charging stations and more comfortable walking paths. Lastly the bathrooms are still old school train station feel and could be upgraded to accommodate lavish events

They were so helpful!! My wide had sprained her ankle while we weee there on holiday. I searched…read morefor crutches and a walking boot at 5 different places before i stumbled across this place. They had crutches in stock (better than any other place!), and were able to order the boot to be delivered within a couple of hours. Reasonable prices. Staff bilingual. And really made tremendous effort to help get what we needed before getting on a train.

Will steal your money if you don't watch out. Went in to…read morepurchase an elastic bandage, which cost 5,75 euro. After giving the younger sales man, who spoke great English, 20 euro, he asked if I had 75 cents. I pulled out another euro, and for change I received 5 euro. I was robbed of 10,25 euro. It's my fault for not looking at the money, however everyone should be made aware of the practices of this specific Farmacia. I also received a receipt stating that I had given the clerk the exact amount of 5,75 euro and received no change... I hope they have cameras in the store as I am going back tomorrow to speak with the owner/manager. Ruberà i vostri soldi se non state attenti. Siamo andati in per l'acquisto di un bendaggio elastico, che costa 5,75 euro. Dopo aver dato l'uomo di vendite più giovane, che parlava un ottimo inglese, 20 €, ha chiesto se avevo 75 centesimi. Ho tirato fuori un euro, e per il cambiamento che ho ricevuto 5 €. Sono stato derubato di 10,25 euro. E 'colpa mia per non guardare il denaro, ma tutti dovrebbero essere a conoscenza delle pratiche di questo specifico Farmacia. Ho anche ricevuto una ricevuta attestante che avevo dato all'impiegato la quantità esatta di 5,75 euro e ha ricevuto nessun cambiamento ... Spero che abbiano le telecamere nel negozio come sto di nuovo domani per parlare con il proprietario / gestore.

My Mom and Aunt were travelling through this town on Mother's Day and I decided it might be a nice…read moreidea to have flowers and chocolate delivered to her hotel room. I went on Google Maps and found this flower shop located very close to her hotel and reached out to the owner Claudia over email using Google Translate. She was very responsive and I could tell from the flowers pictured on her business website that the flowers were going to be great. We went back and forth using broken English and broken Italian with the translator and got everything set up. I asked her about local chocolate places that might be good and she had a great recommendation. She even went and bought the chocolates and added them to the order for the delivery which went out on a Sunday(!!). My Mom and Aunt were ecstatic! They got back on Mother's Day to find two beautiful bouquets and a box of some of the best chocolate they have had. Thank you so much Claudia for making Mother's Day special for my Mom and my Aunt. You went above and beyond.