Very professional team caring people she cares for owners and the tenants.i have really…read moreappreciated all the help

I previously left a review on the facebook page for Nicole Wilcox - Property Manager and she…read moreDELETED it; obviously being desirous of keeping the general public from VALUABLE INFORMATION. I would give negative star reviews if possible. We have been living in a home she represents since October of 2018. We have had nothing but issues, major repairs needing made, etc. with NO resolve. We have had a leaking roof [like waterfall down our entire fireplace leaking, as well as another room] this has been going on since January 2019. We still do not have a roof replacement. We have significant inside ceiling damage; not inclusive of the mold inside the spots that are wet and the fact that we will likely have to relocate for repairs and will certainly have to move furniture, give them another of our full days or more for free and accommodate them. I wish I could say that Nicole had any respect for the law or even being an ethically aligned person serving her clients but unfortunately, she has chosen to harass us, tried to find ways to make us leave, etc. When asked why she did this and was so negligent - her answer was simply "I dont know" we had a major electrical issue on our roof a few weeks ago to which she wanted the contractor to rig our swamp cooler to work and take the risk of the home catching fire. Bottom line - we have a homeowner who has ZERO desire to spend money to maintain their already deeply dilapidated property and a Property Manager who does not care to communicate, much less keep children and families in safe and HABITABLE LIVING CONDITIONS AS REQUIRED BY LAW. We are filing a lawsuit against the homeowner and Nicole Wilcox tomorrow because she has chosen to disregard our safety, well being and mental sanity. RUN at all costs from her bubbly talk over you, rushed way of dealing with things. No matter how much you love a home or need a place to live - RUN fast and far from the financial ruin and mental stress she will put you in.

This company wasted my time energy and money. Do not use them!!! They take your application fee…read more($65) and they deny you without even explaining why. They could not answer any of my questions about the reason I was denied. It said on the website that if credit score is not high enough you can have a co signer or that your income can off set your credit score. When I asked about these they couldn't tell me why, but only that those are only in certain situations. They couldn't give me any more information on v what qualifies as certain situations. They denied me without even talking to me. So they ran my credit, which put a mark.

I had the opportunity to work with the owners at Independence Capital Property Management in the…read morepast and they are some driven people. Recently I was working with Misty Arneson regarding a client I am referring to Independence and I was impressed by her responsiveness and quality of feedback on their process. Thank you Misty for all your help!

I'm way overdue to write a review for Sun West Properties. This was cross country move for me and I…read moreinquired with several property management companies. I didn't want to get a place sight unseen and I also had various uncertainties in general. Sunwest property went above and beyond in finding accommodations for me. I decided to go another route, but did not forget their kindness to a stranger 2,000 miles away. About a month into my arrival to New Mexico, I began looking into a place and they are the first place I went to. The first apartment was snagged from me because I didn't understand the process, but they got me into (what turned out to be a better) another one shortly after. I ended up right where I needed to be. The previous location was secluded and I wouldn't have met the great friends/neighbors I have now. I was worried that my move out would be a nightmare. However, it wasn't. I got back most of my deposit and it took about 2weeks (or less) to receive the check. They did have me pay $30 for a cleaning person. I do think that was a little unfair because myself and mom scrubbed that place down and went over the things that were pointed out during the final inspection. Other than that I received my full deposit back. Due to the nature of my job, there were times where I had to call on others to enter my apartment with no key and after hours. Sunwest was very accommodating to these needs (although it didn't happen often). In the grand scheme of things, I couldn't have asked for a better property manager(s). I had major issues that were dealt with in person immediately and minor issues that were handled within 24hrs. They even took the time to wish me happy birthday. It's the little things. I would not hesitate to rent from them again or recommend them.

I didn't even get our security deposit they didn't replaced nothing everything is still the same…read moreand they are taking money from us and the apartment is still under my name on app and the manager isnt answering my phone calls and taking money from us put lawsuit against him.

I've lived on the property for 15 years. I do have severe traumatic brain injury and PTSD Manager's…read moreyears ago always did accommodate me. We went for over five years without a manager. We get a manager she will not accommodate me. She said she's going to treat me like every other tenant. She's not going to show favor towards me people look at me and think there's nothing wrong with me. Doctor say I am a walking miracle. I was in a comma for 3 1/2 weeks. My brain swelled they had to drill holes, so my brain energy will never go away. I have PTSD and my equilibrium is off people always judge me cause I'm fine but when you turn on my switches, it's totally different that is navigating the perfect storm and it sucks and people don't understand people don't care. People aren't nice my manager. She's harass me and then turned around and say that I harassed her she did it and I had all kinds of different days of water damage. They were doing work orders, right they didn't put something back on the water heater every time I'm cleaning up messes I've even fallen in the inside because there was too much glue then I also fell because it wasn't flat. There was a piece up and I lost my balance for equilibrium, but with all the stress and then they're kicking me out I get really bad migraines and the judge is allowing it. I thought you can't do that because I fallen into a certain category, but no one helps me no one cares. They see me and they think I like everybody else. No one gets call me back nothing I've ever had this type of problem all the years that I've lived here into our new Manager she should show me respect and not yelling me like if I'm a child. I have a child her age and I have severe traumatic brain injury, PTSD equilibrium problems and I'm treated so poorly. JL Gray sucks and they lie the manager lies, and then her manager lies. They just lie that's one thing I do not do. I do not lie because I'm only gonna remember the damn truth because of my severe traumatic brain injury people are so stupid.

current resident here, it's the absolute worst. Gave out notices about inspection on fridays at…read more7pm. AFTER HOURS!!!! Not to mention the fact that she and her maintenance don't get stuff done ASAP. i had a wall that needed replacin, but yet, it took them 2-3 months to finish it! Her maintenance men are always in everyone's business, even calling the cops they report back, or even the ambulance. I now have to request for a new window cause one of the little kids shot their BB guns at my window.